Scheduled Reports in Device Manager
Automating reports for proactive diagnostics.
Table of Contents
Why Schedule Reports?
Device Manager handles a large amount of debugging information, where the workflow typically involves the end-customer recognising a device is not reporting, and then heading to Device Manager to debug.
While many of our partners setup monitoring for these customer issues on their own servers, many of these issues can be flagged and our partners can be notified ahead of time, whether something is wrong with that device or connection, or if there is a sudden increase above or below ‘usual' trends.
Scheduled Reports enables partners to for one or more existing users in their Device Group (DVC), including:
- Report type
- Schedule/frequency
- Time of day UTC
- Additional configuration options (e.g. format, filters).
Users are able to maintain these reports as follows:
- Edit scheduled report configurations
- Display last run time and status
- Manually trigger the report using a “Run Now” button
- Download report button
- Delete or disable scheduled reports.
- Restart failed reports
What Reports are Available to be Scheduled?
The following reports are able to be scheduled:
- Devices Not Connecting
- Battery Status
- Billing Detail
- Location Engine (LE) Billing Detail
- User Security
How do I create these Reports?
Users can create and edit these reports via Reports > Scheduled Reports > New, or edit existing reports via clicking the wrench symbol. Here is a walkthrough video.


