Matthew

Matthew Clark-Massera

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Recovery Mode

Published February 1st, 2023 by Matthew Clark-Massera

Applies to:  Device Firmware Barra Edge, Barra GPS All versions Yabby Edge and Yabby3 All versions Oyster Edge, Oyster3 4G, Oyster3 Bluetooth and Oyster3 Global All versions Remora3 4G and Remora3 Global All versions Recovery mode can be used to help recover a stolen asset.  When set, a device reports more frequently, and begins 'live tracking' when

2044 Views 6 min

How long will my back-up battery last? - [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The G120 has a 1100mAh internal back-up battery. This allows for external power removed alerts to be sent immediately if the unit is unplugged or dislodged, and tracking to continue for some time. G120 with Iridium Edge Satellite Module Please note that the G120's back up battery will not be able to power up the Iridium Edge Satellite Modem (used fo

730 Views 1 min

Do I have to use the Location Engine with my Edge Devices?

Published January 31st, 2023 by Matthew Clark-Massera

Our Traditional devices ( "Edge" vs 'Traditional' GPS Devices ) like the Yabby3 and Oyster3 have full GPS modules and can compute GPS coordinates on board - this enables these devices to be used with all our integration methods - TCP via OEM server, HTTPS JSON via OEM server and Direct TCP. See here for more info on our Integration Methods Choosing

950 Views 1 min

Delayed Uploads on Hard-Wired Devices

Published January 25th, 2023 by Matthew Clark-Massera

Apart from general connectivity issues (such as limited coverage and network congestion) causing upload delays, certain events like frequent input switching (see example below) can cause delays in transmission. A good example that often worries partners is experiencing delays when the External power (VExt) input quickly changes between multiple stat

691 Views 1 min

G70 - Default I/O Mappings

Published January 27th, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's G70 tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important when configuring these inputs to avoid

880 Views 1 min

Falcon - Battery Capacity Estimate and Low Battery Flag

Published January 27th, 2023 by Matthew Clark-Massera

Please see our Battery Capacity article for the Oyster2, Remora2 and Falcon here

656 Views 1 min

Falcon - FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How many temperature (or other) probes can I connect to the Falcon? The Falcon has an I2C interface, which is used to interface to sensors. The I2C interface is a 'shared bus' protocol. So you can hook up many sensors at once. However the way we can read from multiple sensors is that each has a unique address. Addresses are in the range 0-127 (0x00

722 Views 3 min

Fuel Monitoring in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

eaTelematics Guru can support fuel monitoring functionality. It should be noted that the overall reliability and usefulness of the data ultimately relies on the ability of any connected fuel sensor to provide accurate readings. Fuel in tanks sloshes about - and some sensors report readings regularly, which without smoothing can become unreliable. Ge

982 Views 2 min

Partner's own SMS Gateway

Published January 26th, 2023 by Matthew Clark-Massera

It is possible to link a partner's Clickatell or Twilio account to Telematics Guru.  The partner can then pay for the cost of the SMS' directly. The first step is to obtain a Clickatell or Twilio account and supply Digital Matter the details. Our support team can create an “SMS Provider” on your account - which can be set against an organisation in

1056 Views 1 min

Oyster Sigfox Integration (Complete Protocol)

Published January 27th, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster Sigfox on the Digital Matter Website . The attached document describes all of the uplink and downlink message requirements for working with an Oyster Sigfox device. The downlink messages are not required for a simple implementation. Oyster SF Integration 1.4.pdf (211 KB)

1007 Views 1 min

LoRaWAN® Config Cable

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter first generation Sigfox and LoRaWAN devices require a configuration cable in order to program parameters, set LoRaWAN regions, and read device information (AppKey, DevEUI, PAC etc) It is strongly recommended you purchase a cable from Digital Matter. Damage caused to devices by your own cable is not covered under warranty. The cable su

849 Views 1 min

Creating Assets in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

To monitor or track an asset, it must be created on Telematics Guru. You can either create a single asset, duplicate an asset from an existing one, or Bulk import a csv of prepared assets. Creating a single Asset Login to Telematics Guru.  If you are mapped to multiple organisations, be sure to select or switch to the organisation you wish to create

1997 Views 4 min

Initial Provisioning- [G120]

Published January 31st, 2023 by Matthew Clark-Massera

This guide is intended for to assist new users to get the G120 online for the first time. Once you have some experience with the device, this process may change slightly, e.g, you may wish to queue firmware and parameter updates before inserting the SIM and installing the device in the asset, so the device picks up new settings once it gets online.

713 Views 3 min

Dart3 Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.16 Fix for immobilization control  v1.13 Added support for remote override for driver ID immobilisation  Added support to activate immobiliser with an expiry time Added support for scheduled immobilisation v1.12 Allow updates to Modem Firmw

1016 Views 1 min

G100 - Getting Started

Published January 31st, 2023 by Matthew Clark-Massera

The G100 is a compact 2G or 3G GPS tracking device to cater for the most demanding applications. The stand out feature of the G100 is the FlexiCard slot. This allows for the most flexible expansion options in the industry – including an Iridium satellite modem, Wi-Fi and other interface options. The G100’s compact housing contains the GPS and cellul

919 Views 4 min

SensorData - Wiring up I2C Sensors

Published January 31st, 2023 by Matthew Clark-Massera

The SensorData and SensorNode support I2C peripherals, such as Digital Matter Temperature Probes, and Temperature/Humidity Sensors The SensorData and SensorNode expose 4 screw terminals for I2C, these are marked on the board.  3.3V: provides power to the sensor at 3.3V SDA: I2C data line. SCL: I2C clock line. GND: ground connection to the sensor. Be

1207 Views 1 min

Measuring 4-20mA Current Loop Signals with an Analog Input

Published January 27th, 2023 by Matthew Clark-Massera

To measure a 4-20mA current signal, a resistor should be wired inline to the low side of the power to the device (possibly supplied by the device itself), and analog in be wired to the high side of the resistor (see diagram). Selection of the value of resistance is a trade off between measurement precision, and the input voltage range of the device

1687 Views 1 min

SIM Cards and Data Usage - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

811 Views 5 min

Oyster 3 LoRaWAN® Battery Life Estimate Calculator

Published February 2nd, 2023 by Matthew Clark-Massera

See attached spreadsheet to help estimate the battery life of an Oyster 3 LoRaWAN Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.   Oyster LoRaWAN 3 Battery Life V2.xlsx

1006 Views 1 min

Eagle - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Eagle housing.  The Eagle uses Digital Matter's "Flexi" housing - which is also used by the SensorData Eagle Housing Drawing.pdf (184 KB)

748 Views 1 min

Initial Provisioning - [G70]

Published January 27th, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting a G70 tracker online for the first time. Once you have some experience with the device, this process may change slightly. e.g. you may wish to queue firmware and parameter updates before inserting a SIM and doing the install in a vehicle - so that the device picks up new settings once it gets onl

1039 Views 4 min

Initial Provisioning [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Yabby3 online for the first time. Once you have some experience with the device, this process may change slightly. e.g. you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. In the Box You will

1019 Views 3 min

Use Telematics Guru to Generate LoRaWAN® Downlinks

Published January 31st, 2023 by Matthew Clark-Massera

Our LoRaWAN® device range can have some parameters configured over the air via downlink. The downlinks are detailed in the Integration document for each device.  For those using Telematics Guru, LoRaWAN downlinks strings can be generated from the UI. The user will need the LoRaWAN View and LoRaWAN Manage permissions to view the options presented bel

1138 Views 1 min

Supported Sensors and Inputs

Published January 31st, 2023 by Matthew Clark-Massera

Our devices offer a number of different inputs including: Digital Inputs Analogue (0-30V) inputs 4-20mA Bluetooth® I2C 1-wire SDI-12 RS232 RS485  These interfaces allow for a wide variety of various sensors to be connected to devices for applications such as: Tank Level Monitoring Fuel Level Monitoring Temperature Monitoring and Cold Chain Door+Gate

2212 Views 5 min

Eagle Battery Recommendations

Published January 27th, 2023 by Matthew Clark-Massera

The Eagle has multiple power options: Line Power (4-16V input range) 4 x C cell Batteries - either: Alkaline Lithium Thionyl Chloride (LTC) The Eagle's default mAh are calculated for Alkaline cells (7000mAh) if the Voltage is under 8V, otherwise calculated for LTC batteries at 6000mAh. The battery good flag is set to 0 when 5950mAh is used with Alka

744 Views 1 min

Initial Provisioning- [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting the Remora3 online for the first time. Once you have some experience with the device, this process may change slightly. E.g. you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. 1. In the Box The

939 Views 3 min

Telematics Guru - History Views

Published January 26th, 2023 by Matthew Clark-Massera

The Data that is recorded by Telematics Guru can be viewed in several different ways. These views are separated into seven different ways of displaying data and are accessible from the dashboard or the History drop down. Overview Video Trip History Map View This view displays the selected day's trips chronologically, displaying information on start

1068 Views 4 min

Driver Management in TG

Published December 14th, 2023 by Matthew Clark-Massera

Drivers can be added within Telematics Guru for several purposes: To link a Driver Name to an Driver ID tag or other identifier When a driver scans their tag on a device + compatible Driver ID reader - the driver name is shown against the trip and against the live view pop-up.  Resources: Driver ID Options Driver ID + Immobilisation Set Up For use w

565 Views 1 min

Why Aren't I Receiving my Email/SMS Alerts or Reports?

Published January 26th, 2023 by Matthew Clark-Massera

In some rare cases, notifications (email, SMS, app) stop being received by the user.  Typically, it is for one of the following reasons: The alert/report we are expecting to receive was not actually generated by TG in the first place, so there was no notification to send Organisation Notification Send Limit has been reached Caught in user's mailbox

944 Views 3 min

Setup Checklist to Capture Maintenance

Published January 27th, 2023 by Matthew Clark-Massera

Checklists can be used to capture required repairs/maintenance on equipment on an ad-hoc basis. This gives the added ability to capture the maintenance/damage at the place and time that the damage has happened and needs to be reported. To generate regular maintenance jobs at set intervals (i.e. every 10 000km or 5000 run hours) - we can use the Sche

789 Views 1 min

Contact Support

Published January 27th, 2023 by Matthew Clark-Massera

For technical support and assistance, Digital Matter partners should contact their regional office.  Digital Matter Australia (DMA) support.au@digitalmatter.com Digital Matter North America (DMNA) support.us@digitalmatter.com Digital Matter South Africa (DMSA) support.za@digitalmatter.com Digital Matter Europe (DMEU) support.eu@digitalmatter.com Ple

5730 Views 1 min

Choosing Bluetooth® Scan Length

Published January 27th, 2023 by Matthew Clark-Massera

When choosing the scan length for your Bluetooth® device you are balancing the power usage and accuracy. If the scan is too short you may miss nearby tags but if it is too long you are wasting power. Finding the Balance The first thing you must consider is how often your Bluetooth® tags advertise their data. This is called the "advertisement interva

1001 Views 1 min

Hawk - Configure WNK8010TT Pressure Sensor

Published January 27th, 2023 by Matthew Clark-Massera

Related Articles Please ensure to also read the below for full details on configuring Tasks and I²C Sensors for the Hawk Hawk Operation - Task Schedules Configure I²C Sensor Readings   The WNK8010-TT sensor is a pressure sensor commonly used for tank level measurements.  The WNK8010-TT has been integrated and tested specifcially - but other sensors

1114 Views 1 min

G100 Default Input Mappings

Published January 31st, 2023 by Matthew Clark-Massera

The following digital inputs are mapped by default for the G100 (though they can be remapped elsewhere), it is important to keep these in mind to avoid clashes when setting up other inputs. 0 - Ignition 1 - Digital Input 1: Physical Digital input 1 is mapped by default 2 - Digital Input 2: Physical Digital input 2 is mapped by default 3 - Digital In

662 Views 1 min

Telematics Guru - Alert Configuration Examples

Published January 26th, 2023 by Matthew Clark-Massera

Alerts in Telematics Guru enables users to be notified when certain conditions for an asset is met. This article covers some of the common alert configurations. Low Battery Alert All Devices , wired and battery powered, have a 'battery good flag' - which is mapped to Digital Input 25 in Telematics Guru. You can use the Alert Wizard to create a Low B

1094 Views 2 min

Checklists - QR Code Generation and Scanning

Published January 27th, 2023 by Matthew Clark-Massera

Checklists can be configured such that an asset and/or project selection is required.  i.e. - We have completed a Vehicle Prestart on Truck ABC 123, for a specific project.  Telematics Guru can generate data to create QR Codes for a checklist. The QR code can be attached to an asset, and then if a user scans this QR code from within the TG app, the

1596 Views 1 min

Linking Documents to Pre-Start Checklists

Published January 27th, 2023 by Matthew Clark-Massera

Documents are able to uploaded to Telematics Guru, and linked to Checklists.  The document is able to be viewed on mobile as part of a checklist This supports uploading and viewing documents such as JHAs (Job Hazard Assessment) Equipment Operation Manauls Other regulatory documents This allows all required documentation to be easily accessed when us

961 Views 1 min

Remora 2 Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates Versions below require BLE version 2.4 and newer for new features. Supports all 2.X v2.23/3.23 Added support for battery low flag reset via stats reset async message  v2.22/3.22 Added support for stats reset via async message  v2.21/3.21 Added

901 Views 2 min

Introducing Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru (TG) is a full-featured Telematics software for end-users.  This article will introduce some of the TG basics. The following articles will go into more detail.  Ensure you check out all the sub-folders of this TG knowledge-base to view all of the many features of TG! If you need any assistance, have a query about a feature, or have a

1513 Views 1 min

Transported Trips - Prevent towing incrementing Run hours and Odometer

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter tracking devices cater for a number of different ways to start a trip. When a device is in trip, it's "Trip Status Flag" will be set in the digital inputs (separate to bit 0). Telematics Guru and other software platforms can utitlise this to aid in determining when a device is in a trip. Input 0 (bit 0) is the IGNITION input and Telem

1177 Views 1 min

Setting up a Yabby Edge LoRaWAN Device via TTN (v3) and TTI

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup your Yabby Edge LoRaWAN devices on TTN/TTI Please see this article for more informat

1298 Views 1 min

Oyster LoRaWAN® Battery Life Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See attached spreadsheet to help estimate the battery life of an Oyster LoRaWAN Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.   Oyster LoRaWAN Battery Life Estimates.xlsx      

1342 Views 1 min

Setting up Direct to 3rd Party Server messaging on devices

Published January 25th, 2023 by Matthew Clark-Massera

Proceed with Caution! OEM Server provides several key functions (like GNSS aiding data downloads to devices) which are critical to device performance. See Direct to 3rd Party Server integration - Considerations to make sure you are aware of the implications   Our devices have flexible integration options to suit a variety of requirements. You contro

2444 Views 2 min

OEM Battery Low/Critical CSV Export-copy-597

Published April 11th, 2024 by Matthew Clark-Massera

Warning This is a new feature as of June 2022. All the currently low batteries will not show in this report at first. The report tracks the transition of the battery status, so will take some time for it to be reporting 100% accurately.   OEM has a reports tab where users can select the Battery Status report. This allows the user the ability to run

1253 Views 1 min

SensorData Housing Tech Drawing

Published January 31st, 2023 by Matthew Clark-Massera

See attached drawing for the dimensions of the housing, and distance between and size of the screw holes. All dimensions are in mm

992 Views 1 min

SensorNode: Wiring up a DM Temp/RH sensor

Published January 27th, 2023 by Matthew Clark-Massera

DM produces I2C temperature and relative humidity (RH) sensors. These are also known as "ambient sensors". These can be connected to the SensorNode to read temperature and/or RH at regular intervals. DM Temp/RH sensors use the following wiring colours: Red = Positive - connect to 3.3V Brown = Clock - connect to SCL Green = Data - connect to SDA Blac

748 Views 1 min

G120 & G150 Iridium Quick Start Guide

Published January 31st, 2023 by Matthew Clark-Massera

Below are the minimum steps needed to set up a G120/G150 Iridium device. For iridium hardware requirements, please refer to this article, Iridium hardware requirements for the G120 and the G150. For a complete, detailed guide of the G120/G150 Iridium and how it works, see G120 & G150 Iridium Set Up and Operation.  Required Components: G120/G150

1426 Views 1 min

Falcon Cellular - How to setup analogue sampling

Published January 27th, 2023 by Matthew Clark-Massera

This article explains how to setup the Falcon Cellular device for analogue sampling. We will consider an analogue sensor that can be powered by the 3.3V output from the Falcon. Other sensor types may need a larger voltage. Consider using the battery voltage and switched ground to power these. This is not covered below. Wiring: Ground pin of the sens

821 Views 1 min

How much data do DM Devices use?

Published January 25th, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, The Netherlands, S

2075 Views 7 min

Remora2 FAQ

Published February 2nd, 2023 by Matthew Clark-Massera

How do I change the update rate? See  How to change the update rate on the Oyster2, Remora2 and Yabby             The Remora2 has 3 tracking modes, discussed here -  Battery Powered Devices - Overview of Operations              The tracking modes are: "Standard" GPS Tracking. Movement based tracking. The update rate is increased when on the move (as

717 Views 3 min

Bolt2 - Getting Started

Published January 25th, 2023 by Matthew Clark-Massera

The Bolt is our compact, plug and play OBDII tracking device.  The Bolt was previously available in 2 variants: 2G 4G LTE-M/NB-IoT It has now been replaced with the Bolt2, available in a cellular LTE-M/NB-IoT version only.In terms of usage and functionality, the major difference is that the Bolt2 comes with an internal back-up battery, which allows

1819 Views 3 min

Yabby LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with a Yabby LoRaWAN device. The downlink messages are not required for a simple implementation.

903 Views 1 min

G100 Harness definition V1

Published January 31st, 2023 by Matthew Clark-Massera

G100 Harness definition V1

604 Views 1 min

Azure-IOT Hub Helper

Published January 25th, 2023 by Matthew Clark-Massera

Introduction Azure’s IoT Hub offers highly secure and reliable data transfer between devices and cloud hosted software applications. Digital Matter’s OEM Server can output device data in a JSON format, over HTTP. OEM Server provides the ideal service to convert raw device data into JSON, and when matched with Azure’s IoT Hub, it is the ideal solutio

1288 Views 1 min

Battery Powered - Tracking Parameters

Published January 31st, 2023 by Matthew Clark-Massera

Applies To  Device Firmware Version Oyster3 All versions Yabby3 All versions Remora3 All versions Barra GPS All versions By default, the above devices are setup for GPS-based movement tracking. The following default settings apply: (1) Heartbeat Upload Period 720 min: When out of trip (stationary): 12 hour heartbeats. This is a GPS point and an uplo

1408 Views 4 min

Guppy LoRaWAN® Configuration Application

Published January 31st, 2023 by Matthew Clark-Massera

Please download and install the Windows application from here: https://www.oemserver.com/tools/GuppyLoRaWAN/ConfigTool/setup.exe

973 Views 1 min

Setting up a Yabby Edge LoRaWAN Device via Senet

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - Configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup the API Credentials on OEM Navigate to the 'Manage' dropdown on OEM and click on 'AP

603 Views 1 min

Troubleshooting - Devices Not Connecting

Published January 27th, 2023 by Matthew Clark-Massera

Troubleshooting Guide Please also see the attached flowchart at the end of this article Troubleshooting your device The main reasons a DM device is not performing correctly often comes down to one of the below reasons Flat batteries Cellular reception or network coverage Platform setup SIM card issues Device issue This article covers how to troubles

2311 Views 6 min

Setting up a Yabby Edge LoRaWAN Device via Helium

Published January 31st, 2023 by Matthew Clark-Massera

Known Limitations/Issues There are currently some limitations/issues on the network server end for this integration. The Yabby Edge LoRaWAN relies quite heavily on downlinks in order for the Location Engine to be able to send key positional and timing information down to the device. Due to network lag, if you are outside of America, downlinks usuall

997 Views 2 min

Bulk Firmware Update

Published January 25th, 2023 by Matthew Clark-Massera

Administrators often need to update the firmware version of many devices at once. Updates may be needed when new features are released or bugs are fixed. Steps to update many devices at once: Device Manager Search for the devices you need to update, filtering appropriately on the columns as you go. Select the devices of interest, either manually or

1177 Views 1 min

Speed Monitoring in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Speed monitoring allows fleet managers to specify speed limits and monitor compliance with those limits. This is different to "On-Device Speeding" function, and that can be viewed here. The asset should be assigned to the TG-Pro billing plan.       Speed Limits Speed Profiles Speed Monitoring Full Example Speed in Telemetry Troubleshooting Here is o

1784 Views 7 min

Guppy Input Voltage Range

Published January 31st, 2023 by Matthew Clark-Massera

The Guppy input voltage range, for 2 x AAA batteries in series, is 2.4 to 3.6V. 2 x AAA batteries in series is achieved with the standard battery holder. This implies: 1.5V AAA batteries must be used. 3.7V LTC batteries  cannot  be used. 1.5V Lithium Iron Disulphide batteries are ideal. Examples of these are the Energizer Ultimate AAA. These have go

664 Views 1 min

Active vs Passive Bluetooth® Scanning

Published January 27th, 2023 by Matthew Clark-Massera

Bluetooth® scans can either be passive or active. When passively scanning, a device will only listen to Bluetooth® devices, quietly collecting data about its surroundings. Active scanners respond to every device they hear from, asking if they have more data to send. The devices then respond with any "scan response" data they have been configured to

1437 Views 1 min

SIM Providers: LTE-M/Nb-IoT + Roaming, and Setup

Published January 24th, 2023 by Matthew Clark-Massera

In order to get online with our 4G LTE-M/NB-IoT devices, you will require a SIM card that operates on these networks. Network terminology can be confusing - often multiple terms are used for the same network - e.g. Cat-M1 and LTE-M are used interchangeably. Make sure you have read Connectivity - LTE-M vs NB-IoT, Coverage, Providers and Roaming as an

7045 Views 11 min

Yabby Cellular Wifi Battery Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See attached spreadsheet for a calculator to determine rough estimates for battery life for the Yabby Wifi.  Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.     Yabby WIFI Battery Life Calculator Download

742 Views 1 min

Telematics Guru Mobile Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

2.29.0 (iOS and Android): 21 November 2023 Enhancements: View checklists submissions by checklist template Display Recovery Mode and Immobilisation in Asset List and Live View Ability to edit asset details Maintenance: Display dispatch status in IO telemetry view Overhaul permission management Fixes: Minor improvements to stability 2.28.1 (iOS and A

3491 Views 8 min

SensorData/SensorNode Integration (Sigfox and LoRaWAN)

Published January 31st, 2023 by Matthew Clark-Massera

Use this document for the details of the payloads sent by the SensorData and SensorNode devices. The formats apply to both the Sigfox and LoRaWAN versions of the devices. The integration document is attached below.

