Creating Assets in Telematics Guru
Written by Matthew Clark-Massera
Updated at November 13th, 2026
Table of Contents
Creating Assets in Telematics Guru
This page explains how to create and configure assets through Assets > Manage Assets in the Telematics Guru web app. It also covers duplicating an existing asset and troubleshooting common setup questions. For other workflows, see Asset Setup Options in Telematics Guru.
Creating a Single Asset
Log in to Telematics Guru.
If you have access to multiple organisations, select the organisation in which you want to create the asset.
Go to Assets > Manage Assets.
Select Create New Asset.
Enter the essential information:
Give the asset a name.
Enter the Device Serial, omitting leading zeros.
Press Tab or select another field. The device type is detected and filled automatically. If it is not detected, select the device type.
Asset Configuration Tabs
| Tab | Purpose |
|---|---|
| Info |
Record asset information, including the three custom fields configured when the organisation was created. Enter the asset's current odometer and run hour readings so they can be used for maintenance scheduling. See Run Hours + Odometer in TG.  |
| Photo | Add a photo of the asset or location. |
| Alerts | Select the alerts that apply to this asset. Configure alerts under Admin > Alerts. |
| Installer | Record optional installer details. |
| Advanced | Configure advanced options, including asset state verbs, asset states, speed profiles, project-related geofence interactions, geofence tracking and geofence downloads. |
| Geofence Downloads | Download geofences to supported devices. See Geofence Downloads to Device for device support and setup. |
| I/O Mappings | Add, remove or change the uses of analogue and digital I/Os. Digital mappings represent inputs or outputs that are enabled or disabled according to their configured conditions. Bits 0-7 commonly have defaults configured in OEM/Device Manager, while bits 8-31 are available to allocate. |
| Log Events | Select optional log events, including overspeed, excessive idling and harsh braking. |
| Drivers | Assign drivers to the asset and enable driver tracking against a specific driver list or all enabled drivers. This is important for immobilisation and Driver ID tag-on workflows. |
| Maintenance | Add the asset to maintenance schedules during creation. See Scheduled Maintenance Reminders and Maintenance Lists. |
Check the New Asset
The asset should now be set up in Telematics Guru.
The red satellite icon indicates that the device has not obtained a GPS fix. Telematics Guru accepts data from the device once it gets a new GPS fix. Check that the connector is set to forward data to your Telematics Guru server.
Before You Start Tracking
The asset may not appear on the Live View map until data has been sent.
I/O mappings affect correct device operation. Start with the defaults and check the effect of any changes.
Review asset billing before adding devices.
Asset Duplication
When several assets need the same settings, duplicate an existing asset instead of configuring each one individually.
Go to Assets > Manage Assets.
Select New From Existing to display the assets available to duplicate.
Select the asset whose settings you want to copy.
The following settings are carried into the new asset:
Device Type.
Asset Type.
Department and Project.
Selected Alerts.
Selected Maintenance Schedules.
Info tab device details.
Installer Name, but not the date.
Active and Passive Verbs.
Asset State and Speed Config.
Geofence Tracking.
I/O Mappings, including trip, history and health tracking views.
Other Asset Workflows
Bulk Importing Assets
To create multiple assets from a CSV file, use Bulk Importing Assets in Telematics Guru. That page covers the workflow and the complete template field reference. BLE tag assets use the separate Import Tags function.
Asset Bulk Update
To change multiple existing assets, follow Asset Bulk Update.
Mobile App
For mobile editing and asset visibility checks, see Managing Assets in the Telematics Guru Mobile App.
Next Steps
Once the asset is reporting, configure its alerts, drivers and maintenance schedules for your use case. For a different setup method, return to Asset Setup Options in Telematics Guru.
Troubleshooting and FAQs
The Device Is Not Connecting
Check that the device is sending data and that its connector forwards data to the correct Telematics Guru server. Follow Troubleshooting - Devices Not Connecting to investigate.
How Do I Rename an Asset?
Go to Assets > Manage Assets. Select the asset name or use the cog menu on the right. In Asset Details, change the Name field and select Save.
Can I Record Installer Details for Each Asset?
In the Edit Asset screen, use the Installer tab to record the installer's name and installation date. Add further details in the comments section.
What Is the Photo Upload Size Limit?
When creating or editing an asset, you can add a photo with a maximum file size of 2MB.
Go to Assets > Manage Assets, select the asset name and open the Photo tab.
How Do I Move an Asset Between Organisations?
An asset cannot be active in more than one organisation at a time. There is no single move action. Disable or delete the asset in Manage Assets, then add it to the new organisation using Add Asset.
History Is Not Transferred
Deleting an asset also deletes its history from the original organisation. Disabling the asset preserves that history in the original organisation, but does not transfer it to the new one.
Can Asset Colours Change When Conditions Are Met?
Assign a colour to the asset in Manage Assets > Edit Asset. In Live Tracking, open the marker colour mode on the right and change it from Classic to Asset Colour.
You can also order assets by colour. Under Admin > Asset State Config, configure colours to indicate asset states based on I/O conditions. The examples below show an asset state changing when ignition is on.
See Asset State Configuration for setup instructions.
Why Is the Device Type Missing from the Dropdown?
Log in to your partner home organisation and go to Admin > Organization Manage > Custom Device Names. Select the checkbox for the required device type and select Save at the bottom of the page.
