Scheduled Reports in Device Manager
Automating reports for proactive diagnostics.
Table of Contents
Why Schedule Reports?
There are two main reasons to schedule reports:
- Convenience in the generation and distribution of reports that run regularly and must be generated at a specific time. An example would be a billing report which needs to be run monthly to reconcile and troubleshoot billing queries.
- Reports that should only send when there is information contained with them. An example would be a battery status report that only sends when at least one device has experienced a battery warning within the reporting timeframe. This functions somewhat like an alert.
Setting up a report
- Go to Reports from the side menu
- Select the report type that you're interested in
- Press the Schedule button
- Give your report a name in the modal that appears
- Select any device groups filters that you want to apply (i.e. 'only customer A')
- Pick report-specific conditions and filters
- Choose the reporting timeframe frequency by changing to the schedule tab within the modal

- Choose the recipients of the report with the recipients tab, you will only be able to pick live users within Device Manager
Editing Reports

- Clicking on the Scheduled tab will reveal the list of reports which have been scheduled.
- Clicking on the maintenance wrench against a given report will open a dropdown menu with options
- Clicking “Edit" will re-open the setup modal with the tabs for report filters, schedule and recipients
- Clicking “Set Enabled” will allow you to disable or enable the report from running on its schedule
- Clicking “Delete” will permanently remove the report from view and cancel all future runs.
- Clicking “Run Now” will instruct the server to immediately generate the report behind the scenes. When ready, an e-mail will be sent to all recipients with a link to generate the report.
- Clicking “View Logs” will bring up a list of all historical logs, from oldest to newest, with the ability to download the report now or resend to all recipients.
- Clicking “View Recipients” will bring up a list of all recipients currently associated with the scheduled report.
Running a Scheduled Report Ahead of Schedule
- Find the report in the scheduled reports list after clicking the scheduled reports tab from the reports module screen.
- Click the wrench to reveal the dropdown, and click run now. Click okay on the modal
- Check inbox, or wait for several minutes and then click the wrench to view the logs
- Once recent run is located in the logs, click download.
When Running Now
Please note that running now will result in all recipients of the scheduled report receiving an e-mail with a link to a new generation of the report.
Available Reports
- Devices Not Connecting
- Battery Status
- Billing Detail
- Location Engine (LE) Billing Detail
- User Security