1321 Views 1 min

Radio Equipment Directive DoC

Published February 1st, 2023 by Matthew Clark-Massera

The DoC is attached. For more information, contact support@digitalmatter.com DoC Oyster.pdf

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High-G Event Detection

Published January 23rd, 2023 by Matthew Clark-Massera

Supported Devices Device Firmware Version Notes Eagle 2G + Eagle 4G All    Falcon 2G + Falcon 4G All   Oyster v1 1.6+   Oyster2-2G + Oyster2-4G All    Oyster3 4G All   Oyster3 4G Bluetooth All Multi-Axis High-G available in 1.4+ Oyster Edge 4G All   Remora v1 1.35+   Remora2 All Multi-Axis High-G available in 2.21+ Remora3 All Versions Multi-Axis Hi

1623 Views 5 min

TG - Organisation Functionality

Published January 26th, 2023 by Matthew Clark-Massera

This article list all the functionalities available in TG and their uses. Most functionality is enabled by default on a new partner account.  New features/functionality is generally not automatically added to all organisations upon release. Please contact DM Support to enable functionality if you cannot view it. Partners may wish to disable unused f

856 Views 3 min

Introducing the Oyster Edge

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Egde is an ultra-rugged, Indoor/Outdoor battery-powered asset tracking device and Bluetooth® Gateway. It features cloud-based location solving for 10+ years of battery life. Key Features: GNSS (GPS/BeiDou), Wi-Fi AP MAC Address Scanning, and Cell Tower location for indoor/outdoor asset management Bluetooth® 5.2 Gateway for tagged asset ma

1056 Views 1 min

Hawk Baseboard + Plug in Cards - Wiring+Pin Out

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk is sold as a 'baseboard' and plug-in cards are used to interface to sensors. 8 lines are available. This allows for a variety of sensor-monitoring applications and input combinations to be catered for on the same device. Additionally, if you have a specific set of inputs to monitor, we can manufacture a new IO card to cater for your require

3008 Views 1 min

RUC Monkey

Published March 15th, 2024 by Matthew Clark-Massera

Telematics Guru supports integrating RUC Monkey head units.  In order to receive the data, RUC Monkey must configure the head unit to push device data via Webhook to Telematics Guru servers, in a custom ‘TG specific’ format.  Road User Charge (RUC) For details about RUC in New Zealand, see https://www.nzta.govt.nz/vehicles/road-user-charges/  Charge

203 Views 1 min

Location Engine Lookup Settings

Published January 31st, 2023 by Matthew Clark-Massera

Edge Device Overview Check out the 'Edge' range of devices on our website.  See  Indoor/Outdoor GPS Edge Range , and download an overview  HERE The 'Edge' range of devices rely on our  Location Engine  in order to resolve raw 'scan' data into positions (lat/long). Obtaining a location is complex, but we can think of it happening in two key stages, e

1333 Views 2 min

DM to MyGeotab Integration Overview

Published January 25th, 2023 by Matthew Clark-Massera

Digital Matter sends device data to MyGeotab via the MyGeotab 3rd Party API. Initial Device Setup: Devices are provisioned on MyGeotab from the DM's OEM Server. Partners can use their MyAdmin credentials or provide Digital Matter with their Geotab ERP number - Provision a MyGeotab Device on OEM Server OEM server will provide a Geotab Serial number f

920 Views 1 min

TG - Password Policy

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru enables a password policy to be set either across the entire partner account, or on a per-organisation basis. The policy enforces the minimum password complexity (i.e. min length, letters, numbers and symbols) as well as setting an expiry time after which password must be changed.  To set the password policy, simply edit the organisa

1065 Views 1 min

DNS Troubleshooting on 4G

Published January 25th, 2023 by Matthew Clark-Massera

If your 4G device is showing as registered to the network on your sim portal, but you can't get it to connect to www.oemserver.com, there are two likely causes: If you are using a custom APN, your APN's firewall settings might need to be adjusted. Please contact your network for help with this. If you are using a normal APN with full internet connec

1947 Views 1 min

My Shipments - Download Shipment Details (IMEIs, serials, keys, etc)

Published January 25th, 2023 by Matthew Clark-Massera

OEM has a 'My Shipments' tab where users are able to see shipments to their Distributor / Vendor / Client. The user is also able to download their shipping reports pertaining to their shipments. Note The user is required to have a 'MyShipments' permission enabled.   Shipments can be searched by 'Shipment Id' or 'Order'. Summary Report The Summary sh

1067 Views 1 min

Connectivity Settings Fallback

Published January 25th, 2023 by Matthew Clark-Massera

In December 2019, we released our Connectivity Settings Fallback Feature,  On 4G networks, a device is unable to receive an SMS unless it is already connected to the network. This makes changing parameters, setting APNs and other functions difficult to do remotely, as if a device cannot connect settings cannot be applied via OEM.  If a device in the

992 Views 1 min

4G APN - How do I set the APN to connect to the network?

Published January 25th, 2023 by Matthew Clark-Massera

Cellular based devices need a working SIM card and a working APN to connect to the network. Typically when using 4G technologies such as Cat-M1 and NB-IoT the network automatically sets the correct APN and no user input is required. However, this is not the case for all networks and APNs. An autoAPN list is used by the device for the networks that n

2251 Views 3 min

Guppy LoRaWAN® Python Payload Decoder

Published January 31st, 2023 by Matthew Clark-Massera

See attached Python Decoder for the Guppy Payload.  Acknowledgements: This decoder was written by Biswajit Sahu Disclaimer: As this was not produced by Digital Matter we cannot offer support for this decoder.  GuppyDecoder.py (4.12 KB)

847 Views 1 min

Create a Connector - set up an integration

Published January 25th, 2023 by Matthew Clark-Massera

In Device Manager, we can create a 'connector'. Then, we Set the Connector on a device, and data from this device will be sent to the endpoint specified in the connector setup.  There are TCP or HTTP options, for full details, see Choosing an Integration Strategy. For integration documents (containing the payload information) - contact your branch's

2724 Views 2 min

Choosing an Integration Strategy

Published January 25th, 2023 by Matthew Clark-Massera

This article discusses the various integration strategies for *most* Digital Matter cellular products. There are multiple ways to receive device data from our device in a 3rd party platform.  Integration for Edge Devices Our "Edge" devices make use of our Location Engine to resolve positions. The only available integration option for these devices i

5249 Views 8 min

Edge Device - Location Scanning and Lookup Parameters

Published January 31st, 2023 by Matthew Clark-Massera

See below video for an overview of how the device and Location Engine resolve a position, along with the key parameters which control the process. 

1141 Views 1 min

Getting Started - SensorNode Bluetooth®

Published January 27th, 2023 by Matthew Clark-Massera

This guide covers set up the SensorNode Bluetooth® and reading the data via a DM Gateway device (Eagle, Remora2, G120, G150). The device has multiple inputs, all of which it will sample and transmit the values/status via Bluetooth. The available inputs are: An I2C Interface for use with up to 2 x DM Temp Probes and 1 x Temperature/Humidity Sensor si

1115 Views 2 min

Oyster3 LoRaWAN® Network Server Integrations

Published February 2nd, 2023 by Matthew Clark-Massera

Telematics Guru supports multiple LoRaWAN Network Server integrations. This guide lists the integration options. Please see the links for a detailed guide on how to setup the Oyster3 LoRaWAN on the respective LoRaWAN network platforms.  The Things Network v3 Actility Helium Senet Hiber MachineQ As an example, please use the below Device URL (Machine

930 Views 1 min

DM Link Wired Provisioning Tool

Published January 25th, 2023 by Matthew Clark-Massera

Warning! A new universal DM-Link has been produced and should be used moving forward. The old ULINK2 cable should NOT be used with any newer generation devices! The higher voltage supplied by the ULINK2 can damage the newer devices.   All DM devices require the correct APN to be set so that they can connect on the network. A list of APNs is stored i

5203 Views 4 min

Mounting and Installation - Oyster3

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 can be mounted on the asset to be tracked using screws, bolts, cable ties, magnetsor industrial adhesives. When choosing a mounting point, you have two competing goals: To minimise the chances of the device being accidentally crushed, dislodged or discovered by a thief.  To maximise the GPS and mobile reception and provide adequate venti

1054 Views 1 min

Asset Expense Tracking - Getting Started

Published January 26th, 2023 by Matthew Clark-Massera

TG Asset Expense Tracking – Getting Started Introduction "Asset Expense Tracking" allows users to: Add expenses linked to an asset, with references to drivers, projects and departments if the organisation functionality permits. View captured expenses online. Report on captured expenses. Before you start: In order to use the Asset Expenses platform o

789 Views 1 min

Remora3 - Tracking Modes

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 operates in a similar way to its predecessor model, the Remora2.  Default Parameters - Out of the box, the device will: Heartbeat every 12 hours Log a position every 2 min, and upload every 30 min while in trip.  The Sony GPS module used in the Remora3 has two operation modes Performance: The default mode of operation. The GPS works slig

918 Views 2 min

View Device Logs

Published January 25th, 2023 by Matthew Clark-Massera

This allows you to inspect data logged by the device. Please note: Debug records are always captured and shown. The debug log level controls how many debug logs are recorded. Please see the article here for more details. Device data logs are normally forwarded and not recorded. To see the process to enable the capture of the records, please see the

1538 Views 1 min

Default Tracking Parameters [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

By default, the Oyster Edge is setup for movement-based tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour heartbeats. This is a position and an upload every 12 hours. In Trip (on the move): Upload on movement detection. Location scans every 3 minutes. Upload every 30 minutes. End a trip after 5 minutes of

731 Views 1 min

Location Engine Billing-copy-597

Published April 11th, 2024 by Matthew Clark-Massera

The Location Engine cloud infrastructure is a critical part of 'Edge' range of devices - handling a variety of tasks key to the overall device performance. Edge devices send 'raw' GNSS, WiFi and Cell Tower data - which the Location Engine resolves in to lat/long positions. In order to achieve this data is sent to a variety of lookup providers. The s

1308 Views 2 min

Decoding The Oyster Sigfox Payload - Javascript example code

Published January 27th, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster Sigfox on the Digital Matter Website . Below is some code that will allow you to parse the body of the Sigfox message. e.g. parseSigFox('10b67dcc0006efda3d9816c2') Note: All the code is also in the attached js file. To start off with, you would need to decipher which message is being transmitted by looking at

727 Views 2 min

G120 Harness Definition

Published January 31st, 2023 by Matthew Clark-Massera

Voltage Information Pin Number Description Voltage Range Pin 21 (Violet) RS232 IN (Rx) ± 5V Pin 22 (Black/White) RS232 OUT (Tx) ± 5V Pin 24 (Red) Power IN 8-45V DC

1327 Views 1 min

Setting up Secondary Run Hours

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can keep track of secondary run hours. For a description of primary run hours and odo readings, click here. In order to make use of Secondary Run Hour functionality, this must be enabled on the organisation.  Secondary run hour functionality is intended to track hours from a digital input or off an Alert. For example; Connect input 1

1117 Views 1 min

Yabby 3 LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with an Yabby 3 LoRaWAN device. The downlink messages are not required for a simple implementation. Yabby 3 LoRaWAN Integration    

1602 Views 1 min

Choosing an Iridium Data Package

Published January 31st, 2023 by Matthew Clark-Massera

Digital Matter offer Iridium Data bundles for devices using the Telematics Guru platform. The package you need depends on your requirements, and the amount of time the asset will spend out of coverage.  3KB this for light compliance, where tracking outside mobile coverage is essential for safety etc, approx 150 messages per month, for vehicles that

919 Views 1 min

On Device Odometer and Run Hours

Published January 25th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G150-Global All Versions G70-2G and G70-4G All Versions Remora3 For the Remora3, see Remora3 On Device Odometer The above devices have the capability to accumulate run hours and odometer readings on board. The device works o

1434 Views 2 min

G62 LoRaWAN® Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

Click this link to check out the G62 LoRaWAN on the Digital Matter Website. The G62 LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow What external devices need monitoring

1951 Views 15 min

High Resolution Product Images

Published February 17th, 2023 by Matthew Clark-Massera

Click the links per product to download high-resolution product images for use in marketing or other materials.  Bolt – Dart –G120– Hawk – Oyster – Peripherals – Remora– Yabby-Barra- G62/G70

1241 Views 1 min

Battery Capacity Estimate and Low Battery Flag

Published February 2nd, 2023 by Matthew Clark-Massera

This article discusses how to accurately predict battery life and manage + monitor the battery level of devices in the field. While we have put in significant effort to make this as user-friendly as possible, it is a complex topic, so this article is worth reading in detail. Introduction Predicting the battery life of Lithium batteries is quite diff

2671 Views 7 min

Decoding the Oyster LoRaWAN® Payload

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here and uplink decoder below.   Oyster LoRaWAN Uplink Payload Port: 1 Hex/Base64: 0030edec003224450000de { "type": "position", "latitudeDeg": -32, "longitudeDeg": 116, "inTrip": false, "fixFailed": false, "headingDeg": 0, "speedKmph": 0, "batV": 5.55, "manDown": null }     Oyster LoRaWAN Uplink Decoder Th

1431 Views 1 min

Hawk - Battery Life Estimates

Published January 26th, 2023 by Matthew Clark-Massera

When assessing if the Hawk is fit for purpose for a particular application - a battery life estimate is invaluable. However, it can be hard to make accurate predictions given the vast array of configurations and sensors that can be fitted to the Hawk. Different sensors will have different power draws, warm-up times and sampling times which make esti

1032 Views 1 min

Falcon - Product Change Notifications

Published January 27th, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

647 Views 1 min

Trip Region Report

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru has a report titled "Trip Region Report". The report will break it down to record the mileage that the device has travelled per region. This is beneficial for IFTA reporting in the US to provide mileage per each state the asset has travelled but can be used for other regions as well.  Devices will need to be in TG-Pro as the address

819 Views 1 min

Yabby Edge - Disabling WiFi or Cellular Lookups

Published February 2nd, 2023 by Matthew Clark-Massera

The typical location accuracy of the Yabby Edge is: ~ 5m-80m for a GNSS location~10m-100m for a WiFi location - depends on how many Access Points are in range~250m - 1km for a Cell Tower Location - depends on how many cell towers are nearby This is a bit less accurate than a device with on-board GNSS like the Oyster3 or Yabby3 - however the Edge ran

752 Views 2 min

3-Wire Install - [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The G120 is supplied with a 24-Wire harness. The harness contains pins for various I/Os. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. For quick plug-and-play installs, our other products may suit. Dart3 and its harness options (OBDII harness, Cig Lighter harness) - or the Bolt2 is a

819 Views 1 min

Oyster Cellular Battery Life Estimate Calculator

Published February 1st, 2023 by Matthew Clark-Massera

See attached spreadsheet for a calculator to determine rough estimates for battery life for the Oyster Cellular.  Note the average time to GPS fix varies with the logging period - more frequent logs means that the GPS module is downloading fresh aiding data, and stays 'hot', so it will more easily acquire a subsequent fix.  In general around 60s for

731 Views 1 min

Yabby LoRaWAN® Config Cable

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby LoRaWAN device is configured with a USB cable and a special Tag-Connect adapter. Be sure to plug the Tag-Connect adapter pins into the Yabby PCB where it says "UART1". The USB part of the cable is the same as the config cable for the Guppy and Oyster LoRaWAN. The specification for that cable is here. It is an FTDI USB-TTL 3.3V cable. Due t

1001 Views 1 min

Encoding the Oyster 3 LoRaWAN® Downlink

Published February 2nd, 2023 by Matthew Clark-Massera

You can find the full payload specification here and downlink encoder below. This encoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.  iframe generator  

1244 Views 1 min

Forward Edge Device Data to my Endpoint (Cellular)

Published January 31st, 2023 by Matthew Clark-Massera

This article shows the steps to configure enriched 'Edge' device data (i.e. Yabby Edge Cellular) to be sent to your endpoint - via the Location Engine. Contact our support team for payload documentation. The only available format is HTTP JSON (no TCP option)  The Edge devices 'scan' for GNSS, WiFi and Cell tower information. This raw data is sent to

2158 Views 3 min

Critical Parameters [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

Here are a few steps on how partners can gain more from our Yabby Edge devices. These steps not only provides better performance but can also extend battery life and save money. While taking very little time to implement (5-10 mins). Important! It is always recommended to test new firmware and settings on a couple of devices before deploying across

833 Views 1 min

SMS Commands

Published January 25th, 2023 by Matthew Clark-Massera

SMS commands can be sent to the device to get the device on-air. Any other configuration is done over the air. SMS’s will only be received when the GSM modem is powered on. When the device is in its low power “sleep” mode the GSM modem is off. Cycle the external power or toggle the ignition line to initiate a wakeup and server connection attempt. NB

4338 Views 2 min

G150 - Connect an External Cellular Antenna

Published January 22nd, 2024 by Matthew Clark-Massera

NB: Supported in FW 1.8+ The G150 comes fitted with internal cellular and GPS antennas. This makes deployment quick and easy.  Some users on the edge of cellular coverage may wish to fit an external cellular antenna to increase sensitivity.  Certifications G150 device certifications have all been done with the internal antenna. They will not be vali

369 Views 1 min

Oyster Sigfox Battery Life Estimate Calculator

Published January 27th, 2023 by Matthew Clark-Massera

See attached spreadsheet for estimating the Oyster Sigfox Battery Life. 

699 Views 1 min

Device Manager Billing

Published January 25th, 2023 by Matthew Clark-Massera

A device will attract a Device Manager fee under the following conditions: It has a connector set to send data to a 3rd party platform (not null) It connects in during the month more than 8 times (this allows for some limited testing without attracting a charge) If the device is set to send data via a connector to Telematics Guru, there is no separa

1542 Views 1 min

2G/3G APN - how do I set the APN on my device to get it on the network?

Published January 25th, 2023 by Matthew Clark-Massera

In order for a cellular based device to be able to connect in to the server it needs to be able to connect via the cellular network. Devices need a working SIM card, and need a working APN. Digital Matter devices use "Auto-APN" to figure out APN settings for networks and APNs that we know about. If you are using a new network or a private APN then y

889 Views 1 min

Connecting to Telematics Guru over Senet

Published January 27th, 2023 by Matthew Clark-Massera

Senet is a LoRaWAN network software provider. They are based in the USA, but run networks around the world. Telematics Guru now supports Oyster LoRaWAN data from Senet. For now, it is uplink only integration. Future support may include: OTA configuration changes via downlinks. The Yabby device will also be supported, with a minor change to the URL e

1133 Views 1 min

Eagle: SDI-12 configuration and compatibility

Published January 27th, 2023 by Matthew Clark-Massera

The SDI-12 interface is a low data rate protocol designed for agricultural and scientific sensors (SDI-12 Website). A soil moisture probe will often have multiple sensors along its length. Each sensor can have an address between 0 and 9 (inclusive), and allows for up to 10 different 'measurements'. Each of these measurements can actually return a nu

829 Views 2 min

Asset Billing Plans - TG-PPM,Classic,PRO

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru provides different billing plans to suit different asset utilization requirements. This provides a great way to get the great features of Telematics Guru, but at a price point that suits the type of asset. To get more information about the cost of each plan, please contact your sales representative.  TG-Classic This is the default pl

1233 Views 2 min

How do I Activate a Movement Alert?

Published January 26th, 2023 by Matthew Clark-Massera

Movement Alert is a one-touch feature to allow the user to set an "anchor" to the asset so that it will notify the user when it next moves. It is ideal for trailers, recreational equipment, horse floats, boats, motorbikes, dollies, equipment, and even vehicles where the user is concerned about theft of an asset when leaving it temporarily at a locat

1059 Views 1 min

Garmin inReach SE+ (Beta)

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can receive data from Garmin inReach SE+. The inReach SE+ is a handheld Iridium satellite communicator. Not all device functionality is integrated with Telematics Guru. Only the current location + I/Os are integrated to provide a location and some alerting functionality within TG.  This can allow users to track both their personnel a

905 Views 1 min

Battery Life Estimates [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge uses advanced low-power location-solving techniques to provide exceptional battery life - allowing 'deploy once' operation. The batteries will not need to be changed for an assets useful life! This cuts down on cost, effort, and potential issues.  How does it save power? "Traditional" devices with on-board GPS modules will wake when

989 Views 2 min

Yabby Edge Celluar - FAQ

Published February 2nd, 2023 by Matthew Clark-Massera

How does the device get a position? The Yabby Edge 'scans' for GNSS and WiFi signals. It then sends this data up to the server, along with Cell Tower information from the connection.         This data is sent to our Location Engine for processing, which resolves a position from the raw data.         It is done this way as: It is much lower energy th

939 Views 2 min

Bluetooth Supported Sensors

Published January 27th, 2023 by Matthew Clark-Massera

Our Bluetooth® Gateway devices are able to read a wide variety of 3rd Party Tags and sensors given there are many on the market to fit a variety of needs and use cases. Which Tags Can be read by Digital Matter gateways? It is possible for us to quickly integrate tags that 'beacon'. Beaconing refers to the fact that the tag will simply periodically b

2782 Views 2 min

Setup For Pivotel Smartone devices

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can accept data from Pivotel SmartOne Devices.  To send data to Telematics Guru: Ask Pivotel to point your Smartone device to  http://<device-region>.telematics.guru:8080 Text When entering the device serial into Telematics Guru, please enter the entire serial, including any hyphens. The device region in the URL is important to

876 Views 1 min

Digital Matter’s Manufacturer’s Warranty

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter’s Manufacturer’s Warranty (“Manufacturer’s Warranty”)   Unless specifically agreed, in writing, to the contrary Digital Matter only offers a “carry in repair or replace” warranty in respect of manufacturing defects on its devices.   Summary Digital Matter's Manufacturer’s Warranty is valid for a period of 24 months (2 years) (“Warrant

1385 Views 1 min

Harsh Driving Event Setup

Published January 25th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G150-Global All Versions G70-2G and G70-4G All Versions The above hard-wired devices can log the below accelerometer based harsh driving events: Harsh Acceleration Harsh Braking Harsh Cornering Installation and Auto-Orientat

1817 Views 3 min

Telematics Guru Telemetry - Getting Started

Published January 26th, 2023 by Matthew Clark-Massera

Telemetry Status Flags are represented in the left most 8 bits 31 30 29 28 27 26 25 24 Recovery Mode Active Tamper Alert (Remoras) External Power Enabled Shunting power from battery Connected to GSM External Power Good Internal Battery good Trip Status Digital Inputs of the device are represented in the remaining 24 bits, Bits 0, 6 and 6 are commonl

787 Views 1 min

Decoding the Yabby 3 LoRaWAN® Uplink

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here, and a downlink encoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser.  Yabby 3 LoRaWAN Uplink Decoder Port: 1 Hex/Base64: 00

1088 Views 1 min

G120 & G150 Iridium Set Up and Operation

Published January 31st, 2023 by Matthew Clark-Massera

G120 or G150 Quick Start Guide This article is intended as a complete guide to the available Iridium System parameters, and also to describe how the Iridium connection operates on the G120 or G150. For a cheat sheet to quickly get up and running, see the G120 & G150 Iridium Quick Start Guide.   Introduction The G120 and G150 have the option of b

1807 Views 4 min

Battery Life Estimates [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge uses advanced low-power location-solving techniques to provide exceptional battery life - allowing 'deploy once' operation. The batteries will not need to be changed for an assets useful life! This cuts down on cost, effort, and potential issues.  How does it save power? "Traditional" devices with on-board GPS modules will wake when i

1425 Views 2 min

Commonly seen Device logs/errors

Published January 25th, 2023 by Matthew Clark-Massera

This article shows a list of commonly seen debug log messages sent by devices. They can be viewed here - View Device Logs. By default, "Severe" logs are recorded by the device and uploaded to the server.  Not every log indicates a problem, sometimes it is just an event that we feel is useful to record. An example would be a few logs showing connecti

2736 Views 7 min

Unlocked vs Locked Devices

Published January 25th, 2023 by Matthew Clark-Massera

The final integration option as presented in the article on  choosing integration strategy allows for devices to bypasses the OEM Server which allows the device to connect to a system other than OEM. Once a device is unlocked - it cannot be used with a connector to send data as per options 2 or 3 of the integration strategies. .  Devices that are co

978 Views 1 min

Fuel Level Monitoring - Reading Technoton DUT-E S7 and Escort Probes

Published January 27th, 2023 by Matthew Clark-Massera

We have integrated 2 different Fuel Probes into our device FW, such that they can be read by our BLE gateway devices the G120, G150, Remora2, Remora3, Oyster3-4G-BLE and Eagle. This enables fuel level monitoring solutions to be provided! While it is possible on all the aforementioned devices, the G120 and G150 are best suited. It can be hard-wired i

1567 Views 5 min

Telematics Guru - Update Asset Project From Destination Geofences

Published January 27th, 2023 by Matthew Clark-Massera

Against an asset in Telematics Guru, we have an option under the Advanced Tab: Update Asset Project from Destination Geofences. The function of this feature is described in the blue tooltip when we mouse-over.  What does it do? When our assets make trips, if they end a trip in a geofence, the project at that point will be changed to the Geofence's p

953 Views 2 min

Connectivity - LTE-M vs NB-IoT, Coverage, Providers and Roaming

Published January 24th, 2023 by Matthew Clark-Massera

Many countries and network operators globally have rolled out or are in the process of rolling out LTE-M/NB-IoT networks.  We refer to LTE-M, but it is often also called Cat-M1 NB-IoT is sometimes called NB1 LTE-M/NB-IoT networks fall under the umbrella of 4G/5G - they are formally recognised under each category. 3G/4G/5G etc. refers to a 'generatio

5404 Views 6 min

Device Manager (OEM Server) - Getting Started

Published January 25th, 2023 by Matthew Clark-Massera

OEM Server → Device Manager Device Manager is brand new as of 2024, our redesigned version of OEM Server (oemserver.com). Currently, both systems are running in parallel (actions in either apply to devices). OEM Server will be deprecated in future (there will not be any significant impact other than a UI change).  For more details, see Device Manage

10322 Views 9 min

Integration with the Azure IoT Hub

Published January 25th, 2023 by Matthew Clark-Massera

Our  Choosing an Integration Strategy  article covers the different ways to receive device data.Some users wish to make use of the Azure IoT Hub to receive data.The OEM Server supports this via the use of the HTTP Connector (option 3 in the integration strategy article) Set Up Users can configure data to be sent to their IoT Hub instance via our Azu

1186 Views 1 min

Which LoRaWAN® Spec does DM comply with?

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster supports the LoRaWAN 1.0.2, 1.0.3, and 1.1 specifications. Please note however that at this time (Mar 2019), most network servers do not have complete or correct 1.1 support, and there is no official LoRaWAN 1.1 certification process, so the 1.1 protocol is essentially still experimental across the industry.

777 Views 1 min

Direct to 3rd Party Server Integration - Considerations

Published January 25th, 2023 by Matthew Clark-Massera

Device Manager (formerly OEM Server) is an important component of Digital Matter’s offering and allows partners to manage their devices over-the-air. By using Device Manager, we are best able to assist and support you and your devices.  If you are looking to configure your devices to use Direct to 3rd Party Server Mode to avoid any small ongoing mon

2006 Views 3 min

4G Network Settings

Published January 25th, 2023 by Matthew Clark-Massera

WARNING: If you misconfigure the 4G Network settings, the device will NOT be able to connect to OEM and will NOT receive SMS commands. Once connectivity is lost, the only way to restore it is by physically retrieving the device and reconfiguring it using a wired Provisioning Tool.   While 4G devices offer better network coverage and longer battery l

2138 Views 4 min

Hawk Upload Settings

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk allows for fine grained control of the Registration Strategy and network registration/upload timeouts - in order to best handle device connectivity and increase battery life. Registration Strategy: sets the registration strategy (Auto, Balanced, Low Power, Ultra Low Power). Lower power modes will give up faster in weak signal conditions. Th

862 Views 1 min

Hawk On-Board Control - Turn on Pump when tank level is too low

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk is able to interface with a wide variety of sensors to report on data such as tank level. The data may be used for analysis or importantly generating actions.  This example shows how the Hawk can be configured to turn on a pump if the tank level gets too low.  1. Application Description The MaxBotix MB7040 I²C Ultrasonic Range Sensoris used

1051 Views 1 min

DM Digital Input to MyGeotab Aux Mappings

Published January 25th, 2023 by Matthew Clark-Massera

The Digital Matter devices use Digital Inputs to show physical inputs (ignition, input 1, etc) and statuses (battery low, external power low etc). The MyGeotab 3rd party API allows these inputs and statuses to be mapped to Auxiliaries. There are 8 Auxiliaries available. This describes those mappings: Input or Status Name Digital Matter Location Mapp

916 Views 1 min

Points of Interest and Distance Order Markers

Published January 26th, 2023 by Matthew Clark-Massera

Points of Interest and Distance Order Markers are available on the live view in Telematics Guru, and help to quickly identify the answers to questions like "Which of my assets is nearest to this place/point?" - and make the map easier to view at a glance.  Some use cases that Points of Interest have been used for include: A security company offers s

1057 Views 2 min

Yabby LoRaWAN® Config App

Published January 31st, 2023 by Matthew Clark-Massera

Download the Yabby LoRaWAN Config App here: https://www.oemserver.com/tools/YabbyLoRaWAN/ConfigTool/setup.exe The Configuration and Usage Guide explains the application and how to connect your computer to the Yabby. In short, you will need a Yabby Config Adapter, which plugs into the Yabby PCB near the label "UART1". 

734 Views 1 min

G62 Cellular Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v2.15 / 3.15 Bugfix for runtime incrementation v2.13 / 3.13 Improved run hour incrementation v2.12 / 3.12 Reduced the risk of the 4G modem entering an unrecoverable fault state v2.11 / 3.11 Fix for repeated "Modem turn off failed" issue v2.10

698 Views 1 min

Yabby3 - FAQ

Published January 31st, 2023 by Matthew Clark-Massera

How long will the batteries last? Short answer: Up to 10 years at 1 daily update. Around 1.5 - 3 years generally with other configurations and applications.     Long (more accurate) answer: It depends on many things, see here for details along with a battery life calculator.      How do I change the update rate? See  How to change the Update Rate -

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Tip Detection and Rotation Counting

Published February 1st, 2023 by Matthew Clark-Massera

Supported Devices: It is best to update firmware to the latest versions which bring new features and performance improvements.  Device Firmware Version Notes Oyster3 4G All Concurrent High-G Event + Tip Detection available in 1.7+ Oyster3 4G Bluetooth All   Oyster Edge 4G All Concurrent High-G Event + Tip Detection available in 1.8+ Remora2 2.10+  

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Bolt Label Dimensions

Published January 25th, 2023 by Matthew Clark-Massera

Resellers may wish to print their own labels/stickers for the Bolt. Dimensions are as per the attached image. 

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Plug and Play Options for Wired Devices

Published January 27th, 2023 by Matthew Clark-Massera

There are scenarios where a plug and play option is preferable, such as rented assets, or temporary testing.  The Bolt2 is a plug and play tracker which simply plugs into the OBDII port and can even be easily hidden with a Y-splitter cable For other device types, there are other options. Digital Matter supply OBDII and Cigarette Lighter Harness opti

1488 Views 1 min

Oyster Sigfox Default IO Mappings

Published January 27th, 2023 by Matthew Clark-Massera

This article explains the default IO mappings for an Oyster Sigfox device on Telematics Guru (TG).  Note that this is specific to Telematics Guru. Other front end systems may represent the data differently. Each GPS position record logged by the device is sent immediately on the Sigfox network. If it is received by a Sigfox base station and correctl

662 Views 1 min

Setting the Network Profile - LTE-M/NB-IoT devices

Published January 25th, 2023 by Matthew Clark-Massera

Set your Network Profile Our devices have a clever 'Autonet' firmware feature which will allow them to get on-air automatically, without applying special settings just to get online. However once you are online, it is recommended that you use our OEM Server interface to apply the correct settings for consistent and reliable performance, In order for

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DART3 12-wire Harness Definition

Published January 25th, 2023 by Matthew Clark-Massera

The Dart3 comes with a 12 wire, 650mm long harness 15mm is pre-stripped on the input (red), ground (black), and the ignition (white) wires. Wire gauge is 0.35mm² Harness Diagram: Wire Definition: Pin  Colour Function 1 +VIN / BATT (8-36V) 2 GROUND 3* VOUT 4* Driver ID 2TTL RX / Wiegand D0 / Digital Input 3 5 DIGITAL INPUT 1 (48V max) 6 ANALOGUE INPU

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Oyster LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.9- Fixed spurious reset indications in ABP 1.0 FCnt reset support,which could cause loss of downlink connectivity until the next rejoin v2.8- Added AS923-2/3 from final RP002-1.0.1- Updated serial port commands for volume production v2.7- Added 1.0.2rB version of region US915- Added region AS923-2 from draft RP002-1.0.1- Changes to test mode for

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Hawk - Configure Analogue Input Readings

Published January 26th, 2023 by Matthew Clark-Massera

Many industrial sensors. Such sensors output a voltage proportional to the signal (pressure, temperature, moisture, vibration) they are measuring.  i.e. 0V for 0°C and 10V for 100°C.  Benefits Low Cost No integration required - any analogue sensor that fits within the range of the device it is connected to can be read Readily available Drawbacks Som

1493 Views 1 min

Maintenance Lists

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru supports Scheduled Maintenance Reminders (SMR), where Odometer and Run Hour estimates are used in order to schedule regularly occurring jobs, i.e. every 10 000km, 500 hours, or 3 months. This allows assets to be effectively maintained and preventative maintenance carried out.  Additionally, a history of all jobs completed is recorded

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Since Committed/Since Connected and Troubleshooting

Published January 25th, 2023 by Matthew Clark-Massera

The OEM Server Getting Started briefly discusses the difference between Since Connected and Since Committed, as viewed in the device grid. If everything is working as normal, these times will line up.  Connections, Uploads, Firmware & Parameter Updates. For context, it is useful to know how a typical data upload is handled.  The device decides t

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Can the device flatten a vehicle battery? - Bolt2

Published January 25th, 2023 by Matthew Clark-Massera

In rare cases, end users have reported a flat vehicle battery a while after installing a device like the Bolt2. Based on the Bolt2's current draw, the Bolt2 is not to blame.  The numbers: Bolt2 current draw from a 12V power supply, with the battery plugged in.  The average current while charging the battery is 38mA (note, this is worst case, the bat

878 Views 1 min

Connecting the SensorNode to the Config App

Published January 27th, 2023 by Matthew Clark-Massera

The SensorNode only detects the config cable at power on (inserting batteries).  Batteries may need to be removed for a good 30-60s before it resets.  An indication that it has reset is that the LED comes on when the batteries are reinserted.  The LED flashes a few times, and then stays on while the app is talking to the SensorNode. If the App is cl

758 Views 1 min

Oyster 3 LoRaWAN® Configuration and Usage Guide

Published February 2nd, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster 3 LoRaWAN on the Digital Matter Website. The Oyster 3 LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to chan

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Hawk - Configure MLX90614 Temperature Sensor

Published January 27th, 2023 by Matthew Clark-Massera

Related Articles Please ensure to also read the below for full details on configuring Tasks and I²C Sensors for the Hawk Hawk Operation - Task Schedules Configure I²C Sensor Readings   The MLX90614 is an infrared thermometer which can be used for non-contact temperature measurements. 3rd Party Sensor As this is a 3rd Party sensor - the advice given

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SPOT Devices (beta)

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru can accept data from SPOT Devices, such as a SPOT Gen3 or Gen4 SPOT devices send their data to either the Pivotel Services Gateway (typical in Australia) or the GlobalStar Platform.  The integration and method of connection to TG for each is slightly different. Data via Pivotel (PSG) Point your device to: http://<device-region>

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Battery Voltage Discharge Curves [Yabby 3]

Published January 31st, 2023 by Matthew Clark-Massera

Measuring battery voltage is more complicated than it sounds. Exactly when and how a battery is measured will influence the results. The results will be different if you measure the voltage loaded or with no load. This is why if testing batteries we recommend using a battery tester that applies a load before taking a measurement instead of simply a

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Get Notified! - Sign up for device technical updates

Published January 25th, 2023 by Matthew Clark-Massera

Please add your details to our technical email list so that you can receive the technical notifications that you need, like new firmware releases and bug fixes etc. Click here to sign up to Technical News

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Default I/O Mappings [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Dart 3 tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important when configuring these inputs to av

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SensorData Sigfox Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

v1.7 - Added downlink for digital input alert queuing - Added downlinks for 3.3V output switching on schedules - Ensured zero-second power on delays will always produce at least a short pulse of power - Ensured reported pulse counts won't roll back on power loss - Eliminated dead-time to allow higher frequency pulse counting - Optimized for low powe

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3-Wire Install - [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

The Dart3 is supplied with a 12-wire harness. The harness contains pins for various I/Os. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. For quick plug-and-play installs, there are additional Dart3 harness options (OBDII harness, Cig Lighter harness) - or the Bolt2 is a good option. T

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Yabby 3 LoRaWAN® Battery Life Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See the attached spreadsheet to help estimate the battery life of an Yabby 3 LoRaWAN Note There are many factors that determine how long batteries will last, do not take this calculator as a guarantee, it is only meant as a guide.   Click to Download the Yabby3 LoRaWAN Battery Life Calculator Excel File  

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Oyster LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with an Oyster LoRaWAN device. The downlink messages are not required for a simple implementation. Oyster LoRaWAN Integration 1.9.pdf (342 KB)

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Hawk - Configure Flow Below I²C Level Sensor

Published July 17th, 2023 by Matthew Clark-Massera

Related Articles Please ensure to also read the below for full details on configuring Tasks and I²C Sensors for the Hawk Hawk Operation - Task Schedules Configure I²C Sensor Readings The Flow Below sensor is an level sensor which can be used for tank monitoring applications. It uses a 60GHz radar to detect the tank level. Model Number: FB-L-R-I2C-1-

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Minew Tag Packet Structure

Published January 27th, 2023 by Matthew Clark-Massera

In the list of user integrated tags are the Minew tag and Minew S1 tags. Minew Tags are capable of sending different packet formats such as iBeacon, Eddystone UID,  Eddystone URL, Telemetry, Temperature and Humidity. The Minew tag type that is implemented is a basic tag for Minew devices therefore it will read in the first three bytes shown in the S

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Stationary Applications Requiring No Location [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

In certain stationary use cases, like temperature sensing using Bluetooth probes or tip detection, location updates may not be required. Clients can save money on lookup charges by configuring the settings below. Do note that currently there is no elegant way to achieve this, however this can be achieved with a few simple steps (a workaround). 1. Se

833 Views 1 min

Call the Current Driver from the App

Published January 26th, 2023 by Matthew Clark-Massera

The TG app allows for the ability to call the current driver of an asset direct from the app. Against any asset, we can see the current driver. So if there is a problem related to this asset, it's convenient to be able to click the 3 dots and ring the driver.  To configure, we need to have the Driver's phone number entered in the system. So to set u

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Oyster Edge Cellular - FAQ

Published February 1st, 2023 by Matthew Clark-Massera

How does the device get a position? The Oyster Edge 'scans' for GNSS and WiFi signals. It then sends this data up to the server, along with Cell Tower information from the connection.         This data is sent to our Location Engine for processing, which resolves a position from the raw data.         It is done this way as: It is much lower energy t

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Remora - Getting Started

Published February 2nd, 2023 by Matthew Clark-Massera

The Remora is a low-profile, rugged 2G or 3G (NextG) GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super long battery life is required without sacrificing the frequency of updates and performance.\ In The Box You'll get a compact box containing the Remora. The 10 housing screws will b

920 Views 3 min

Yabby Edge Improved GNSS Performance

Published February 2nd, 2023 by Matthew Clark-Massera

In case you missed it On top of the below improvements, the Location Engine (server side) also makes use of 'Combo-Scan' fuctionality to improve location accuracy. See Edge Device GNSS 'Combo Scan'   Overview The Yabby Edge makes use of the Semtech LR1110 Integrated Circuit to scan for GNSS satellites and Wi-Fi access points. Digital Matter and Semt

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SensorData - SDI12 Setup

Published January 27th, 2023 by Matthew Clark-Massera

Configuration Tool -> SDI-12 Specification relationship The following configuration options for SDI-12 Measurements are available (currently up to 5 measurements are available). Each measurement is completely separate, and may read from either the same physical sensor, or different ones. The measurements, types, counts, etc are difficult to under

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Oysters - Technical Drawing

Published February 1st, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Oyster housings. Blueprint - Oyster.pdf

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Can't Login to the Telematics Guru App?

Published January 26th, 2023 by Matthew Clark-Massera

Step 1 Sign In on the Telematics Guru mobile app using your reseller-provided login details. If you do not yet have login credentials or have forgotten them please contact your reseller. Alternatively, you can retrieve your password using your company URL.  Step 2 Open your preferred smartphone web browser, and type in your TG URL (https://company.t

773 Views 1 min

Device Manager Billing-copy-597

Published April 11th, 2024 by Matthew Clark-Massera

A device will attract a Device Manager fee under the following conditions: It has a connector set to send data to a 3rd party platform (not null) It connects in during the month more than 8 times (this allows for some limited testing without attracting a charge) If the device is set to send data via a connector to Telematics Guru, there is no separa

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Guppy LoRaWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Guppy LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb trail

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Dart Wiring Diagrams

Published January 26th, 2023 by Matthew Clark-Massera

For a discussion on setting up driver ID or immobilisation methods with the Dart2, see the Dart2 article here 1. Immobilisation using Telematics Guru 2. Immobilisation without scanning Driver ID 3. Dart with iButton wiring 4. 3 Wire install.

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Decoding the Oyster 3 LoRaWAN® Uplink

Published February 2nd, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here, and a downlink encoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. 

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Oyster LoRaWAN® - Adjusting GPS Fix Settings

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster provides a number of settings to control the minimum requirements for an acceptable GPS fix. Each of the settings mentioned in this article are more comprehensively described here. Devices are shipped with relatively loose requirements for a fix - shown below. This generally speeds up fixes and allows fixes in adverse conditions. Simply p

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Area Coverage Reports

Published January 26th, 2023 by Matthew Clark-Massera

The Area Coverage reports allow users to estimate the area that has been ploughed/sprayed/mowed etc by an asset.  The area is calculated simply by: Coverage Area = Trip Distance * Coverage Multiplier.  The coverage multiplier would be the length of our mower/spray arm - so if we travelled 100m down a field with a 5m boom, then we've covered 500m2. 

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Telematics Guru White Labelling

Published January 26th, 2023 by Matthew Clark-Massera

Digital Matter provide a complete 'business in a box' solution, providing: Devices A back end device management platform -  OEM Server A front end tracking platform - Telematics Guru Telematics Guru allows for a number of in built, and custom white labelling options, to allow resellers to make the product their own and apply their own branding.  The

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IoT Devices - Analogue Input

Published January 27th, 2023 by Matthew Clark-Massera

The SensorData and SensorNode have analogue inputs available - consult the Datasheet for the number available and input range.  Outputs on the device can be enabled just before sampling, to power external sensors. Sampling occurs over roughly 100 ms, in which multiple readings are taking, and the average is calculated to be sent over the network. Th

628 Views 1 min

IoT Devices - Digital Inputs

Published January 27th, 2023 by Matthew Clark-Massera

Digital inputs are available on the SensorData and SensorNode. These can be used to monitor the state of external devices or switches, or to count pulses - from a rain gauge, for example. The inputs have a maximum input of 48V, and anything about 2.5V or above is considered 'on'.  Hardware Capabilities SensorData LoRaWAN: 2 x DI on new stock. Only 1

758 Views 1 min

Hawk Introduction and Concepts

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk is a rugged and robust IoT datalogger for a wide range of sensor and condition monitoring applications.  Hawk Introduction Your browser does not support HTML5 video. Key Features: Plug-in I/O Interface GPS Location Powerful task management allows you to schedule tasks or run tasks based on sensor thresholds and events Select from variety of

1552 Views 2 min

Set Up A Panic/Duress Button

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G100-3G All Versions G150-Global All Versions G70-2G and G70-4G All Versions A duress button is an example of a "Dry Contact" device. Dry contact is a synonym for 'no voltage'. Since to detect that the push button is closing, we aren't needing to

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Bolt2 Firmware Release Notes

Published January 25th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.21 (Big update!)  SDK and Modem Library Updates We can now reset the modem core separately from the application core to recover from modem faults. This allows for faster/better recovery when the modem freezes Numerous fixes and improvements

818 Views 1 min

Oyster Sigfox Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

v1.8 - Upgraded to new config tool v1.7 - Added Extended GPS Data uplink (3), which includes position accuracy v1.6 - Fixed bug that could in rare circumstances cause missed trips until the next heartbeat - Fixed enforcement of 20s minimum hop time in US region - Fixed a hardware errata that caused occasional reboots on a very small number of device

595 Views 1 min

Finding Deleted Device on Sigfox Back-end

Published January 27th, 2023 by Matthew Clark-Massera

Back-end users can delete devices if they are in either the Off Contract or the No Token status. Under the Devices tab you will find in the left menu a feature called Deleted Devices. Here you will be able to find the devices you have deleted, and their current PAC for when you need to re-register them. Device history Device history will be deleted

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Set the Connector

Published January 25th, 2023 by Matthew Clark-Massera

A connector specifies where the OEM Server should direct the device data. OEM can direct the device data to a variety of front end software platforms, such as Telematics Guru. Note If the connector is not set, and the device connects into OEM, device data will be discarded   If the connector is set but the device is not setup on the end platform, th

2161 Views 1 min

Setup Checklist for Installation

Published January 27th, 2023 by Matthew Clark-Massera

Checklists can be used to capture device installation on an ad-hoc basis. For full detail on Checklists and configuration, see Checklists in Telematics Guru. Below is an example of how a checklist can be created to report installation of a device on an asset. There are 2 elements to this: Checklists can be captured via the mobile app On the web inte

748 Views 1 min

Guppy LoRaWAN®- Tilt / Static Angle Output Examples

Published January 31st, 2023 by Matthew Clark-Massera

The tilt reporting feature in the Guppy, as of firmware v1.9, is explained in the Guppy Configuration and Usage Guide. Here are a few pictures and examples to help you understand how the feature works. This article deals with some static setups, and what angles they result in. Static setup 1:  In this setup, "down" on the Guppy aligns well with grav

862 Views 2 min

LiPo Battery Storage [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

The Dart3 comes fitted with a 200mAh, Lithium Polymer (LiPo) internal back up battery. This allows for External Power Removed Alerts if the device is unplugged, and for the device to track for some time after being unplugged LiPo batteries are commonly used as they are light weight and compact.  Over time and use, batteries degrade, such that their

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Iridium Hybrid Devices in TG - Alerts, Reports and caveats

Published January 31st, 2023 by Matthew Clark-Massera

The G120 & G150 provide the ability to connect an external Iridium Edge modem - for out of coverage fail-over tracking. It is important to understand what can be done with this solution, and the limitations of what information and functionality is available when the unit sends data via Iridium.  Iridium Hybrid technology It is important to note

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Introducing the Oyster3

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 is the next generation of our best-selling Oyster series. It is an ultra-rugged GPS asset tracking device featuring 10+ years of battery life (5x battery life of Oyster2).  Key Features: Deploy-once battery life with up to 10+ years on only 3 x AA user-replaceable batteries Powered by off-the-shelf Lithium or Lithium Thionyl Chloride (LT

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Shipping of DM Devices and Batteries

Published January 27th, 2023 by Matthew Clark-Massera

Some partners may want to ship devices to their customers with batteries and SIM cards inserted. This reduces the chance of end users mishandling the devices, or not provisioning the devices correctly. It can help to ensure devices will be working correctly when they are received - rather than relying on the correct process being followed.  This art

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Yabby Livestock Housing Technical Drawing

Published January 31st, 2023 by Matthew Clark-Massera

See attached drawing for the housing, including dimensions of the strap slot.  Use a strap slightly smaller than these dimensions.  Yabby Collar Drawing v1.pdf (204 KB)

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Default Tracking Parameters - Dart3

Published January 26th, 2023 by Matthew Clark-Massera

By default, the Dart3 operates as below out of the box  Stationary - Hourly Heartbeats The device will log a heartbeat record, connect to the server and refreshes its GPS data every 60 minutes. Trip Tracking - Wired and Emulated ignition - The Dart3 will start a trip if either the Ignition wire is pulled high, i.e, over 2.2v is applied to the igniti

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Yabby Edge Cellular - Location Scanning Parameters

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge Cellular determines its location differently to traditional GPS devices. In order to get a position, the following occurs: The device scans for GNSS and Wi-Fi signals. This is satellite data (time delay and sat number) - along with nearby Wi-Fi access points        This article covers the settings for these scans. This data is sent to

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Tags in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Adding Tags to Telematics Guru To set up a tag in Telematics Guru, it is the same process as creating an asset. You can see the full guide here. Accessing Tag Locations and Telemetry There are now two places where you can view the location of Bluetooth tags. The Live map and the Tags section. Tags on the Live Map When you click on a gateway asset on

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Telematics Guru - Asset Addresses

Published January 26th, 2023 by Matthew Clark-Massera

In Telematics Guru, the address of an asset is shown on the live view as part of its Status. The Status verbs can be changed here Address information is also contained in trip reports (i.e. trip list reports) If one of the locations is a Geofence, the Geofence name will be displayed instead. This can be disabled per-geofence by ticking this box (may

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Hawk - Configure Pulse Count

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk can be configured to count pulses on digital inputs - for example to monitor a tipping rain gauge. The fastest pulses the Hawk can count are approximately 40 Hz.Ensure testing is performed on faster pulse rates to ensure they can be reliably counted. Pulse counting will cause additional battery drain (compared to device sleeping) so needs t

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Eagle - Product Change Notifications

Published January 27th, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

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RAG Report

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru has a RAG (Red, Amber, Green) Report.  Example Output The report shows the following information Speeding events (based on speed bands configured) - see Speed Monitoring in Telematics Guru Total Trip Duration (minutes) % of this trip time spent speeding # Harsh acceleration events # Harsh braking events # Harsh Driving events Total k

1344 Views 1 min

MLX90614 Infrared Thermometer

Published January 31st, 2023 by Matthew Clark-Massera

The Falcon, Eagle, SensorNode LoRaWAN, and SensorData LoRaWAN support the MLX90614 Infrared temperature sensor (single pixel I2C sensor). For the complete list see Supported Sensors and Inputs.  For information on this sensor, visit: https://www.melexis.com/en/product/MLX90614/Digital-Plug-Play-Infrared-Thermometer-TO-Can  DM devices which have inte

1009 Views 1 min

Yabby 3 LoRaWAN® Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby 3 LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb trai

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A Guide to SIM Cards, ICCIDs and Reports

Published January 25th, 2023 by Matthew Clark-Massera

A SIM card is uniquely identified by its ICCID (serial number). SIM management systems (eg Jasper) will allow you to search for a SIM using this. the ICCID differs to the contactable number of the SIM card, which is a MSISDN. Which is not visible in our systems. The MSISDN is the number you would send an SMS to if that is required. There are four pl

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What is GPS Aiding Data?

Published January 27th, 2023 by Matthew Clark-Massera

Our latest range of cellular devices make use of GPS Aiding data  (or Almanac data for our Edge devices), to dramatically improve the performance of their GPS - speeding up fix times, and increasing battery life. Only available to devices on Device Manager (OEM)  Our GPS Aiding Data comes through Device Manager. There will be performance implication

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Remora2 - Getting Started

Published February 2nd, 2023 by Matthew Clark-Massera

The Remora, redesigned and supercharged! The Remora2 is an IP67 rated, rugged 4G Cat-M1/Nb-IoT GPS device designed for tracking non-powered assets where super-long battery life is required without sacrificing the frequency of updates and accuracy performance. digitalmatter.com See the product page on our website for more specifications. Datasheet &a

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Driver ID Options

Published April 18th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions G150-Global All Versions Our wired devices support a variety of Driver ID options to provide driver behaviour monitoring, access control and log-booking solutions. If a worksite already has a specific reader or card

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Immobiliser Install - Asset starts after valid Driver ID Scan

Published April 18th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions Concept The wired devices have a switched ground output. See wiring below for each device type. The SW GND can be wired to a relay, to control the relay The relay is also wired to cut/close the starter motor circuit

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Introducing the Dart3

Published January 25th, 2023 by Matthew Clark-Massera

The Dart3 is our robust and affordable vehicle tracking device with inputs/outputs, remote immobilization for fleet management, driver ID, driver safety and behavior monitoring, theft recovery, and more Key Features: High-precision GNSS tracking device Wired or Optional OBDII or cigarette lighter power harness available for plug-and-play installatio

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Connect an External Buzzer/LED

Published January 26th, 2023 by Matthew Clark-Massera

The Dart3, G70 and G120 can be set to sound buzzers based on various conditions such as: A trip starting, but no driver ID has been scanned - to remind drivers to tag on. This is configured on the Driver ID parameter tab, see Immobiliser Install - Asset starts after valid Driver ID Scan Digital Inputs being active/inactive. This is configured on the

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The HTTP/HTTPS Connector

Published January 25th, 2023 by Matthew Clark-Massera

Please see our article Choosing an Integration Strategy for a discussion on the various integration options with our devices.  This article outlines the function and features of the HTTP/HTTPS JSON connector and how they can be used in integrating our devices into a 3rd party platform. Contact our support team for integration documents containing th

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Yabby WiFi Location Billing on TG (TG Wifi Lookup Fees)

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby WiFi devices uses WiFi to scan for access points and records the MAC address and signal strength plus some other info, and sends this list up to the server. For Yabby WiFi units on Telematics Guru we then take this information and translate this into a location estimate. As a Google Enterprise customer we have access to the Google API to d

705 Views 1 min

Yabby Cellular GPS Battery Life Estimate Calculator

Published January 31st, 2023 by Matthew Clark-Massera

See attached spreadsheet for a calculator to determine rough estimates for battery life for the Yabby GPS.  Note the average time to GPS fix varies with the logging period - more frequent logs means that the GPS module is downloading fresh aiding data, and stays 'hot', so it will more easily acquire a subsequent fix.  In general around 60s for a 'co

637 Views 1 min

Hard Wired Devices: Idle Monitoring

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G150-Global All Versions G70-2G and G70-4G All Versions Driver Behavior is an important safety and cost saving measure. Driver behavior alerts and reports help with Safety and Compliance, and enable you to get the most from

1207 Views 1 min

Hawk Operation - Task Schedules

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk's operation centres around the concept of a "Task" - which is a selection of actions, performed on a schedule, or in response to an event (like a Digital Input Change or Analogue threshold). Up to Four tasks can be configured, with up to three actions each.  If we don't configure a task, the Hawk by default will do nothing but heartbeat onc

1420 Views 1 min

Bolt + Bolt 2- Assembly and Installation Guide

Published January 25th, 2023 by Matthew Clark-Massera

This article applies to both the Bolt and Bolt2 digitalmatter.com Read more about the Bolt on our site! Assembly Guide The Bolt comes with a snap-shut plastic housing. This housing, once shut is very hard to open without damaging the housing or maybe even the Printed Circuit Board (PCB) part of the device. The only notable difference between the Bol

1325 Views 2 min

Oyster Cellular Battery Capacity Estimate

Published February 1st, 2023 by Matthew Clark-Massera

It is useful to estimate the remaining capacity of the Oyster Cellular batteries. The nature of the Lithium AA batteries (LiFeS2) recommend for the Oyster requires a capacity estimate to be made based on sampling the battery voltage after at least 3 hours at a low current. The Oyster attempts to sample the battery voltage at a low current, and the h

851 Views 1 min

G62 - Getting Started

Published January 27th, 2023 by Matthew Clark-Massera

The G62 is a compact 4G GPS tracking device with a variety of inputs and outputs to cater for the most demanding applications.  The 4G modem allows for operation on both Cat-M1 and NB-IoT networks. Its rugged housing is IP67 rated to withstand the harshest environments, without sacrificing tracking and communications performance. With the internal G

1206 Views 4 min

G100 Datasheet

Published January 31st, 2023 by Matthew Clark-Massera

Please view the last version of the G100 3G datasheet below. There will be no more revisions as this product has been deprecated and replaced by the G120. The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'. E.g. under 'View > Slide Master' in Microsoft Powerpoint 3

729 Views 1 min

Inactivity Monitoring/Timer [Yabby Edge LoRaWAN]

Published January 31st, 2023 by Matthew Clark-Massera

The Inactivity Timer is a simple timer that starts when a device ends it's trip. Once the configured time period has elapsed, a specified digital input is set to '1' - and the device can be set to upload immediately if required.  Some applications include: As an operations tool, to track churn, demurrage, or otherwise underutilised assets. For examp

498 Views 3 min

Yabby Edge LoRaWAN - Certifications List

Published January 31st, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Yabby Edge LoRaWAN has.  To view the specific test reports, see Certifications - [Yabby Edge LoRaWAN]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Yabby Edge LoRaWAN doesn't emit ex

713 Views 1 min

Sentrius Laird BT510 Multi-Sensor

Published January 27th, 2023 by Matthew Clark-Massera

Our Bluetooth® gateway devices support the reading of generic tag data (see Integrating Tags and 3rd Party Bluetooth® Tag Support) without needing special firmware modification per tag. This means various 3rd party tags can be quickly and easily made to work with our devices. An example of this is the Laird BT510 this is a Bluetooth® 5, long-range m

1057 Views 1 min

Yabby Edge LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with a Yabby Edge LoRaWAN device. Yabby Edge LoRaWAN Integration

1151 Views 1 min

G70-2G Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates 1.13 Bugfix for runtime incrementation 1.12 Improved run hour incrementation 1.11 Added Analogue Threshold support 1.10 Allow digital inputs to be configured as active low Ensure that pulse counters are mapped to the correct analogues 1.9 Enab

737 Views 1 min

Yabby Edge LoRaWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby Edge LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb t

1432 Views 21 min

Oyster2 - Product Change Notifications

Published February 1st, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

615 Views 1 min

JDLink - Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

John Deere/JDLink devices are integrated with Telematics Guru. JDLink is the connection that enables automatic data flow between connected machines and the owner's John Deere Operations Center account.  John Deere Devices make use of the ISO 15143-3 (AEMP 2.0) data standard. Other machine types integrations are planned in future. Contact support if

925 Views 1 min

Decode SensorData Sigfox Uplink Payload using your Browser

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. SensorNode/SensorData Sigfox Uplink Decoder Hex: 8216706f6e6e7071283608 { "ID": 130, "MessageType": "SD

1015 Views 1 min

Introducing the Yabby Edge LoRaWAN®

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby Edge for LoRaWAN® is our ultra-rugged and compact Indoor/Outdoor battery-powered asset tracker. It features cloud-based location solving for over 10+ years of battery life.  Key Features GNSS, Wi-Fi AP MAC Address Scanning, and LoRaWAN® geolocation for indoor/outdoor asset management Deploy-once battery life with up to 10+ years on only 2

1114 Views 1 min

SensorData LoRaWAN® - Configuration App

Published January 31st, 2023 by Matthew Clark-Massera

Download the app here:  https://www.oemserver.com/tools/SensorDataLoRaWAN/ConfigTool/setup.exe Notes : The app is for Windows only It automatically updates to the latest version before launching If the SensorData LoRaWAN device is asleep, it cannot detect that the cable has been plugged in. It must be woken up. To wake it, you can either hold the bu

1098 Views 1 min

Oyster3 - Battery Voltage Discharge Curves

Published February 1st, 2023 by Matthew Clark-Massera

Measuring battery voltage is more complicated than it sounds. Exactly when and how a battery is measured will influence the results. The results will be different if you measure the voltage loaded or with no load. This is why if testing batteries we recommend using a battery tester that applies a load before taking a measurement instead of simply a

896 Views 1 min

Iridium Troubleshooting

Published January 31st, 2023 by Matthew Clark-Massera

If your Iridium connection is not working properly, there are usually a few clues that point towards an issue. You can tell an Iridium device is not failing over when in the telemetry you see large >30min (setting dependent) transmission delays, but then when you switch to Iridium records there are none being logged. In Telematics Guru, to view C

2239 Views 3 min

The Location Engine - Key Concepts

Published January 31st, 2023 by Matthew Clark-Massera

Digital Matter provides its OEM Server Device Management platform as a web-based platform solution for partners to manage devices over-the-air (OTA).  Digital Matter has developed the Location Engine (LE) as a module of OEM Server to perform server-side processing of device data for devices that use alternative low-power techniques, like the ‘Edge’

3810 Views 2 min

Yabbys - Technical Drawing

Published January 31st, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Yabby housings. Blueprint - Yabby.pdf (186 KB)

621 Views 1 min

Device Statistics

Published February 1st, 2023 by Matthew Clark-Massera

The Device Statistics (also known as Device Profile Counters) report long term, low frequency counters for performance monitoring and prediction.This is commonly used on battery powered devices. What do the counters tell us? Counters will allow you to monitor the performance of each device, such as voltage, GPS fix time, upload time, etc. If certain

1541 Views 2 min

Provision a MyGeotab Device on OEM Server

Published January 25th, 2023 by Matthew Clark-Massera

For a device to work on MyGeotab, it must be provisioned on the MyGeotab platform first. Follow these steps: Login to www,oemserver.com. Contact Digital Matter support if you do not have an account. Search for the device(s) in question.  Select the devices using the tick box. Go to Device Operations -> Set Geotab Serial (Provision Device).  If yo

1102 Views 1 min

Guppy - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Guppy housing.

770 Views 1 min

Tag Filtering

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter devices filter out the tags you require from all the Bluetooth® noise in the background. However sometimes this isn't enough, especially when dealing with iBeacons and Eddystone Tags. It can be easy for the scanner to log tags from other companies, using more data than necessary. The iBeacon UUID and Eddystone Namespace IDs are design

1187 Views 2 min

Customize Reports

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru allows the customisation of reports, with certain limits. The underlying data available in the report is fixed, but the way it is shown can be customised. This usually means that you need to find an existing report that provides the data that you require. From there, you can customise that report to show what you need. If you require

1091 Views 1 min

Remora2 - Technical Drawing

Published February 2nd, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Remora2 housing. Remora 2.pdf

849 Views 1 min

Accelerometer Wakeup Thresholds

Published February 1st, 2023 by Matthew Clark-Massera

Our battery-powered devices have 4 tracking modes, depending on the device.  GPS Movement Based Tracking Accelerometer (Jostle) Based Movement Tracking Periodic Tracking Turn-by-Turn (Remora3 - See Turn By Turn Tracking - [Remora3]) See Battery Powered Tracking Modes for full details. For modes 1, 2 and 4- the accelerometer is used to wake the devic

1047 Views 5 min

Position data - from Sigfox and from the Device

Published January 27th, 2023 by Matthew Clark-Massera

Oyster Sigfox devices have a GPS, and will generally provide very accurate positions. This data is recorded in the "data" payload. It is often confused with what is sent by the Sigfox network - "lat" and "lng" in the callback. For example, consider this callback content: { "device":"214E64", "time":1513918420, "duplicate":false, "snr":10.94, "statio

665 Views 1 min

Setting up a Yabby Edge LoRaWAN Device via Actility (ThingPark Wireless and ThingPark Enterprise)

Published January 31st, 2023 by Matthew Clark-Massera

Check your Actility Version Actility provide two different LoRaWAN products ThingPark Wireless: This platform powers large scale public LoRaWAN networks ThingPark Enterprise: This is the solution for deploying dedicated private LoRaWAN networks   1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning to

1148 Views 3 min

Configure Analogue Input

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Analogue Input Range Analogue Input Pin Firmware Version Dart3-2G and Dart3-4G 0-40V 12-way harness, this is the Orange/White wire, pin 6 All Versions G120-2G and G120-4G 0-30V 24-Wire harness, this is the Orange/White wire, pin 1 All Versions G70-2G and G70-4G 0-40V 10-core harness, this is the yellow wire. All Versions For the H

1238 Views 2 min

Yabby3 - Tracking Modes

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 operates in a similar way to the Oyster3. Default Parameters - Out of the box, the device will: Heartbeat every 12 hours Log a position every 2 min, and upload every 30 min while in trip.  The Sony GPS module used in the Yabby3 has two operation modes Performance: The default mode of operation. The GPS works slightly harder to get a fix,

1072 Views 2 min

Default Tracking Parameters - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

By default, the Remora3 is setup for GPS-based movement tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour heartbeats. This is a GPS point and an upload every 12 hours. In Trip (on the move): Upload on trip start. GPS points every 2 minutes Upload every 30 minutes End a trip after 5 minutes of no movement

692 Views 1 min

Dart/Dart2 - Technical Drawing

Published January 26th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Dart & Dart2 housing.  DART.pdf

693 Views 1 min

Sealing the Device [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 has and IP68 and IK07 rated housing. The device must be sealed carefully to achieve the IP-68 rating. Ensure that the clear silicon seal is in good condition, is lying flat, and is not fouled by any plastic debris or other material. Close the housing, and gently squeeze it shut. Foam on the lid will compress against the batteries, holdin

565 Views 1 min

Changing the Update Rate - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configure th

771 Views 1 min

Dart 3G Datasheet

Published January 26th, 2023 by Matthew Clark-Massera

Please view the last version of the Dart 3G datasheet below. No further copies will be made as this product has been deprecated and replaced by the Dart2. The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'.  E.g. under 'View > Slide Master' in Microsoft Powerpoint

844 Views 1 min

Mounting and Installation - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 can be mounted on the asset to be tracked using screws, bolts, cable ties, magnets, or industrial adhesives. When choosing a mounting point, you have two competing goals: To minimize the chances of the device being accidentally crushed, dislodged or discovered by a thief To maximize the GPS and mobile reception and provide adequate venti

691 Views 1 min

G120 Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates Versions below require BLE version 2.5 and newer for new features. v2.31 Appropriate modem response to denied registration v2.30 Temp fix for BGM220 continuous scanning, reset bgm once per day v2.29 Bugfix for runtime incrementation v2.28 Adde

1057 Views 2 min

Zilch RFID reader setup-copy-478

Published April 18th, 2023 by Matthew Clark-Massera

Custom TTL RFID reader integration.  Wiring RFID Reader Wire Connect to Red - VCC/12V 12V power. It has been observed that the Purple Sys Rail out (~4.5V) on the Dart3 is able to power the reader.To use this connect to Purple on Dart3, Pin3 Black - GND Dart3 GND Green - TX Dart3 Pin 4 - Green - RX White - RX Dart3 Pin 10 - Brown - TX See DART3 12-wi

716 Views 1 min

Eagle - Getting Started

Published January 27th, 2023 by Matthew Clark-Massera

The Eagle is a battery-powered data logger that provides GPS asset tracking while catering for an impressive array of inputs and outputs and different sensor interfaces. It comes in either 2G or 4G LTE Cat-M1 / NB-IoT versions. digitalmatter.com See the product page for more specifications. Datasheet & High Resolution Images  Eagle Downloads Vie

1037 Views 3 min

Falcon - Getting Started

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon Cellular is a super-smart, battery-powered tracking device in a rugged IP67 housing - in particular designed for asset location with temperature monitoring. digitalmatter.com Read more about this on our site! Datasheet & High Resolution Images  Falcon Downloads View the latest tech-specs and high resolution device images for the Falco

1378 Views 5 min

Falcon Cellular - Configuring Wi-Fi Lookups

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon is the first product to offer a hybrid of GPS and Wi-Fi location acquisition. As a result, it is important to ensure the device is configured to provide the latest location data in a way which accommodates your intended integration strategy. Location Data The Falcon will always send the most recently obtained location data. Should you hav

875 Views 2 min

Remora Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

As new versions of firmware are released, the release notes will be updated below. Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. v1.41 Fixed low voltage behaviour for older devices v1.40 Added an AutoAPN entry. v1.39 Improved low battery voltage behaviour v1.38 Completed third party server support Added geof

845 Views 2 min

G62 LoRaWAN® Wiring Harness Diagram

Published January 31st, 2023 by Matthew Clark-Massera

The G62 LoRaWAN has two digital inputs, and one analog input. This can be used to notify the current state of an external device, or alert when certain inputs change. These can be set up in the configuration app.

