Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us

TG - Password Policy

Written by Matthew Clark-Massera

Updated at January 26th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Contact Support
  • Home
  • Telematics Guru
  • Technical Information + Security

Telematics Guru enables a password policy to be set either across the entire partner account, or on a per-organisation basis. The policy enforces the minimum password complexity (i.e. min length, letters, numbers and symbols) as well as setting an expiry time after which password must be changed. 

To set the password policy, simply edit the organisation you wish to set the policy from (Admin -> Organisations -> Edit)

Options are given as shown. The "Complexity" score checks for commonly used phrases, words and judges how difficult the password is to guess. 

To set a partner-wide password policy, the policy can be set up in the Partner's home org, which is identified like so:

When a user changes their password - the password policy in effect for their organisation will be shown. Each dot point goes green as the condition is met. 

Each time that a user logs in, their password is checked against all conditions, and they will be required to change it if it any fail. This means that if a new password policy is implemented, it is likely many of your users will be required to change their passwords when they next log in. 

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • TG Region Specific Details
  • Two-Factor Authentication - [TG]
  • User Audit Log Report
  • Fair Usage Policy
  • Telematics Guru Release Notes

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand