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What is an AI Dashcam? Unlike previous generations of dashcams that rely on someone trawling through hours of footage after the fact to identify trends and behaviours, AI dashcams use on-board artificial intelligence algorithms to identify segments of footage worth noting and automatically upload them to the cloud as an event. These events might be
Connections and Commitments Last Connected gives the time since the device last connected to Device Manager. Connected simply means a 'Hello' message was sent from the device to the server. If it has connected recently, it will be green. If the device hasn't connected for a while, the colour will change to red. Last Committed gives the time s
What is Data Capture? Digital Matter IoT devices produce two types of data: Telemetry/Sensor Data Debug Information As a device management platform, Device Manager is normally only a conduit for the telemetry/sensor data. Using Connectors, Device Manager will pipe telemetry/sensor data messages to your front-end IoT Software Platform of choice (for
Searching Device Manager The search functionality of Device Manager is the easiest way to locate a specific device or quickly identify a set of devices with shared characteristics. Searching is a two-part process, with an initial filtered search for rapidly finding devices through common attributes and then a targeted set of additional small searche
This Article Refers to Legacy Content This article contains screenshots and references to OEM Server (oemserver.com), which was our device management platform until the release of Device Manager in 2024. Please see the article below for the Device Manager version of this article: Updating Modem Firmware in Device Manager For more details, see Device
What Are Parameters? Within Device Manager, parameters are user-configurable settings that you can set within the firmware of your device. All devices carry firmware with default parameters from the factory, but depending upon the application and use-case for your hardware, you may want to make minor or even major changes to these settings. Examples
Device Groups are used to organize and categorize devices on Device Manager and have two distinct functions: Device Groups allow you to sort your devices by client/deployment so that you can quickly locate and manage them. Device Groups control other users' access to your devices by allowing you to define which Device Groups they can see. Device Gro
How to Gain Access to Device Manager Device Manager is a cloud-based web-app designed to give you the maximum value from your hardware. Existing users can log in from www.devicemanager.digitalmatter.com. There are three main ways to gain access to Device Manager: Login with Password If you are the first member of your organization to gain access t
Components of the Dashboard When you log into Device Manager for the first time, the Dashboard will be your landing page. Consisting of four main areas, the Dashboard can be customized to provide key metrics as to the health of your account. Welcome Message - Is this you? If not, please contact your administrator immediately! Widgets - These are ke
Understanding Device View For focusing in on a single device, there is no better page than the Device View. From the Device View, you can review key details about your device setup, change parameters and view statistics. See below for reasons why you might want to spend some time on the Device View page. Troubleshooting - can my device see any satel
Welcome to Device Manager! We at Digital Matter would like to congratulate you on your choice to invest in the longevity and performance of your Digital Matter hardware by subscribing to Device Manager. To get started, we have outlined the learning pathway that we recommend for your first week with the system. Broadly, this pathway can be summarized
Our devices are designed to efficiently scan and detect Bluetooth-enabled devices within range, capturing a broad spectrum of tags with strong signal quality. While they are capable of identifying a wide array of devices, the limit for simultaneous scans to our BLE gateways is dependent on the BLE module RAM and Processors on the device. This is dif
Enabling Bluetooth® Periodic Scanning To enable Bluetooth® Periodic Scanning functionality on your Digital Matter device, you will need to ensure that the appropriate system parameter is configured. Navigate to the Device View page for your device, and scroll to the blue section while remaining on the Details tab. Click on System Parameters. W
Permissions in Device Manager User permissions control user access to certain sections and functions within Device Manager. Access to specific sets of devices is controlled with Device Groups, which is explained in Creating and Assigning Device Groups. The permissions that you will be able to assign to a user depend on the permissions that you have
User Management in Device Manager Device Manager contains a dedicated User Management section and suite of tools designed to help administrators control access and delegate responsibilities when using the system. This includes the ability to disable departing team members, update or correct contact details, change permissions levels, and export list
What is Modem Firmware? You will be familiar with the concept of device firmware as the operating system that governs the behaviour of IoT hardware. All of our devices run Digital Matter firmware - which handles the entirety of device operation - getting location fixes, uploads, inputs, and other features. What you may not know is that some devices
Comments in Device Manager “Comment is free, but facts are sacred.” - C.P. Scott When you have similar devices that are being used for different purposes, or when you want to flag that a particular device warrants further attention, the Comment tool within Device Manager is your friend. Commenting allows you to add freeform text onto the device that
The Device Grid As the primary place where information on multiple devices can be accessed, it is worth becoming familiar with the different areas of the Device Grid. From this page, you can refine search results, review battery health, find the last known location of a device, jump to the Device View, and perform singular or bulk operations to chan
Filtering by Client Groups Once you have categorized devices with Device Groups, using filters will enable you to accurately select sets of devices for the application of templates or firmware updates. Filter Methods There are 3 main ways to filter your devices, ‘viewing as’ a particular Client, using the Dashboard Device Group hyperlinks, or using
What is a Connector? A Connector specifies where Device Manager should direct device telemetry data. Device Manager can direct your data to a variety of front-end IoT software platforms (for example: Telematics Guru). There are TCP or HTTP options available, and for full details, see Choosing an Integration Strategy. Some 'advanced' connector setup
Visit our website for a quick explanation of the use of Bluetooth® in our device range and the applications that it enables. OEM Server vs Device Manager Device Manager is the successor to OEM Server, and offers greater ease of use and features. This article references functionality in Device Manager only, for the legacy page on OEM Server, please r
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