1128 Views 1 min

G62 LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v2.5 Improved run hour incrementation v2.4 Added support for Galileo GNSS Added support for the AS923-4 region Added accurate timestamps for uplinks 1 and 3 v2.3 Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause

850 Views 1 min

Geo-Fence Bulk Import

Published January 27th, 2023 by Matthew Clark-Massera

There are 2 ways to import geofences in bulk to an organisation. Copy from Organisation to Organisation To import geo-fences from another organisation within Telematics Guru.  Go to Admin >> Geofences Select Import From Organisation Select the organisation you wish to copy Geofences from Select the Geofences you wish to import via the checkbox

797 Views 1 min

Changing the Update Rate - [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configure t

1083 Views 1 min

Sigfox - missed GPS updates! Why?

Published January 27th, 2023 by Matthew Clark-Massera

Question: I'm frustrated by some of the missing updates from my Oyster Sigfox device. Why are they not coming through? Is the device not working? Answer: Sigfox devices need to be thought of differently to normal cellular tracking devices. It is good that you are noting the differences and limitations of the technology. The short answer is: Sigfox O

694 Views 1 min

Oyster Edge - Mounting and Installation

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge can be mounted on the asset to be tracked using screws, bolts, cable ties, magnets, or industrial adhesives. When choosing a mounting point, you have two competing goals: To minimise the chances of the device being accidentally crushed, dislodged or discovered by a thief. To maximise GNSS scanning and mobile reception and provide ade

707 Views 1 min

Initial Provisioning [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Oyster Edge online for the first time. Once you have some experience with the device, this process may change slightly. E.g you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. In the Box You w

849 Views 3 min

Hawk - Connect an External Cellular Antenna

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk comes fitted with internal cellular and GPS antennas. This makes deployment quick and easy.  Some users on the edge of cellular coverage may wish to fit an external cellular antenna to increase sensitivity.  Certifications Hawk device certifications have all been done with the internal antenna. They will not be valid should you choose to co

945 Views 1 min

Battery Life Estimates [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 boasts 'Deploy-once' battery life with up to 10+ years on only 3 x AAA user-replaceable batteries. Battery life is dependent on a host of features, yet this article will help you make predictions. Critical Settings for super-long battery life In order to maximize battery life, some key parameters should be applied for maximum battery life

1339 Views 1 min

Device Manager Release Notes

Published January 30th, 2024 by Matthew Clark-Massera

2024-03-29 Bearer Authentication (OAuth) support added to HTTP Connectors and Forwarders Create a Connector Create a Forwarder  Batch Mode option added to Forwarder Added Ability to Display Geotab Serial Number in Device Grid Add Hyperlink to ‘Modem Update Recommended’ message on Device Details Page -  Update Modem Firmware Default Debug Flag expiry

388 Views 1 min

ABP 1.1 Support

Published January 27th, 2023 by Matthew Clark-Massera

LoRaWAN devices have 2 ways of joining the network, OTAA or ABP.  In general, unless you have specific requirements, OTAA is easiest, well supported, and recommended by Digital Matter.  Some issues have been discovered with ABP on LoRaWAN 1.1.DM view 1.1 as currently 'experimental'. There are some known issues and the spec is not regularly updated b

543 Views 1 min

Critical Parameters - [Oyster3]

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features. For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimise the performance and battery

1313 Views 1 min

Sealing the Device - Oyster3

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster3 has an IP68 and IK07 rated housing. The device must be sealed carefully to achieve the IP68 rating. Ensure that the clear silicon seal is in good condition, is lying flat, and is not fouled by any plastic debris or other material. Close the housing, and gently squeeze it shut. Foam on the lid will compress against the batteries, holding

770 Views 1 min

Oyster Edge - Certifications List

Published February 1st, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Oyster Edge has.  To view the specific test reports, see Certification Documents - [Oyster Edge]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Oyster Edge doesn't emit excessive amou

825 Views 1 min

Yabby Edge - Upload Settings - Early Cellular Registration AbortYabby Edge - Upload Settings - Early Cellular Registration Abort

Published February 2nd, 2023 by Matthew Clark-Massera

Applicable to next-gen devices using the Nordic NRF9160 modem A failed upload uses up to 20 times the power of a successful upload. This is because a failed upload scans the bands for 3 minutes (registration timeout), while a successful upload is typically done within 5 – 10 seconds. A failed upload is just a complete waste of energy! Since we spend

422 Views 1 min

Oyster2 - FAQ

Published February 1st, 2023 by Matthew Clark-Massera

How long will the batteries last? Short answer: Up to 7 years at 1 daily update. Around 1-3 years generally with other configurations and applications.          Long (more accurate) answer: It depends on many things, see  here  for details along with a battery life calculator.      How do I change the update rate? See  How to change the update rate

786 Views 2 min

Oyster2 - Getting Started

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster2 is a compact, rugged GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super-long battery life is required without sacrificing the frequency of updates and performance. This getting started guide is only for the Oyster2 cellular version which comes in 2G or 4G Cat-M1/Nb-IoT. T

1153 Views 4 min

Oyster3 LoRaWAN - Certifications List

Published February 2nd, 2023 by Matthew Clark-Massera

The list below covers the certifications which the Oyster3 LoRaWAN has.  To view the specific test reports, see Certifications - [Oyster3 LoRaWAN]  (A login is required to view this page - Contact Support and we can provide access) EMC Certification EMC (Electromagnetic Compatibility) testing ensures that the Oyster3 LoRaWAN doesn't emit excessive a

803 Views 1 min

Remora 3GE Datasheet

Published February 2nd, 2023 by Matthew Clark-Massera

Please view the last Datasheet for the Remora 3GE. There will be no more revisions as this product has been deprecated and replaced with the Remora2The White label version for resellers is available as a power point below. To remove the Digital Matter Logo, edit the 'Slide Master'. E.g. under 'View > Slide Master' in Microsoft Powerpoint 365 Remo

707 Views 1 min

Two-Factor Authentication - [TG]

Published January 26th, 2023 by Matthew Clark-Massera

Two-Factor Authentication (2FA) - also referred to as Multi-factor Authentication (MFA) is an easy way to significantly increase the security of your account, and prevent it from being compromised.  See why it is important here: Microsoft | What is multi-factor authentication? Digital Matter strongly recommend that partners enable 2FA on their user

1075 Views 1 min

SensorNode - Digital Input Setup

Published January 27th, 2023 by Matthew Clark-Massera

General Setup The SensorNode has 2 digital inputs. These are general purpose on off inputs. They have configurable pull up/down resistors, to allow them to work with open drain style interfaces. The inputs will read as 'on' when driven above ~3.3 V, and 'off' when below ~0.8 V. The threshold voltages vary slightly depending on the pull up/down confi

791 Views 2 min

SensorNode LoRaWAN® Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

v2.7 - Added AS923-4 region support for Israel v2.6 - Updated serial port commands for volume production - Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause loss of downlink connectivity until the next rejoin v2.5 - Added 1.0.2rB version of region US915 - Added region AS923-2 from draft RP002-1.0.1 - Changes to test m

795 Views 1 min

SensorData LoRaWAN® - LoRaWAN® Setup

Published January 31st, 2023 by Matthew Clark-Massera

The SensorData LoRaWAN usually connects using Over The Air Activation (OTAA). When provisioning to a LoRaWAN 1.0 network, the following are required: DevEUI: Hard coded on devices. Can be read using the configuration app, or from a label printed on the device. JoinEUI / AppEUI: A 16 digit code. Uses either the default value (70-B3-D5-70-50-00-00-02

1053 Views 1 min

CalAmp Support

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru (TG) now has a basic implementation of the CalAmp’s LM Direct protocol.  It is not possible to configure the device via TG.  CalAmp Hardware Setup: The device must use UDP Send messages to your TG server, port 8995. Server URLs for your region shown below It is important that the device be set to send messages in chronological sequen

977 Views 1 min

SensorData LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.3 - Added 1.0.2rB version of region US915 - Changes to test mode for LCTT compatibility - Fixed empty uplink on port 8 at startup - Added AS923-2/3 from final RP002-1.0.1 - Updated serial port commands for volume production - Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause loss of downlink connectivity until the

1149 Views 1 min

Dingtek Cement Drum Sensor

Published January 31st, 2023 by Matthew Clark-Massera

The G120 (firmware 2.9 and above) supports the use of the Dingtek DZ300 cement drum sensor. The sensor measures the RPM and direction of barrel rotation. When connected to a G120 via the RS232 port - the RPM is reported to the server in Analogue 11, with positive or negative values to indicate direction.  Wiring The sensor must be powered, and also

1002 Views 1 min

Yabby3 - Default I/O Mappings

Published January 31st, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Yabby3 GPS tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. These mapping can be very handy to identify and debug issues.  For example, if the device is connecting to the server/platform intermittently, this may

636 Views 1 min

Critical Parameters - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features. For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimize the performance and battery

834 Views 1 min

Hawk - GA Weather Station + DS18B20 Temp Probe

Published January 27th, 2023 by Matthew Clark-Massera

This example shows how the Hawk can be configured to read data from the GA Weather Station (over RS485) and DS18B20 Temperature Probe (over 1-Wire). For the application, you will need Hawk RS-1 card GA Weather Station (3rd party sensor - not sold by Digital Matter) DS18B20 Temp Probe (3rd party sensor - not sold by Digital Matter). For information o

767 Views 1 min

Default Tracking Parameters - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

By default, the Yabby Edge is setup for movement-based tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour heartbeats. This is a position and an upload every 12 hours. In Trip (on the move): Upload on movement detection. Location scans every 3 minutes. Upload every 30 minutes. End a trip after 5 minutes of

839 Views 1 min

Digital Matter’s Returns Policy (“RMA”)

Published August 22nd, 2023 by Matthew Clark-Massera

Unless specifically agreed, in writing, to the contrary, Digital Matter only offers a “carry in repair or replace” warranty against manufacturing defects (“ Manufacturer’s Warranty ”). You are referred to the article setting out what the Manufacturer’s Warranty includes and excludes. RMA Procedure  In the event that you believe that there is a defec

1052 Views 1 min

Default I/O Mappings [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's G120 tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important when configuring these inputs to avoi

767 Views 1 min

Falcon - Temperature Readings in Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon Cellular is a super-smart, battery-powered tracking device in a rugged IP67 housing - in particular designed for asset location with temperature monitoring. This article will take you through the steps to read and report the I2C sensor readings. digitalmatter.com You can view the datasheet and read more about the falcon on our site! Getti

907 Views 1 min

Yabby 3 LoRaWAN® LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby 3 LoRaWAN operates its LED from reset (due to battery insertion or downlink) until the end of the next uplink cycle. Thereafter, it is disabled to save power. After reset the following will be observed: A single 50 ms startup flash. A 4 second solid battery test indication. An additional 10 seconds solid if a brownout is detected. After wh

818 Views 1 min

Disabling Devices

Published January 27th, 2023 by Matthew Clark-Massera

Sometimes, users wish to completely disable/deactivate a device. i.e. - they want to install it in an asset, and only 'turn on' the tracking (and subscription cost) some time later. In general it's best to simply install a device at the time we wish to start using it. Disabling a device is not as simple as it may seem. Our devices are embedded devic

986 Views 2 min

Using Integration Documents to Create a Downlink String

Published January 27th, 2023 by Matthew Clark-Massera

A downlink string is a combination of Hex values that triggers the configuration of a device OTA. The downlink string should be sent to the device to effect changes in parameter settings. Here's an example of a downlink string created with Reference to section 7.2.3 of the SensorData/SensorNode Sigfox LoRa Integration document.  The table below show

1057 Views 1 min

Introducing the Yabby Edge Cellular

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge Cellular (Product code YABBY-EDGE-4G) is Digital Matter's ultra-rugged and compact Indoor/Outdoor battery-powered asset tracker. It features cloud-based location solving for over 10 years of battery life.  Key Features: GNSS (GPS/BeiDou), Wi-Fi AP MAC Address Scanning, and Cell Tower location for indoor/outdoor asset management Deploy

917 Views 1 min

IoT Devices - Schedules

Published January 27th, 2023 by Matthew Clark-Massera

Out of the box, the SensorData/SensorNode is not configured to take any readings, and must be first configured by setting up schedules. Currently, there can be up to 5 different schedules, each with 4 items, which represent a single data source (analog input reading, GPS position, battery voltage, etc). Each schedule is completely independent, but i

614 Views 1 min

How often are Sigfox Downlinks requested?

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster Sigfox device can receive configuration changes via the Sigfox Downlink mechanism. Usually the device only sends uplinks, but the downlink is a way to get data from the server down to the device. In the Sigfox system, the device must request a downlink. The number of downlinks available is limited by the Sigfox plan. Downlinks are relativ

715 Views 1 min

Oyster Sigfox: In Trip vs. Out Of Trip

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster Sigfox device has 2 main states, in-trip or out-of-trip. The device behaves differently in the two states. The configurable parameters mentioned below, and many more, are explained here. What qualifies as a trip? The Oyster Sigfox device uses the accelerometer to decide on its trip status. Accelerometer movement will start a trip, and kee

710 Views 1 min

Oyster Edge - Default I/O Mappings

Published February 1st, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Oyster Edge tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing.These mapping can be very handy to identify and debug issues.  For example, if the device is connecting to the server/platform intermittently, this may

708 Views 1 min

Oyster Edge - Changing the Update Rate

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configu

812 Views 1 min

Getting Started - Inviting Users

Published January 26th, 2023 by Matthew Clark-Massera

How to Set up a User in Telematics Guru Navigate to Admin >> Users in Telematic Guru and select 'Invite User' You will be presented with a dialogue: Email addresses of users to invite - you can invite up to 20 at once Base their permissions, report access and asset access on a pre-built template (these are templates loaded in the system) Or ba

1218 Views 1 min

How do I know if my devices are 2G, 3G or 4G?

Published January 25th, 2023 by Matthew Clark-Massera

With 3G network shutdowns looming in many countries, including  Australia in June 2024 , partners may want to find the following information about their devices.  Which of my devices are 2G, 3G or 4G? How many 3G devices do I have and which customers have them? This information can be obtained from the OEM Server or Telematics Guru interface.  Produ

1267 Views 2 min

How to Use The Installer Page

Published January 25th, 2023 by Matthew Clark-Massera

Devices using Direct Integration mode. This installer page is not useful/suitable for devices using the Direct integration mode - as no device data passes through our servers. Using this page can be misleading as fields like 'Last GPS update' will not be current/updated.   This Article refers to the www.oemserver.com/Installer webpage The Installer

2686 Views 2 min

Integrating Tags

Published January 27th, 2023 by Matthew Clark-Massera

Can you integrate Custom Bluetooth® Tags? If you require a tag to be integrated into Telematics Guru or require a complex device integration, then contact your local Digital Matter representative. However if you simply want to test a device on OEM, or want to integrate a device onto a platform other than Telematics Guru, then you can integrate the t

1991 Views 2 min

Decoding the Yabby Edge LoRaWAN® Uplink

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here. Yabby Edge LoRaWAN Uplink Payload Port: 5 Hex/Base64: 21A4B5010203040506 { "type": "location", "inTrip": true, "inactive": false, "timeSet": true, "posSeq": 20, "wifi": [ { "rssi": -75, "mac": "010203040506" } ] } This decoder is written in Java Script and may be freely used as example code. To inspe

830 Views 1 min

G70 Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates 1.16 After-Hours Immobilization added 1.15 Immobilisation Patch 1.14 Ability to control buzzing independently from overspeed logging. 1.12/1.13 Fix for immobilisation control 1.11 Added support for remote override for driver ID immobilisation

972 Views 1 min

4G APN - Autonet

Published January 25th, 2023 by Matthew Clark-Massera

Users familiar with our 2G and 3G range of devices will be familiar with our Auto-APN feature (2G/3G Devices). This feature allows plug and play operation of these devices, as the right APN needed for a certain SIM is stored in a list in firmware, when this SIM is detected (based upon the IMSI) - this APN is set and the device can connect. An APN (A

1725 Views 2 min

Create and Manage User Accounts in Device Manager

Published January 12th, 2024 by Matthew Clark-Massera

Device Manager lets you create and manage user accounts, so you can provide access to your team member to configure and manage devices.  Additionally, it allows partners to conduct periodic access reviews to ensure access rights remain current in the event of staff changes.  In order to manage accounts, your user account requires the User Manager pe

587 Views 1 min

Partner Feedback Form

Published January 26th, 2023 by Matthew Clark-Massera

A feedback form is available in Telematics Guru, in order to collect feedback from end users and partners.  It can be found on the dashboard, or from within the account menu.  The form is enabled, but partners can disable it. To do so: Admin → Organisation Manage → Partner Settings Uncheck "Allow User Feedback" The User Feedback Report allows partne

771 Views 1 min

G120 Webinar FAQ

Published January 31st, 2023 by Matthew Clark-Massera

What shape Geofences can be stored on the device? Rectangles, Polygons or Freehand?  Polygons - for more information see Geofence Downloads to Device How is Driver ID validation done, on the device, or in the cloud/on the server? This is done on a device level. If it was done in the cloud, and the device was out of coverage, you would not be able to

662 Views 2 min

Hard-Wired Devices: Overview of Operation + Logging Parameters

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G150-Global All Versions. See additional configurations for v1.5+ G70-2G and G70-4G All Versions Trip Tracking Modes Our devices revolve around the concept of 'a Trip' for tracking. There are multiple ways in which hard-wire

1698 Views 3 min

Troubleshooting - Battery Problems

Published January 27th, 2023 by Matthew Clark-Massera

Possible reasons for unexpected battery drain include: Single-cell battery failure Most batteries have a failure rate of close to or under 1%, which varies by brand and type Battery age may adversely affect their performance.  High and extremely low temperatures or extreme vibration can greatly increase the failure rate Activating Recovery Mode acci

992 Views 5 min

SIM Cards and Data Usage - [Dart3]

Published January 26th, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

713 Views 4 min

Oyster Edge - Tracking Modes

Published February 1st, 2023 by Matthew Clark-Massera

Tracking Modes  1. Movement (Accelerometer) Based - Default In this mode, the device starts/ends trips based on accelerometer movement.  Accelerometer wakes the unit By default, a wake filter is applied. The filter only starts a trip when it has seen 1 second’s worth of above-threshold movement in a 4 second period, or repeated short movements over

918 Views 1 min

Data Capturing on OEM

Published January 25th, 2023 by Matthew Clark-Massera

OEM is normally a conduit for device data to front end systems such as Telematics Guru. You can set up a data capture by activating the function on OEM Server before the data sent through to TG or a Third Party platform. Remember that this setting is applied to new connections. So if a device is currently connected and data capture is turned on, not

1362 Views 1 min

Terminate (Un-provision) a Device

Published January 25th, 2023 by Matthew Clark-Massera

The MyGeotab system bills for active devices. In order to avoid being billed for devices that are no longer active, the device must be terminated in MyGeotab. Please terminate the device in the MyAdmin user interface. There is no interface in the OEM Server to do this yet. Note: If a device re-connects after termination, billing will resume. It is t

807 Views 1 min

Time and Attendance in Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru features a "Time and Attendance" module. This module was originally developed for use with the DM Console - a now deprecated product. The console allowed operators to enter codes to log on/off for work.  Now, the TG Mobile app supports  Checklists  - so the app can capture when an employee logs on or off - along with a bunch of other

1151 Views 1 min

Oyster Sigfox Default Settings

Published January 27th, 2023 by Matthew Clark-Massera

The settings that an Oyster Sigfox ships with are chosen for a good out-of-box demo experience. When optimizing your solution, you may want to change them to achieve greater battery life. The default settings are shown below.  Out of Trip: 24 hour heartbeats - attempt to a GPS fix and send it on the Sigfox network every 24 hours. In Trip: Trips star

608 Views 1 min

Parameter Templates - Editing Templates

Published January 25th, 2023 by Matthew Clark-Massera

Introduction to Parameter Templates A Parameter template is a grouping of settings that can be applied in bulk to devices of the same type. They are separated into 2 categories, namely Admin and System parameters. Admin parameters are device connectivity settings and System parameters are device operational settings. To create and set Parameter temp

1200 Views 1 min

OEM Server Misc

Published January 25th, 2023 by Matthew Clark-Massera

One developer hack, is that when you are on the device detail page you can open the developer tools (F12) and type the following command in the console “GetDatedServerLog('7 July 2019')” this will print out the devices log on a date other than the “Last Connected Date”.

872 Views 1 min

Oyster Rugged - Technical Drawing

Published February 1st, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Oyster Rugged housings.  Blueprint - Oyster Rugged.pdf

686 Views 1 min

Run Hour/ODO Discrepancies in TG

Published January 26th, 2023 by Matthew Clark-Massera

Run Hour and Odometer estimates for an asset are displayed in Telematics Guru in the following places. On the Odo/Hours Page On the Manage Assets Grid In the Maintenance Schedules view On the Live View (web and app) In Run Hours Reports How these readings are calculated is discussed here: Run Hours + Odometer in TG Run Hours Total Length of all trip

719 Views 1 min

Introducing the Yabby3

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 is the next-generation of our Yabby series. It is an ultra-rugged GPS asset tracking device featuring 10+ years battery. Key Features: Deploy-once battery life with up to 10+ years on only 3 x AAA user-replaceable batteries Powered by off-the-shelf Alkaline or Lithium (LiFeS2) batteries Tracks assets when they’re on the move and enters sl

972 Views 1 min

G100 LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

The G100 will flash the LED in the following ways: On startup: a slow 0.5 Hz flash (once every 2 seconds). On connection to the server: a fast 2 Hz flash (twice per second) On sending records: solid on. Disconnect and idle: a slow 0.5 Hz flash (once every 2 seconds). Sleep: LED off Applying a firmware update: a very fast flash for about 3 seconds, t

682 Views 1 min

TG Mobile App Overview Documents

Published January 26th, 2023 by Matthew Clark-Massera

A white label ready Telematics Guru Overview document can be found in the link below. Dropbox - Telematics Guru These provide an overview of capabilities found in the Mobile App and the TG web portal.Similar, Destination Despatch Overview which includes Mobile App features can be found here - Destination Dispatching 

936 Views 1 min

Dart2 Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

 Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates.  v2.17/3.17 Bugfix for runtime incrementation v2.16 / 3.16 Improved run hour incrementation v2.15 / 3.15 Added option for driver ID to temporarily override server-initiated immobilisation Invalid driver debugEvent level set to Severe v2.14 /

800 Views 1 min

Configuring Analog Thresholds

Published January 27th, 2023 by Matthew Clark-Massera

The Falcon and Eagle are often used for sensor monitoring. Sensor values are stored in device analog data fields. Generally, sampling a sensor does not use very much energy in comparison to uploading data. So in many applications, we may sample many data points, and upload in batches. For example, read the temp every 10 minutes, and update every 2 h

1112 Views 3 min

Finding Iridium IMEIs vs Device Serials

Published January 26th, 2023 by Matthew Clark-Massera

When an Iridium device is used - the Iridium IMEI is entered against the Asset when creating the asset.However the main way devices are referred to in Telematics Guru is by their serial. So we need to have a way to link the DM device serial and the Iridium IMEI.  This can help track down which device may be using a lot of Iridium data so the setting

1719 Views 1 min

Yabby Wi-Fi FAQ

Published January 31st, 2023 by Matthew Clark-Massera

How long will the batteries last? Up to 6 years with once daily updates. For a battery calculator, see Battery Life, Battery Capacity Estimate & Low Battery Flag     How do I change the update rate? See How to change the update rate on the Oyster2, Remora2 and Yabby     What are the default tracking settings? Out of Trip - 12 Hour UpdatesThen wh

827 Views 1 min

Technical Drawing - [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Please see attached G120 housing drawing - providing external dimensions G120 Housing Dimensions.pdf

651 Views 1 min

Yabby Cellular Default IO Mappings

Published January 31st, 2023 by Matthew Clark-Massera

The Digital and Analogue mappings for the Yabby are explained below. Please note the minor differences between Telematics Guru mappings and what is received in the raw data. Telematics Guru manipulates the raw data. Telematics Guru On Telematics Guru, the defaults are shown graphically below. For the Analogue Mappings, the analogue number is on the

657 Views 1 min

Yabby Cellular GPS - Product Change Notifications

Published January 31st, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

629 Views 1 min

SIM Cards and Data Usage - [G120]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

576 Views 4 min

Run Hours + Odometer in TG

Published January 26th, 2023 by Matthew Clark-Massera

Run Hours + Odometer in Telematics Guru Telematics Guru can calculate run hour and odometer estimates based on device data. It does this in the following way: Run Hour Calculation The time for which an asset's 'Ignition' input is active is added up by the system to provide the result. By default, for DM devices this is Digital Input 0.  If you are u

1305 Views 3 min

Yabby LoraWAN® - Configuration and Usage Guide

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby LoRaWAN provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many messages per day your network will allow How often you intend to change the batteries, and the type of batteries in use How detailed a bread-crumb trail

928 Views 19 min

Yabby Cellular LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

Behaviour Information Off If the LED is not on at all, it is likely that the battery is flat, or that the device is asleep. Measure the battery voltage with a multi-meter. If there is charge and you wish to see some activity reset the device by removing and replacing the batteries. From power-on-reset, LED flashes for duration of start-up connect, f

588 Views 1 min

Integration - Common Issues

Published January 25th, 2023 by Matthew Clark-Massera

Why am I getting the date as 1/1/13? Time on Digital Matter devices is given as seconds since 01/01/2013. Before a device is powered on, it has no Real Time Clock (RTC) value. Once it comes online it will get a timestamp from the GPS or from the server. So if your device has had a hard reset - and not yet got a new GPS fix - the time sent in Field 0

890 Views 1 min

Yabby GPS Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v2.21 / 3.21 Recovery Mode Flag Fix v2.20 / 3.20 Fix for repeated "Modem turn off failed" issue v2.19 / 3.19 Added cell tower fallback v2.18 / 3.18 GPS aiding data fix v2.17 / 3.17 Improvements to low battery behaviour v2.16 / 3.16 Latest APN

623 Views 1 min

Falcon Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v2.22 / 3.22 Reduced the risk of the 4G modem entering an unrecoverable fault state v2.21 / 3.21 Improved jostle-based tracking in Turn-by-Turn tracking mode v2.20 / 3.20 SHT20 Sensor Integration   v2.19 / 3.19 Add jostle-tracking to Turn-by-T

830 Views 2 min

Yabby Edge LoRaWAN® Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.5 Fixed 'Random Tx Delay' parameter, which was fixed at 3 seconds Added Inactivity Monitoring functionality Updated to LR1110 version 3.7, with updated GNSS and WiFi scanning Improved low signal GNSS performance v1.4 Increase device statist

697 Views 1 min

G62 - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the G62 housing.  Blueprint - G62.pdf

593 Views 1 min

Sigfox - How to Change Settings?

Published January 27th, 2023 by Matthew Clark-Massera

The Oyster Sigfox device's settings control how it behaves. Device settings are often called "parameters". The settings on an Oyster Sigfox device can be changed in two ways. All of the settings are accessible from both methods: Over the Air using a Sigfox downlink message Using a configuration cable For a discussion of the available settings and th

770 Views 1 min

G70 Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

See attached technical drawing showing outer dimensions of the G70 housing. Dimensions are unchanged from the G62. If spare screws are required, the supplied screws are 3.5mm x 20mm screws from Bossard Blueprint - G70.pdf

745 Views 1 min

Hawk -Connecting a Solar Panel

Published January 26th, 2023 by Matthew Clark-Massera

The Hawk is fitted with a 3500mAh LiPo rechargeable battery. This is designed to allow for a 'full season' deployment, to be later recharged and then redeployed for the next season.  For permanent installations, aggressive sampling/upload rates, or when using power-hungry sensors - a solar panel can be connected to the Hawk.  DO NOT CONNECT THE HAWK

1225 Views 2 min

Oyster Sigfox Downlink FAQs

Published January 27th, 2023 by Matthew Clark-Massera

My Oyster seems to be in a downlink request/ack loop?  Why is my Oyster sending so many message type 1's? One of the most common setup mistakes we see is setting "Downlink mode" to DIRECT. It should be set to CALLBACK.  This is accessible from Device Type -> Edit Device Type (click on the name you wish to edit) -> Information Sheet -> Edit

622 Views 1 min

Changing Oyster Sigfox Parameters: Implementing the Downlink Payloads

Published January 27th, 2023 by Matthew Clark-Massera

Firstly, read this discussion on the options for changing Oyster Sigfox parameters. Parameters can simply be thought of as settings. If you are implementing the protocol and wish to change parameters via the Sigfox Downlink, then read on. You will need to look at this document, which specifies the contents of the downlink payload to change parameter

656 Views 1 min

Dart2 Product Change Notifications (PCNs)

Published January 26th, 2023 by Matthew Clark-Massera

2020.10.26 - New Production Firmware 2.7

761 Views 1 min

Asset Health Tracking

Published January 26th, 2023 by Matthew Clark-Massera

Asset Health gives status summary information at a glance, and allows you to investigate and address unhealthy assets. Organisations and Users need to have Asset Health permissions enabled to be able to use this feature. The Organisation must have Asset Health Enabled under functionality. Go to Admin > Organisations and edit the organisation you

1006 Views 1 min

Utilisation report

Published January 26th, 2023 by Matthew Clark-Massera

The Asset Utilisation is designed to classify assets as 'Utilised' if they have the following conditions: Time spent IN TRIP OUTSIDE a specific GEOFENCE BY selected assets WITHIN a declared time period.  This is useful for fleet management and tracking depot usage, or time spent outside a particular area.The report is available in a Detailed and sum

1128 Views 1 min

Getting a Sigfox device online

Published January 27th, 2023 by Matthew Clark-Massera

We sometimes find customers frustrated with getting the Oyster Sigfox device online for the first time. This is why, and how you can avoid frustration. Why is it not connecting? There are a few reasons: Most often, it is because the device cannot get a GPS fix. On initial start up (batteries inserted), the device must get a GPS fix before it sends a

603 Views 1 min

Troubleshooting - No GPS Fix

Published January 26th, 2023 by Matthew Clark-Massera

Most issues with obtaining fixes are the result of a signal issue: The device is temporarily in an area of limited/no GPS signal, like a basement The device is installed such that the signal is blocked: Buried deep in an asset, around lots of metal GPS antenna poorly orientated, facing down towards the ground In general, (1) will resolve itself once

1633 Views 3 min

Telematics Guru - Alert Token Definitions

Published January 26th, 2023 by Matthew Clark-Massera

Message Tokens are keywords that can be added to messages and are replaced by the appropriate, relevant text when the actual message is sent. For example: Adding the token {Event.Latitude} will result in the message containing the latitude of where the event occurred. The tokens are not always available in every instance. The message sending service

1031 Views 2 min

Digital Inputs Introduction

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart2-4G All Versions G120-2G and G120-4G All Versions G150-Global All Versions G70-2G and G70-4G All Versions Hawk 4G (see Hawk Digital Inputs) All Versions The wired devices have both an Ignition Digital Input along with Digital Inputs with configurable pull up/pull down parameters.  These inputs de

2020 Views 5 min

Eagle and Falcon - External Voltage Disconnects

Published January 27th, 2023 by Matthew Clark-Massera

The Eagle and Falcon can be powered via Battery or External Power and/or Batteries.  The options are: 5-16V external power only (i.e. just hard wire to power) Battery power only Eagle: 4 x C Cells in the included battery holder  Falcon: 3 x AAA in the attached battery holder  Both - whichever is the higher voltage will be used.  For the last option,

801 Views 3 min

Guppy Configuration Guide

Published January 27th, 2023 by Matthew Clark-Massera

The Guppy can be configured either using your own app, or a Bluetooth® scanning app available for Android or iPhone. When using a freely available scanning app the process for changing the device parameters is as follows: Commence a BLE scan on the app Search for your Guppy. It will be named GPX, where X is the device serial number. For example, a G

769 Views 1 min

Oyster Edge Improved GNSS Performance

Published February 1st, 2023 by Matthew Clark-Massera

In case you missed it On top of the below improvements, the Location Engine (server side) also makes use of 'Combo-Scan' functionality to improve location accuracy. See Edge Device GNSS 'Combo Scan'   Overview The Oyster Edge makes use of the Semtech LR1110 Integrated Circuit to scan for GNSS satellites and Wi-Fi access points. Digital Matter and Se

888 Views 2 min

Sigfox - Configuration and Usage Guide

Published January 27th, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster Sigfox on the Digital Matter Website . The Oyster provides a number of configurable parameters, to allow its behavior to be tailored to specific applications. Factors affecting the configuration you might choose include: How many Sigfox messages per day you have on contract How often you intend to change the b

978 Views 11 min

OEM - What IP addresses should I allow through my firewall?

Published January 25th, 2023 by Matthew Clark-Massera

As of May 2019, OEM server was migrated to Azure servers hosted in the US. Below are the IP addresses used by OEM server. Integrators will need to white list the IPs shown under "Device Data from OEM server to Software Platforms" to ensure that data can make it through their firewall.   US EU Traffic Type  DNS Entry IP Address DNS Entry IP Address D

1273 Views 1 min

4G Battery Powered Device Behaviour Effects - EMnify (multi-IMSI sims)

Published January 25th, 2023 by Matthew Clark-Massera

In order for our battery powered devices (including Edge devices) to roam on EMnify multi-IMSI sims they require that devices conform to certain specifications. That includes a minimum network registration timeout to allow for IMSI switching. This article outlines the settings that need to be applied to the device if using EMnify.  To use the EMnify

1011 Views 1 min

LoRaWAN® Overview

Published January 27th, 2023 by Matthew Clark-Massera

See the attached run down on LoRaWAN network architecture.  

763 Views 1 min

Custom APN setup requirements

Published January 25th, 2023 by Matthew Clark-Massera

Clients commonly have custom APNs for their SIM cards. Here is a list of requirements for using a custom APN with a DM device: Enable Mobile Terminated SMS: to get the APN settings onto the device, a configuration SMS is needed. This will get the device "on air". The #*,APN,name,username,password SMS is the one you need. Later, once the APN is prove

1346 Views 1 min

G62 LoRaWAN® Config App Download

Published January 31st, 2023 by Matthew Clark-Massera

https://www.oemserver.com/tools/G62LoRaWAN/ConfigTool/setup.exe

1042 Views 1 min

G62 LoRaWAN® Uplink Decoder

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. G62 LoRaWAN Uplink Decoder Port: 1 Hex/Base64: AA26F5EC16A108450A12CAC9330000171C23

966 Views 1 min

Guppy Bluetooth® Remaining Battery Capacity Estimate

Published January 27th, 2023 by Matthew Clark-Massera

The Guppy Bluetooth® will report battery voltage as part of its payload.  This can be used to make some rough estimates of the remaining battery capacity - based on knowledge of LiFeSO2 battery chemistry.  Voltage Range Capacity Estimate 3.20 – 3.5 V 40% + remaining 3.10 – 3.20 V 25 – 40 % remaining 3.00 – 3.10 V 10 – 25% remaining 2.80 – 3.00 V 0 –

763 Views 1 min

Oyster Edge - Disabling Wi-Fi and Cell Tower Lookups

Published February 1st, 2023 by Matthew Clark-Massera

The typical location accuracy of the Oyster Edge is: ~ 5m-80m for a GNSS location ~10m-100m for a WiFi location - depends on how many Access Points are in range ~250m - 1km for a Cell Tower Location - depends on how many cell towers are nearby This is a bit less accurate than a device with on-board GNSS like the Oyster3 or Yabby3 - however the Edge

800 Views 2 min

Single Sign on in Device Manager

Published March 5th, 2024 by Matthew Clark-Massera

The following steps outline how to configure OpenID Connect with Device Manager to enable Single Sign-On authentication with Microsoft Entra ID. In the Azure Portal, navigate to Microsoft Entra ID      Navigate to App Registrations   Create a new app registration     Give the application a Name and set the Supported Account Types to “Single Tenant”

13 Views 1 min

Guppy - Reporting Tamper

Published January 31st, 2023 by Matthew Clark-Massera

A popular use case for the Guppy is detecting movement and identifying tampering or unauthorized usage. This article provides some guidelines for Guppy setup to achieve this. The high level points are: Device configuration: disable the wake filter. How to pick up movement: using the "in trip" flag Why is there a delay? 1. Device Configuration The ke

703 Views 1 min

Connecting to Telematics Guru over Hiber Mission Control

Published January 27th, 2023 by Matthew Clark-Massera

Hiber provides the world’s first infrastructure-independent global LPWAN for high-density LPWAN sensor setups, as well as time-sensitive applications that require real-time monitoring in rural areas. Hiber provides an end to end solution for asset tracking, cattle tracking and bulk storage monitoring applications. This is achieved by combining the H

1007 Views 2 min

Changing the Update Rate - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configure t

783 Views 1 min

Oyster LoRaWAN® Config App

Published January 31st, 2023 by Matthew Clark-Massera

https://www.oemserver.com/tools/OysterLoRaWAN/ConfigTool/setup.exe Should you wish to revert all setting to the default values, use these steps: Hover over this area (shown with 1) of the tool to find the ... (3 dots) Click to get the context menu, and select "Reset desired to default"

959 Views 1 min

Encoding the Yabby 3 LoRaWAN® Downlink

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification here, and a downlink encoder below. Yabby 3 LoRaWAN Downlink Payload Port: 1 Hex: 00981e8a8a1f0201 Base64: AJgeioofAgE= {sequenceNumber: 0,ignoreV1: false,heartbeatFixHrMin: 0x80 + 24,tripEndTime10s: 300 / 10,inTripFixMinSec: 0x80 + 10,inTripFixAHMinSec: 0x80 + 10,fixOnStart: true,fixOnEnd: true,fixOnStart

1058 Views 1 min

LoRaWAN Integration - Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

Networks Currently Supported by TG The list below are the current networks that Digital Matter has integrated into Telematics Guru.  Helium Connecting to Telematics Guru over Helium (non-Edge) Setting up a Yabby Edge LoRaWAN Device via Helium The Things Network Forward LoRaWAN (non-Edge) device data to Telematics Guru via TTN (v3) Setting up a Yabby

1021 Views 1 min

Eagle - Wiring up a DM Temperature Sensor

Published January 27th, 2023 by Matthew Clark-Massera

This guide is to be read in conjunction with the DM Temperature Sensor Datasheet. Digital Matter manufacture and supply a Temperature/Humidity (Ambient) I2C Sensor, and an I2C Temperature Probe. Check the above data sheet for specifications. Ambient Sensor (Temperature and Humidity Sensor)  I2C Temperature Probe Connecting the Sensors Please note, W

788 Views 1 min

Setting up a Yabby Edge LoRaWAN device via ChirpStack

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - Configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Setup the API Credentials on OEM Navigate to the 'Manage' dropdown on OEM and click on 'AP

866 Views 1 min

SensorNode Payload Decoding Examples

Published January 31st, 2023 by Matthew Clark-Massera

This article gives some examples of how to decode data from the SensorNode LoRaWAN. Temperature Readings Consider this example data from an Actility LoRaWAN backend: POST //SaveData.ashx?LrnDevEui=70B3D57050000DC4&LrnFPort=41&LrnInfos=TWA_100006667.21976.AS-1-1637 HTTP/1.1 Content-Length: 630 Content-Type: application/json Accept: */* Host:

1321 Views 1 min

SensorNode LoRaWAN® - Wiring up a DM Temperature sensor

Published January 27th, 2023 by Matthew Clark-Massera

DM produces I2C temperature probes. These can be connected to the SensorNode to read temperature at regular intervals. DM temperature probes use the following wiring colours: Red = Positive - connect to 3.3V Brown = Clock - connect to SCL Orange = Data - connect to SDA Black = Ground - connect to GND New DM Temp Sensor: In 2018 we introduced a new t

799 Views 1 min

Bluetooth Scanning - [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge has a 5.2 Bluetooth® Low Energy (BLE) module. This enables a large number of flexible solutions to be implemented using the Oyster Edge + 3rd party BLE Tags or Sensors.  See Bluetooth Asset Tracking for an overview. This guide covers how to configure the device to scan periodically for BLE Tags and sensors. Setting the Bluetooth® Fir

964 Views 2 min

Digital Matter I2C Temperature Probe Pinout

Published January 31st, 2023 by Matthew Clark-Massera

Several of our devices have an I2C interface, for connecting sensors. For a list of currently supported sensors, see Supported Sensors and Inputs. Sensors need to be integrated into device firmware before they can be used - but this is typically not a difficult process. Speak to us if you have specific requirements.  We manufacture a 2m long tempera

979 Views 1 min

Falcon - Technical Drawing

Published January 27th, 2023 by Matthew Clark-Massera

Please find attached the technical drawings for the Falcon housing. Falcon ASM.PDF

704 Views 1 min

Eagle - Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. Versions below require BLE version 2.0 and newer for new features. Supports all 2.X. v2.20 Added support for a 3rd Task in parameters. Fixed issue with synced tasks running twice when device time gets updated. v2.19 Fixed GA Station (RS485) c

791 Views 1 min

Boat Tracking with Battery Powered Devices

Published January 27th, 2023 by Matthew Clark-Massera

All DM devices revolve around the concept of "trip". For battery powered devices, trip detection works in one of two modes: GPS Movement Based Trip Detection.If some small movement occurs, the device is woken up by accelerometer activity. It then periodically checks GPS for movement. If the device has moved more than the trip start threshold (250m d

975 Views 2 min

Alert Notifications through WebHooks

Published January 26th, 2023 by Matthew Clark-Massera

What are WebHooks? WebHooks are a way that one application can send a message to another.So when something happens in one app - it triggers a WebHook to send some data to another - and the other app can use this data and perform other actions if necessary. It is an example of a 'push' message as based on an event, Telematics Guru will push some data

1734 Views 4 min

Setting up Stationary Bluetooth® Gateways

Published January 27th, 2023 by Matthew Clark-Massera

Our range of Bluetooth® enabled gateway devices and tags allow for a variety of low-cost asset tracking solutions. See - Bluetooth Tracker | Bluetooth® GPS Asset Tracking Devices A key use-case is inventory and asset management across multiple sites.  Gateway devices are placed in warehouses, installed in delivery vehicles Bluetooth tags are placed

1408 Views 9 min

2G/3G Multi-APN setup in Admin Parameters

Published January 25th, 2023 by Matthew Clark-Massera

2G/3G Only Note that this feature is only applicable to 2G and 3G devices   Digital Matter Cellular Devices have a number of ways to allow you to work with APNs. While the Auto-APN feature can be thought of as a way to get up and running quickly (plug and play), Multi-APN is a way to fix your APN settings and work with multiple roaming networks. Aut

1305 Views 1 min

Connecting to Telematics Guru over Helium

Published January 27th, 2023 by Matthew Clark-Massera

The Helium Network is the largest, public LPWAN in the United States, and enables long range, low power, bi-directional communication for any LoRaWAN compatible device. The Helium Network is open and permissionless, and requires no up-front payments, contracts or commitments to use. Devices pay Helium Hotspot owners and other Helium Network Operator

1297 Views 2 min

Hawk Dimensions

Published January 26th, 2023 by Matthew Clark-Massera

Hawk PCB LiPo Housing 2D Housing

938 Views 1 min

Device Manager FAQ

Published December 15th, 2023 by Matthew Clark-Massera

What is Device Manager? Device Manager is the evolution of our Device Management platform OEM Server. It is your all-in-one solution for managing your devices! Featuring: Streamlined Device Management: Simplify device integration, updates, and configuration, saving time and resources. Effortless Over-The-Air Updates: Maximize device performance and

821 Views 1 min

Oyster Sigfox - Common Integration Pitfalls

Published January 27th, 2023 by Matthew Clark-Massera

Here is a list of common pitfalls encountered when integrating the Oyster Sigfox into a 3rd party system. Other message types are not handled. The Oyster mostly sends message type 0 (position data). However, it does periodically send Device Profiling Stats (message type 2). These other message types must be interpreted separately and specifically, o

576 Views 1 min

Create Device on Sigfox Backend

Published January 27th, 2023 by Matthew Clark-Massera

Once the Device Type is created (explained here), you can add individual devices. This is straight forward: Login to your https://backend.sigfox.com account. Make sure the Device Type is setup. Click on Device in the top menu. Click New. Choose a group, if applicable. Fill in the various fields: Identifier is the Sigfox ID shown on the Oyster label.

635 Views 1 min

Guppy Tilt - Small Changes from Vertical

Published January 31st, 2023 by Matthew Clark-Massera

The tilt reporting feature in the Guppy, as of firmware v1.9, is explained in the Guppy Configuration and Usage Guide. Here are some examples illustrating small changes from vertical/straight up. This could be useful for checking an electrical box is still mounted correctly on a pole. Straight up: Starting in the straight up, or vertical, position.

1110 Views 1 min

"Edge" vs 'Traditional' GPS Devices [Oyster Edge]

Published February 1st, 2023 by Matthew Clark-Massera

Here are the differences between our Edge and Non-Edge (Tradtional) Devices - "Edge" vs 'Traditional' GPS Devices : Digital Matter Support 

700 Views 1 min

Oyster Edge Release Notes

Published February 1st, 2023 by Matthew Clark-Massera

v1.15 Support for Universal Bluetooth Sensor Integration Fixed ELA RHT/T analog mapping not clearing INT16 analogs properly when lost v1.14 BLE Beaconing Bug Fix v1.13 Support for Bluetooth Beaconing v1.12 Memory Optimizations Connection timeout change Support for additional hardware revision v1.11 Added support for Sentrius BT610 tag (requires BLE

947 Views 1 min

Create a New Organisation

Published January 26th, 2023 by Matthew Clark-Massera

Partners and Organisations In Telematics Guru Organisations are used in Telematics Guru to separate different end clients. You can have many organisations under one company, where end users usually log into an organisation to view their assets. Organisations need to be set up and structured by the account with partner level permissions. Partner (You

1252 Views 1 min

Update nrf9160 Modem Firmware

Published January 25th, 2023 by Matthew Clark-Massera

It is possible to update the Nordic nrf9160 modem firmware over the air.  Things to consider: Modem firmware cannot be downgraded! Many networks approve specific modem firmware versions - not always the latest. Ensure you check which version is approved for use on your network before upgrading! Upgrade Process Ensure your main device firmware is set

1828 Views 1 min

Guppy LoRaWAN® Integration

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with a Guppy LoRaWAN device. The downlink messages are not required for a simple implementation without after-hours support.

1054 Views 1 min

Oyster Cellular - Getting Started

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster is a compact, rugged GPS tracking device that has been designed for tracking containers, trailers, skip bins, and other assets where super-long battery life is required without sacrificing the frequency of updates and performance. This getting started guide is only for the cellular version. The Oyster is also available with other low powe

990 Views 4 min

User Support Permissions + Access to Multiple Organisations

Published January 26th, 2023 by Matthew Clark-Massera

How does user asset and organisation access work? The TG Getting Started Guide covers the structure of organisations and user accounts. The hierarchy is,  Partner Account (the reseller/tracking company) Organisations (each customer - i.e. a brick laying company with 40 assets they are tracking) So when a reseller signs up a new customer, they create

1032 Views 3 min

Guppy Bluetooth® Range vs Battery Life

Published January 27th, 2023 by Matthew Clark-Massera

What is the maximum range of a Guppy Bluetooth? How long will it last on a set of batteries? These are both good questions, but are completely dependant on each other, as well as a host other factors.  The environment has a large effect on the maximum range of a Guppy. Obstructions between the receiver and the Guppy, as well as the material of said

820 Views 1 min

Critical Parameters - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

The Yabby3 is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features. For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimize the performance and battery l

758 Views 1 min

User Audit Log Report

Published August 21st, 2023 by Matthew Clark-Massera

The Partner User Audit Log Report displays a history of actions performed by Telematics Guru users.  This helps to Maintain security compliance Aid in troubleshooting (track changes to an alert setup)  Improve governance Provide evidence in legal proceedings if required Running the Report In order to view/run the report,  The Partner User Audit Log

838 Views 1 min

Battery Life Estimates - [Remora3]

Published January 31st, 2023 by Matthew Clark-Massera

The Remora3 boasts 'Deploy-once' battery life with up to 10+ years on only 2 x D Cell user-replaceable batteries. Battery life is dependent on a host of features, yet this article will help you make predictions. Critical Settings for super-long battery life In order to maximize battery life, some key parameters should be applied for maximum battery

1327 Views 1 min

Decoding the Guppy LoRaWAN® Payload

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full payload specification and example decoder here. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is done with F12 in your browser. Note that the "xyz" elements of the output are derived from the inclinationDeg and

785 Views 1 min

Example Payload

Published January 25th, 2023 by Matthew Clark-Massera

{ "SerNo": 173340, //Serial Number of Device "IMEI": "35275309167XXXX", //IMEI of device "ICCID": "8961018500229963XXXX", //ICCID of SIM card "ProdId": 75, //Product ID of DM device "FW": "75.2.2.2", "Records": [ { "SeqNo": 31070, //Unique Sequence number "Reason": 11, //Log reason - See log reasons.pdf "DateUTC": "2019-09-20 00:44:18", //Date of Re

1506 Views 1 min

TG App - Managing Trips and Logbooking

Published January 26th, 2023 by Matthew Clark-Massera

The Telematics Guru app allows for a convenient way for business and drivers to keep electronic log books. A user can be set up so that in the app, they will be able to see a list of their trips. "Their" trips are any trips where they were the driver. Using the app is quite simple and self explanatory (or so we hope!) - along with the setup. However

1087 Views 1 min

Setting up a Yabby Edge LoRaWAN Device via LoRIot

Published January 31st, 2023 by Matthew Clark-Massera

1. Setup your Yabby Edge LoRaWAN devices using the LoRaWAN Provisioning Tool The LoRaWAN provisioning tool can be downloaded here.Please see Yabby Edge LoRaWAN - configuration and Usage. Note: It is important to configure the Region and Scanning parameters. 2. Enable Uplink/Downlink data There are two principle objectives: Allow Loriot to send data

879 Views 1 min

Driver Fatigue Monitoring

Published January 26th, 2023 by Matthew Clark-Massera

Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G150-Global All Versions G70-2G and G70-4G All Versions Hard-wired devices have the capability to buzz and/or set a digital output after a period of time in trip. Overview When a trip starts, the warning and alert countdowns begin.  These countdowns will cont

1055 Views 2 min

Speed Monitoring

Published January 26th, 2023 by Matthew Clark-Massera

Applies To Device Firmware Versions Dart3 2G and Dart3 4G All FW versions G70 2G and G70 4G All FW versions Additional logging options available in 1.14+ G120 2G and G120 4G All FW versions G150-Global All FW versions Remora3 4G 1.6+ see speed monitoring on the Remora3 for details on configuration for this device The Dart3, G70, G120, G150 and Remor

1337 Views 2 min

Live View - Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Introduction The Live View The Live View in Telematics Guru can be useful to see an instant representation of where your assets are and in what state they are currently in. Live View Refresh Rate The live view refreshes every 15 seconds and to reduce server load, browsers that have been idle for 4.5 minutes will suspend these automatic updates. You

1624 Views 3 min

SDI-12 samples

Published January 27th, 2023 by Matthew Clark-Massera

One probe: {"SeqNo": 47858,"Reason": 22,"DateUTC": "2020-03-12 03:49:22","Fields": [  {"DevAddr": 48,"DevId": "13CAMPBELLCLIM50501VUE-500001123","FType": 4}, {"MType": 0,"Ms": [0,0,0,30,207900,30,22800,610,101390],"FType": 5}]} Two Probes https://support.digitalmatter.com/a/tickets/7146 SDI12Sensordata. DeviceAddress: 0, DeviceId: 13EP100GL-08 01181

825 Views 1 min

LiPo battery storage [G120]

Published January 31st, 2023 by Matthew Clark-Massera

The G120 comes fitted with a 1100mAh, Lithium Polymer (LiPo) internal back up battery. This allows for External Power Removed Alerts if the device is unplugged, and for the device to track for some time after being unplugged LiPo batteries are commonly used as they are light weight and compact.  Over time and use, batteries degrade, such that their

679 Views 1 min

Issues with Firmware Updates

Published January 25th, 2023 by Matthew Clark-Massera

Sometimes a device will appear as if it is 'stuck' in a FW update. However this is rarely the case. OEM will have an indication that a FW update is due like so: In most cases once a device connects in, it will download and apply the update, and then this column is cleared.  The process by which FW updates are applied is: FW update is actioned in OEM

782 Views 1 min

Oyster Edge Cellular - Location Scanning Parameters

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge Cellular determines its location differently to traditional GPS devices. In order to get a position, the following occurs: The device scans for GNSS and Wi-Fi signals. This is satellite data (time delay and sat number) - along with nearby Wi-Fi access points        This article covers the settings for these scans. This data is sent t

728 Views 5 min

Critical Parameters - Oyster Edge

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge is a highly configurable device. Many parameter options are available so that setup can be tailored to suit specific use cases, or enable features.  For many use cases, the defaults are a great starting point, but there are a few parameters which users should pay attention to and configure in order to optimise the performance and bat

944 Views 1 min

Battery Level Status Report (TG)

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru offers Battery Level Status Reports, which can be scheduled to give an overview of devices with low batteries - to help manage battery changes in a timely and convenient fashion.  There are two reports available. Both operate in a similar fashion - they simply apply to different groups of assets.  Partner Battery Level Status Report

1047 Views 1 min

Simulating the Yabby 3 LoRaWAN® Uplink

Published January 31st, 2023 by Matthew Clark-Massera

This tool allows you to construct synthetic uplink payloads to use for integration testing. If you're looking for a way to decode uplinks from a real device, try the uplink decoder here. You can find the full payload specification here. Yabby 3 LoRaWAN Uplink Encoder Port: 1 Hex: 000e270700fd4314410fb4 Base64: AA4nBwD9QxRBD7Q= {latitude: 12.0 / 1e-7

879 Views 1 min

Digital Matter SMS App

Published January 25th, 2023 by Matthew Clark-Massera

The Digital Matter SMS App allows you to send the following SMS commands to multiple units. It aims to make it more convenient for resellers to send SMS commands to their devices. To use the SMS app you will need an Clickatell API account with credits. To create an account follow this link. The app is for Windows only. Download the exe attached to t

1369 Views 1 min

Why are digital input changes not showing on the server straight away?

Published January 27th, 2023 by Matthew Clark-Massera

Currently for all devices, a change on a physical digital input will create a log entry on the device, but it will not be uploaded until its next scheduled upload (either the start of a trip, or a heartbeat).  To make the device upload on the change of a digital input, add the specific input to the system parameters page (if it hasn't been already),

792 Views 1 min

Troubleshooting - Devices using excessive Data

Published January 25th, 2023 by Matthew Clark-Massera

How much data do DM devices use? This is dependant on settings, and how often the device will move if we are set up for movement-based tracking, but we have the following rules of thumb: Battery powered devices - typically 1-3MB per month Hard-wired vehicle trackers - typically 3-8MB per month.  Excessive data usage and troubleshooting Sometimes, we

792 Views 1 min

Upgrading the Sigfox Config App

Published January 27th, 2023 by Matthew Clark-Massera

The latest version of the Config App will automatically check for updates each time you start it, so long as you are connected to the internet. If you had previously installed an older version of the application, you may see a message like this when installing the new version for the first time: In this case, you must first uninstall the old version

798 Views 1 min

WNK8010 Pressure Sensor

Published January 31st, 2023 by Matthew Clark-Massera

The WNK8010-TT pressure sensor has been integrated for use with the Falcon. Specifically this sensor is integrated but others of this family should work as their I2C protocol is the same.  To configure the Falcon to record readings from this sensor - the following parameter tab must be set up. This tells us that the pressure value will be written to

902 Views 1 min

G62 LoRaWAN® Digital Output Functionality

Published January 31st, 2023 by Matthew Clark-Massera

The green wire on the G62 LoRaWAN harness is a digital output, of a switched to ground type. The output has 2 states: Disabled - The output is of high impedance (no connection) Enabled - The output is connected to ground (black wire on the harness) A common use would be to control a relay, which could in turn be used to control a higher power (or is

753 Views 1 min

Digital Matter LoRaWAN® stack join schedule

Published January 27th, 2023 by Matthew Clark-Massera

Digital Matter devices, based on LoRaWAN™ technology, will attempt to join a LoRaWAN network. The join is attempted when they are set to Over The Air Activation (OTAA), which is the default setup. The join requires an exchange of messages, initiated by the device, to the network, to do a key exchange and establish the keys for the subsequent communi

732 Views 1 min

Tamper Detection

Published February 2nd, 2023 by Matthew Clark-Massera

The Remora 3G & Remora2 can be fitted with an HES Magnetic Tamper Detection board. This allows the device to wirelessly detect that it has been detached from the asset. The HES board works with a magnet that should be firmly glued to the asset. The Remora is fitted over the magnet, aligned with the circular recess in the housing. The HES board d

1364 Views 1 min

Movement Detection with No GPS Locations [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

One application of interest for battery powered devices are door open/close alerts. To track things like unauthorised access to a room, building or container (perhaps with precious cargo inside). In such applications, where there is no available power source, we require a battery powered device like the Yabby3. Accelerometer Activity on the Yabby3-

684 Views 1 min

Schedule the Devices Not Connecting Report

Published January 26th, 2023 by Matthew Clark-Massera

The Devices Not Connecting Report serves as a useful device 'Health Check', and can identify device issues quickly. The report can be scheduled to run, and only send an email if there are devices not connecting.  To do so, follow the steps below: Go to Reports -> Scheduled Reports Click New Select the Devices Not Connecting Report Select the Part

990 Views 1 min

Oyster Cellular Firmware Release Note

Published February 1st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.10 Added GPS satellite count and signal strength filter for higher position certainty Made the Wake Filter for Jostle Based Trips and Recovery Mode configurable Added new GPS and upload timeout options for Recovery Mode v1.9 Reduced inrush

657 Views 1 min

Oyster Edge - Sealing the Device

Published February 1st, 2023 by Matthew Clark-Massera

The Oyster Edge has an IP68 and IK07 rated housing. The device must be sealed carefully to achieve the IP68 rating. Ensure that the clear silicon seal is in good condition, is lying flat, and is not fouled by any plastic debris or other material. Close the housing, and gently squeeze it shut. Foam on the lid will compress against the batteries, hold

660 Views 1 min

LiPo battery storage [G70]

Published January 27th, 2023 by Matthew Clark-Massera

The G70 comes fitted with a 1100mAh, Lithium Polymer (LiPo) internal back up battery. This allows for External Power Removed Alerts if the device is unplugged, and for the device to track for some time after being unplugged LiPo batteries are commonly used as they are light weight and compact.  Over time and use, batteries degrade, such that their o

635 Views 1 min

Accident Detection and Reconstruction + Accident Data Exports

Published January 25th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Bolt2-4G  All Versions Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G 2 thresholds available in 2.19/3.19 and above G70-2G and G70-4G All Versions Important Warning Although the system is developed using verification from field data, national crash tests and data published in research, detecting accidents

2184 Views 5 min

Hard-Wired Devices - Alert on unauthorized (keyless) movement

Published January 27th, 2023 by Matthew Clark-Massera

To prevent theft, users are usually after Alerts when their vehicle leaves their premises - this is done by alerting when the vehicle is  Outside a Geofence Ignition is on/high - Key turned to ignition. Movement is detected This is usually works for for big vehicles such as cars.  However, for small vehicles like motorbikes and scooters that can eas

866 Views 1 min

Decode Cellular Uplink Payload using your Browser

Published January 25th, 2023 by Matthew Clark-Massera

Paste a message payload into the message box below. The payload should include the sync chars and message header. You can obtain the full payload specification by contacting support. This decoder is written in Java Script and may be freely used as example code. To inspect the code, open this link and inspect the Java Script source. Usually this is d

1457 Views 1 min

Mounting and Installation [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge can be mounted onto an asset to be tracked using screws, bolts, cable ties, magnets, or industrial adhesives.  Additionally the multiple housing options (standard, collar and snap-together) offer many mounting alternatives.  When choosing a mounting point, you have two competing goals To minimise the chances of the device being accide

609 Views 1 min

Tracking Modes - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge can be configured to operate in one of two modes 1. Movement (Accelerometer) Based - Default In this mode, the device starts/ends trips based on accelerometer movement.  Accelerometer wakes the unit By default, a wake filter is applied. The filter only starts a trip when it has seen 1 second’s worth of above-threshold movement in a 4

784 Views 1 min

Setup devices on The Things Network (v3)

Published January 27th, 2023 by Matthew Clark-Massera

The Things Network is a global, community driven LoRaWAN network, that is free to use and has a great web interface. It is ideal for trialing our LoRaWAN devices, using either your own gateways, or community gateways in your area. Every gateway connected to TTN routes traffic from both your own devices and public devices, so the network coverage can

1748 Views 4 min

Wired Sensing Mode

Published January 27th, 2023 by Matthew Clark-Massera

This mode draws a lot more power than other modes and is not recommended for battery powered applications. It should only be used when the device is hard wired.  This feature is currently available on the following products: Eagle: FW 2.10/3.10 and higher. Falcon: Hardware revisions 74.3 and 74.4 - Firmware 2.17/3.17 and above.  Some applications re

723 Views 1 min

Stationary Applications Requiring No Location [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

In certain stationary use cases, like tip detection, location updates may not be required. Clients can save money on lookup charges by configuring the settings below. Do note that currently there is no elegant way to achieve this, however this can be achieved with a few simple steps (a workaround). 1. Set System Parameters > Geolocation (Adv.) &g

646 Views 1 min

Changing the Update Rate - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge has different configurable tracking modes to best fit a variety of applications. Additionally, if an asset is stolen, the unit can be put into Recovery Mode, where the unit will live-track with an increased update rate for a configured time period, to aid in asset recovery.  The below recordings show how to quickly and easily configur

833 Views 1 min

Monitoring Door Open/Close

Published January 27th, 2023 by Matthew Clark-Massera

Often the 'status' of a door, window, gate or other needs to be remotely monitored. This is to track things like unauthorised access to a room, building or container (perhaps with precious cargo inside). Our devices have the ability to do this via multiple methods: Connecting a reed switch to one of the digital inputs (most reliable, recommended met

2469 Views 7 min

Yabby LoRaWAN® - LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

In the release build of the Yabby LoRaWAN, the LED is operational from reset until the first sleep. Thereafter, it is disabled for power saving reasons. After reset the following will be observed: A single 1 second flash on reset. An additional 10 seconds of the LED on, if a brownout is suspected. This happens if the total battery voltage is sampled

702 Views 1 min

G100 Battery MSDS

Published January 31st, 2023 by Matthew Clark-Massera

See attached LP603449-PCM-NTC-LD MSDS - G100.pdf

668 Views 1 min

Oyster3 - FAQ

Published January 31st, 2023 by Matthew Clark-Massera

How long will the batteries last on my Oyster3-Cellular (LTE-M/NB-IoT)? Short answer: Up to 10 years at 1 daily update. Around 3.5 - 7 years generally with other configurations and applications.         Long (more accurate) answer: It depends on many things, see  here  for details along with a battery life calculator.      How do I change the update

1169 Views 2 min

DC-DC Step Down Converters

Published January 27th, 2023 by Matthew Clark-Massera

Occasionally we want to install a device or peripheral in an asset - and the only available voltage source is higher than the maximum input voltage of our device.  Input Voltage Range Devices 5-16V Eagle, Falcon 8-36V Dart2, G62, G62 LoRa 8-45V G120 We can use a DC-DC converter to drop the voltage down to a suitable level. All DC-DC converters will

780 Views 1 min

Generating Yabby Edge LoRaWAN® Downlinks

Published January 31st, 2023 by Matthew Clark-Massera

You can find the full downlink specification here .

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Eagle Bluetooth Firmware Release Notes

Published January 27th, 2023 by Matthew Clark-Massera

v2.3 - Fixed issue with large tag lists not showing all tags - Fixed ELA ID appearing as an ELA MOV tag type v2.2 - Integrated ELA Frames: ID, ANG, MOV MAG, T & RHT. - Individual tag update logs can now be enabled. These logs are triggered when certain tag data changes. (only for ELA tags MOV & MAG) v2.1 - Fixed issue where tag expiry time w

647 Views 1 min

Teltonika Device Setup

Published January 27th, 2023 by Matthew Clark-Massera

Telematics Guru supports reading data from Teltonika Devices Codes 8, 8E and 16 are supported, check with Teltonika which code your specific device uses Not all device types are tested. Test thoroughly before committing to a large deployment. The below device types have been reported working by our partners: FM1120 FMC130 FMC125 FMB920 Not all data

1939 Views 2 min

Decoding the Oyster Sigfox Payload: Examples

Published January 27th, 2023 by Matthew Clark-Massera

Click this link to check out the Oyster Sigfox on the Digital Matter Website . We will expand this article with more examples in time. Please refer to this article for the message specifications. These are just examples. Decode a GPS Data Record (Type 0) Here is an example payload, as sent from the Sigfox backend to your server. It fills the 12 byte

763 Views 2 min

Eagle - FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How many I2C temperature (or other) probes can I connect to the Eagle? The Eagle has an I2C interface, which is used to interface to sensors. The I2C interface is a 'shared bus' protocol. So you can hook up many sensors at once. However the way we can read from multiple sensors is that each has a unique address. Addresses are in the range 0-127 (0x0

726 Views 3 min

Dart Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates Dart Application Firmware - this applies to the original Dart, and not Dart2. v1.21 Added an async message request for uploading accident data. v1.20 Added onboard odometer/run hours v1.19 Obtain and save cell tower information in debug logs w

733 Views 1 min

Oyster LoRaWAN® - LED Behaviour

Published January 31st, 2023 by Matthew Clark-Massera

In the release build of the Oyster LoRaWAN, the LED is operational from reset until the first sleep. Thereafter, it is disabled for power saving reasons. After reset the following will be observed: A single 1 second flash on reset. An additional 10 seconds of the LED on if a brownout is detected. After which the device will sleep for 3 hours before

941 Views 1 min

SensorData LoRaWAN® Payload Examples

Published January 31st, 2023 by Matthew Clark-Massera

This article works through some example payloads sent by the SensorData LoRaWAN. Example 1: Soil Moisture and Temperature Port: 128. Payload: 05786477654682155A595E6061 This decodes to: 128 - Data field ID (SDI-12 Measurement 1) 05 - Soil Moisture, 5 data points 78 (120) = 55% 64 (100) = 45% 77 (119) = 54.5% 65 (101) = 45.5% 46 (70) = 30% 82 (130) -

1222 Views 1 min

Connect 1-Wire Keypad to a Wired Device

Published April 18th, 2023 by Matthew Clark-Massera

  Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G All Versions G70-2G and G70-4G All Versions 1-wire iButton keypads can be connected to a DM device. This provides an option for where a keypad is required instead of a swipe fob/access card. Some organisations prefer this as cards/fobs do not need to be dist

1068 Views 1 min

Set up SMS Alerts

Published January 26th, 2023 by Matthew Clark-Massera

Alerts can be sent via TG to a user's mobile number. Please contact your Digital Matter representative for pricing information.  To set up for SMS alerts:  Go to Admin -> Organisations Edit the organisation you wish to set up SMS for, and set the SMS provider: TG - Default SMS (Clickatell)  TG - Default SMS (SA only) for South African users. (Cli

949 Views 1 min

Test/Provisioning Equipment for Partners

Published January 27th, 2023 by Matthew Clark-Massera

It is handy for partners to have a few tools available to assist with provisioning and debugging devices. They are detailed below.  Bench Top Power Supply Extremely useful for powering on our powered devices, setting their ignition on etc.  0-24V is more than enough range. (Our powered devices will work fine on 8V) It can be handy to have a model wh

1079 Views 1 min

Packet Size on LoRa Networks - Structure of Network Pricing

Published January 27th, 2023 by Matthew Clark-Massera

There are several ways network providers could calculate packet size from a device causing differences in pricing structure. Depending on the pay structure, some networks might round to the nearest whole number It’s also possible to charge for the entire on-air packet, which is a suggestive 24 bytes long Packets starts with a preamble and hardware l

721 Views 1 min

SIM Cards and Data Usage [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

741 Views 5 min

Initial Provisioning - [Dart3]

Published January 25th, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Dart3 online for the first time. Once you have some experience with the device, this process may change slightly. e.g you may wish to queue firmware and parameter updates before inserting a SIM and doing the install in a vehicle - so that the device picks up new settings once it gets online. I

973 Views 3 min

Input Monitor

Published January 26th, 2023 by Matthew Clark-Massera

Applies to: Device Firmware Version Dart3-2G and Dart3-4G All Versions G120-2G and G120-4G 2.2+ G70-2G and G70-4G All Versions The input monitor allows a digital output to be set, or a buzzer to be sounded, based on the state of device digital inputs, and a speed threshold.  Examples of the use of this feature might be: Sound a buzzer when a digital

1289 Views 3 min

SensorNode Configuration App

Published January 27th, 2023 by Matthew Clark-Massera

Download the SensorNode config app here: https://www.oemserver.com/tools/SensorNodeLoRaWAN/ConfigTool/setup.exe

840 Views 1 min

Bolt2 - Can it interfere with the OBDII interface?

Published January 25th, 2023 by Matthew Clark-Massera

Some vehicle manufacturers may blame a peripheral device connected to the OBDII port (like the Bolt2) should any problem occur with the vehicles on-board computer.  The chance of the Bolt2 being responsible is remote . The Bolt and Bolt2 only draw power from the OBDII port. What this means is that even though there is the 16 pin OBDII connector, onl

859 Views 1 min

Yabby Edge - Default I/O Mappings

Published February 2nd, 2023 by Matthew Clark-Massera

Here are the Default I/O Mappings for Digital Matter's Yabby Edge tracker. You can change some of these mappings on OEM server - we do not recommend changing these unless you know what you are doing.These mapping can be very handy to identify and debug issues.  For example, if the device is connecting to the server/platform intermittently, this mayb

631 Views 1 min

Sealing the Device [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

The Yabby Edge has an IP68 and IK06 rated housing. The device must be sealed carefully to achieve the IP68 rating. It is difficult to provide an exact torque figure with which to tighten screws. This is because upon first sealing the device, the screws cut threads into the nylon glass housing. So on the first assembly, the screws may be quite stiff.

558 Views 1 min

Yabby GPS FAQ

Published January 31st, 2023 by Matthew Clark-Massera

How long will the batteries last? Short answer: Up to 3 years at 1 daily update. Around 6-18 months generally with other configurations and applications. Long (more accurate) answer: It depends on many things, see here for details along with a battery life calculator. The Yabby GPS is similar in design to our other devices, the Remora2 and Oyster2,

797 Views 2 min

RS232 Passthrough Mode

Published January 31st, 2023 by Matthew Clark-Massera

The G120 & G150 are capable of acting as an intermediate between a server and an RS232 serial-connected device, passing along data received via an async message from the server, and logging data that is received via RS232 from the third-party device. This flexible feature is best utilised with a custom-built server that can interpret the data fr

1302 Views 2 min

Screw Sizes and Recommended Torque

Published January 27th, 2023 by Matthew Clark-Massera

The table below details the recommended screw sizes and torque for Digital Matter device housings. Guides on how to properly seal devices can be found under the specific device's getting started guide. Device Screw Size Recommended Torque Eagle 3.5mm x 12mm 0.7 Nm Falcon 3.5mm x 12mm 0.7 Nm G62 3.5mm x 20mm 0.7 Nm Oyster/Oyster 2/Oyster 3 3.5mm x 12

1097 Views 1 min

Yabby 3 LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v1.1 First release

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G62 FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How do I install the device? See Wired Device Installation Guide     Do I need to install in-line fuses? No, the device has internal protections including a self-resetting thermal fuse. The G62 is load-dump and short circuit protected and tested - so that it can withstand the harsh electrical environments of vehicle installations.      Does the G62

763 Views 1 min

4G Network - Device Behaviour Effects on Verizon

Published January 25th, 2023 by Matthew Clark-Massera

In order for devices to be certified, some networks require that devices conform to specifications that restrict the devices' upload behaviour. This article outlines the restrictions that are enforced by the device if using certain networks.  Verizon (USA) To use the Verizon network, the device must have the "4G Network" admin parameter tab, with th

1015 Views 1 min

White Label the Installer Page

Published January 25th, 2023 by Matthew Clark-Massera

By adjusting the query string parameter in the URL, partners can remove branding from the OEM Installer page,  Standard URL - oemserver.com/installer Example -  https://www.oemserver.com/installer?Name=WhiteLabel By adding ?Name=<partnername> the page name will be changed and all branding is removed. This can be used to allow end users to cond

981 Views 1 min

Initial Provisioning [Yabby Edge]

Published February 2nd, 2023 by Matthew Clark-Massera

This guide is intended to assist new users in getting an Yabby Edge online for the first time. Once you have some experience with the device, this process may change slightly. e.g you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets online. In the Box You wi

899 Views 3 min

Proof of Service - Renting Assets

Published January 27th, 2023 by Matthew Clark-Massera

If you have a device attached to a hired Asset/Vehicle/etc and need to supply usage statistics such as distance/run hours for a specific period there are a few methods that you can implement to save, categorise and export the information. This article covers a few ways to get key information and reports from TG for 'proof of service' such as: Time v

954 Views 2 min

Asset Bulk Update

Published January 26th, 2023 by Matthew Clark-Massera

There are multiple configuration options for assets.  Often when setting up system features, a similar configuration needs to be set for each asset, or even 1 single change may need to be made to all assets. Asset Bulk Update makes this management easily.  To make asset updates in bulk, go to Assets -> Manage Assets.  The Bulk Update button will

995 Views 1 min

Alert on Live View/Signal Duress - Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

Telematics Guru allows you to set up events marked to signal duress which allows the live screen to play a sound and notify users of a duress condition. This is typically used for Duress Buttons, but any alert can have the duress condition set up. With this in place, a user on the live page would receive a notification on this page. i.e. if we wish,

818 Views 1 min

The Asset Analogue Report

Published January 26th, 2023 by Matthew Clark-Massera

Our devices make use of Analogues to store various values. All devices use the following 4 analogues: Analogue 1 - Battery Voltage (internal back up battery for hard-wired devices, or the primary cells for battery powered devices) Analogue 2 - External Voltage (hard wired units) Analogue 3 - Internal Temp Analogue 4 - Cellular Signal CSQ (Strength)

744 Views 1 min

Asset State Configuration

Published January 26th, 2023 by Matthew Clark-Massera

Asset State Configurations can be used to have assets change colours in the Live View and Trip History view according to different digital input combinations or "states". State changes will also be recorded in the asset timeline/event log, and the Asset State - Detail and Asset State - Summary reports.  Simple example with PTO mapped below. For exam

1016 Views 1 min

Edit Asset Details from the App

Published November 24th, 2023 by Matthew Clark-Massera

Asset details can be edited via the mobile app.  Your browser does not support HTML5 video.  

219 Views 1 min

Exporting Telematics Guru Data

Published January 26th, 2023 by Matthew Clark-Massera

Some users may wish to make use of device data stored in Telematics Guru in other systems. Telematics Guru offers some limited data export functionality. If data is required in another system on a regular basis, these options should be used instead: Multi-Connector: Send the data to TG + another platform simultaneously. Alert Notifications through W

790 Views 1 min

Destination Dispatching

Published January 27th, 2023 by Matthew Clark-Massera

Destination Dispatching allows managers to quickly dispatch drivers to an address. For example, if you manage a fleet of ambulances or security vehicles, the "manager" is able to choose and dispatch a driver that has logged on for duty, and is nearest to the requested address. Introduction Video: Overview Brochure Download Here TG Live Required User

1120 Views 4 min

Setting up a User Account

Published January 26th, 2023 by Matthew Clark-Massera

When you create a user in Telematics Guru, that user account is created in the Organisation that you are currently logged in to. For example, if you're a partner of Organisation A, with B, C and D as subsidiaries, you'll need to go to Account >> Switch Organisation >> Select Organisation B >> Admin >> Users, to add a user int

919 Views 1 min

Duration Condition for Alerts

Published January 26th, 2023 by Matthew Clark-Massera

DM has released a "Duration" condition for alerts. Below is an example of an alert set up to monitor if a door is open for over 10 minutes. A reed switch is connected to the digital input on the device for monitoring. There are some caveats to this alert, as Alerts are driven by the device Telemetry, and when a new record comes in, it is processed t

825 Views 1 min

Connecting a SensorNode Bluetooth® to an Eagle, G120, G150 or Remora2

Published January 27th, 2023 by Matthew Clark-Massera

This guide covers how to configure the Eagle, G120, G150 or Remora2 so that it can read input data transmitted by the SensorNode Bluetooth. digitalmatter.com Read more about this on our site! Getting Set Up Articles to review Getting Started - SensorNode Bluetooth (covers wiring sensors)  Updating Device firmware Updating Bluetooth Firmware  Set up

1090 Views 4 min

Guppy LoRaWAN® Firmware Release Notes

Published January 31st, 2023 by Matthew Clark-Massera

v2.3 - Added 1.0.2rB version of region US915 - Changes to test mode for LCTT compatibility - Fixed empty uplink on port 8 at startup - Added AS923-2/3 from final RP002-1.0.1 - Updated serial port commands for volume production - Fixed spurious reset indications in ABP 1.0 FCnt reset support, which could cause loss of downlink connectivity until the

832 Views 1 min

Route Deviation

Published January 27th, 2023 by Matthew Clark-Massera

Route deviation allows you to determine whether an asset has followed a predetermined route. In TG, you can define a route on the map, which is converted to a Geo-fence that covers the area of the route. Creating a Geo-Fence Around a Route You will need to have the Geo-fence Manage permission to access this functionality. In order to create a Geo-fe

1343 Views 1 min

Remora2 - Product Change Notifications

Published February 2nd, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

602 Views 1 min

SensorData/SensorNode Overview of Operation

Published January 27th, 2023 by Matthew Clark-Massera

Due to the low power/low data bandwidth nature of the device, the timing of samples is grouped into 'schedules'. Each schedule can have up to 4 items, for example; Battery voltage, SDI12 reading or GPS Position (see integration documentation for full list). These are all sampled together at the period defined in the schedules parameters, after which

695 Views 1 min

Oyster 3 LoRaWAN® Integration

Published February 2nd, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink message requirements for working with an Oyster 3 LoRaWAN device. The downlink messages are not required for a simple implementation. Oyster 3 LoRaWAN Integration 1.3.pdf

1535 Views 1 min

How long will my back-up battery last? - [G70]

Published January 27th, 2023 by Matthew Clark-Massera

The G70 has a 1100mAh internal back-up battery. This allows for external power removed alerts to be sent immediately if the unit is unplugged or dislodged, and tracking to continue for some time.  When stationary, the device turns on the GPS periodically to get updated satellite information, speeding up subsequent fix acquisition. It will also heart

910 Views 1 min

Default Tracking Parameters - [Yabby3]

Published January 31st, 2023 by Matthew Clark-Massera

By default, the Yabby3 is setup for GPS-based movement tracking. The following default settings apply: Update Rate: Out of Trip (stationary): 12 hour heartbeats. This is a GPS point and an upload every 12 hours. In Trip (on the move): Upload on trip start. GPS points every 2 minutes Upload every 30 minutes End a trip after 5 minutes of no movement (

979 Views 1 min

Dart3-2G Firmware Release Notes

Published January 26th, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates v1.11 Appropriate modem response to denied registration v1.10 Bugfix for runtime incrementation v1.9 Improved run hour incrementation v1.8 Allow digital inputs to be configured as active low Ensure that pulse counters are mapped to the correct

821 Views 1 min

G120 -Getting Started

Published January 31st, 2023 by Matthew Clark-Massera

The G120 is a compact 2G or 4G Cat-M1/Nb-IoT GPS tracking device with a variety of inputs and outputs to cater for the most demanding applications.  With the internal GPS and cellular antennas installation is a breeze. The internal backup battery provides alerts and tracking operations even when external power (8-45V) is removed. The G120 is equippe

2648 Views 4 min

SIM Cards and Data Usage - [Yabby Edge Cellular]

Published February 2nd, 2023 by Matthew Clark-Massera

Disclaimer This article is intended to assist partners in selecting between LTE-M/NB-IoT, determining costings, and choosing SIM providers. Advice is general and partners should conduct their own testing and make an informed decision. It should be noted that Digital Matter supply devices globally, but have offices based in the US, South Africa and A

662 Views 5 min

Hawk - Digital Outputs behaviour across resets

Published January 27th, 2023 by Matthew Clark-Massera

The IO cards have various outputs.  Switched Ground 3V3 output VBoost Output (can be configured to 5V or 12V) For specific IO mappings on each Card, please see this article. Generally, the 3V3 output is used to power I²C sensors when taking a reading. And the VBoost for higher-powered sensors like SDI-12 or 0-5V Analogue sensors.  The switched groun

785 Views 1 min

[HAWK] - Configure SDI-12 Readings

Published January 27th, 2023 by Matthew Clark-Massera

The SDI-12 interface is a low data rate protocol designed for agricultural and scientific sensors ( SDI-12 Website ). A soil moisture probe will often have multiple sensors along its length. Each sensor can have an address between 0 and 9 (inclusive), and allows for up to 10 different 'measurements'. Each of these measurements can actually return a

1547 Views 2 min

Connecting the MLX90640 Infrared Camera

Published January 31st, 2023 by Matthew Clark-Massera

The MLX9060 I2C infrared camera can be directly connected to the Eagle I2C port as shown below: However, for proper low noise performance, a 100 nF and a 10 uF decoupling capacitor are required. They should be as close to the sensor pins as possible. If you don't want to create a PCB breakout board for this purpose, it is possible to carefully solde

1086 Views 1 min

Hawk - SDI-12 Probe + MLX90614 Temp Sensor Application Example

Published January 27th, 2023 by Matthew Clark-Massera

This article details the wiring and parameter setup for connecting an Enviropro SDI-12 probe and MLX90614 IR Temperature sensor to the Hawk. In this example: a temperature reading is logged every 5 min from the MLX90614 an SDI-12 reading is logged every 60 min batches of readings are uploaded every 60 min together Further information: Be sure to als

1282 Views 1 min

Improve corner tracking on hard-wired devices

Published January 27th, 2023 by Matthew Clark-Massera

While in a trip, our powered devices will log according to the following set of default parameters: This means a log will occur if: 1-minute passes (log at least every 60 sec) The asset travels over 500m The device experiences a 10-degree heading change over the course of 150 metres. The heading change log means that the trips plotted by the device

767 Views 1 min

Hawk Installation - Testing Sensor Readings

Published January 26th, 2023 by Matthew Clark-Massera

Once the Hawk is installed in the field - we generally want to record and upload all sensor measurements - to check that our sensors are installed correctly and we have the right parameters applied. There are a few ways to achieve an 'on-demand' reading.  1. Device Startup Behaviour On startup, the Hawk will run all tasks.  If the task log multiplie

890 Views 2 min

Hawk - Under Voltage Lockout

Published January 26th, 2023 by Matthew Clark-Massera

What is UVLO When power to the device is insufficient to power the device correctly, (i.e. the battery goes flat), the device will enter an Under Voltage Lock Out (UVLO) state to prevent reboot loops, and damage to any components.  The UVLO behaviour has been designed to cater for different power setups e.g.  Battery + Solar Panel Battery + stable m

661 Views 1 min

Hawk - Connecting GA Weather Station

Published January 27th, 2023 by Matthew Clark-Massera

Related Articles Please ensure to also read the below for full details on configuring Tasks for the Hawk Hawk Operation - Task Schedules   3rd Party Sensor The GA Weather Station is a 3rd Party sensor - the advice given below is general. Specific guidance on installation and usage should be obtained directly from the manufacturer. The instructions b

1121 Views 1 min

Hawk - Control Output from Server

Published January 27th, 2023 by Matthew Clark-Massera

The Hawk has various digital outputs available, based upon which plug in I/O card is used. Switched Ground 3V3 output VBoost Output (can be configured to 5V or 12V) See Hawk Baseboard + Plug in Cards - Wiring+Pin Out All 3 outputs can be controlled from the server. However the Hawk also has the ability to configure a variety of on-board control opti

902 Views 1 min

Dart Battery MSDS

Published January 26th, 2023 by Matthew Clark-Massera

See Attached LP502040-PCM-NTC-LD MSDS - Dart.pdf

801 Views 1 min

G70 - FAQ

Published January 27th, 2023 by Matthew Clark-Massera

How do I install the device? See G70 - 3 Wire Install     Do I need to install in-line fuses? No, the device has internal protections including a self-resetting thermal fuse. The G70 is load-dump and short circuit protected and tested - so that it can withstand the harsh electrical environments of vehicle installations.      Does the G70 do Driver I

1030 Views 1 min

Forward LoRaWAN (non-Edge) device data to Telematics Guru via TTN (v3)

Published January 27th, 2023 by Matthew Clark-Massera

erThis guide covers how to configure TTN to forward Digital Matter LoRaWAN® device data to Telematics Guru.  NB: For DM 'Edge' devices like the Yabby Edge, there is a different process - see Setting up a Yabby Edge LoRaWAN Device via TTN (v3) 1. Add an HTTP Integration to Telematics Guru Select your application, then click Integrations, then Webhook

1489 Views 2 min

Checklists in Telematics Guru

Published January 27th, 2023 by Matthew Clark-Massera

The Telematics Guru App supports completing checklists. The app and TG system can be used to easily collect, store and review checklist data - replacing paper checklists. This saves effort and resources in collecting and filing paper checklists - a huge task for many businesses! If you have not used the checklist functionality before, you might not

1512 Views 8 min

Oyster LoRaWAN® Battery Recommendations

Published January 31st, 2023 by Matthew Clark-Massera

The Oyster LoRaWAN device will run on 1.5V AA batteries. The maximum input voltage is 5.5V. The battery holder places the batteries in series, so the cell voltages add. This implies: LTC 3.7V batteries cannot be used. This will result in a total voltage that will damage the product. 1.5V AA Lithium Iron Disulphide batteries are recommended. An examp

971 Views 1 min

Panic/Duress Alert on Telematics Guru

Published January 26th, 2023 by Matthew Clark-Massera

This article explains how to setup the alert on TG. Before you Start. Remember to check that the internal back up battery is plugged in Make sure the hardware is setup correctly. Please see the Install and Setup a Duress button guide   Simple Alert Steps Step 1: Setup the IO Mapping Go to Assets->Manage Assets Click on the asset link to bring up

1010 Views 1 min

Hawk FAQ

Published January 26th, 2023 by Matthew Clark-Massera

See the Hawk product page and technical specs on our website for full device details https://www.digitalmatter.cothe m/devices/hawk/  Some FAQ below: Can the Hawk be used with a solar panel? Yes, the Hawk is fitted with a 3500mAh back up battery, and charging circuitry. A solar panel can be connected directly to the external power input on the devic

861 Views 1 min

G62 LoRaWAN® Integration Document

Published January 31st, 2023 by Matthew Clark-Massera

The attached document describes all of the uplink and downlink messages used by the G62 LoRaWAN. The downlink messages are not required for a simple implementation. G62 LoRaWAN Integration Document G62 LoRaWan Integration Payload Examples: 

1631 Views 1 min

Yabby Cellular Wi-Fi - Product Change Notifications

Published January 31st, 2023 by Matthew Clark-Massera

2020.10.27 - UVLO Firmware Change

564 Views 1 min

Release Notes - Oyster3-4G

Published January 31st, 2023 by Matthew Clark-Massera

Subscribe To Updates Subscribe to our technical newsletter to be notified of bug fixes info-level and firmware updates 1.15 Connection timeout update Memory Optimizations 1.14 Parameter introduced to allow GPS fix on device heartbeat to be disabled. Log + Upload Tip Action added (see Tip Detection) 1.13 Added support for stats reset via async messag

1258 Views 1 min

Yabby Edge Cellular Firmware Release Notes

Published February 2nd, 2023 by Matthew Clark-Massera

Subscribe to Updates Subscribe to our technical newsletter to be notified of bug fixes and firmware updates.   1.25 Maximum input of Wakeup Threshold in Accelerometer Settings increased from 0.5G to 2G 1.24 Connection Timeout Update Memory Optimizations 1.23 Support for nrf9160 modem firmware update to 1.3.3 and 1.3.4 1.22 Support for High-G Event a

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Connecting to Telematics Guru over Actility

Published January 27th, 2023 by Matthew Clark-Massera

Actility is a LoRaWAN network software provider. Actility is a popular choice for large scale public networks.  Telematics Guru supports Oyster LoRaWAN & G62 LoRaWAN data from Actility. For now, it is an uplink only integration. 1. Get access to ThingPark Device Manager Each network has a separate instance of device manager. This is commonly fou

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Initial Provisioning - Yabby Edge LoRaWAN®

Published January 31st, 2023 by Matthew Clark-Massera

In the Box You'll get a compact box containing the Yabby Edge LoRaWAN + standard housing. The 6 housing screws will be in a small packet inside the housing. DMLink Cable and App For provisioning, a DMLink cable is required: A Windows provisioning app is used and can be downloaded here: https://www.oemserver.com/tools/LoRaWANProvisioningTool/setup.ex

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CSV Device Info Export- Excel Truncating Numbers

Published January 25th, 2023 by Matthew Clark-Massera

Device Manager Currently, Device Manager does not have this functionality (1 March 2024). If this is needed, please log into the OEM Server and export from there.    Device info can be exported from OEM server as a csv file. Please see CSV Device Info Export on how this is done.In certain cases, excel truncates the long characters like the IMEI and

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Sigfox - Periodic Only Updates

Published January 27th, 2023 by Matthew Clark-Massera

The default settings for the Oyster Sigfox device are for trip-based tracking. A common question is: "how do I disable trip tracking, for periodic only updates?" The answer is to set the Trip End Time parameter to 0 (zero). This will disable movement trips. To set this, either use the Config App: Or, in Telematics Guru, under Admin->Sigfox Downli