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    Coordinate Age and Invalid Fixes

    Written by Matthew Clark-Massera

    Updated at July 6th, 2026

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      • Device Features

      Table of Contents

      How Coordinate Age is Calculated Unknown Coordinate Age View Coordinate Age Show Asset Coordinates Required Why Coordinate Age Differs by Device Type GNSS Devices Location Engine Devices This is Expected Externally Powered Devices Set an Alert for Old Coordinate Age Use with Caution Add Coordinate Age to a Report Troubleshooting GPS Troubleshooting I cannot see Coordinate Age Coordinate Age is missing for a specific device Coordinate Age keeps increasing on a parked device My Coordinate Age alert triggered unexpectedly

      Coordinate Age tells you how old a device's last known position is. It's used to spot when a location on the map might be out of date.

       

      How Coordinate Age is Calculated

      Coordinate Age is the gap between two timestamps:

      • GPS Time: when the fix was actually taken
      • Record Time: when the device uploaded the record
         

      If a fix fails, the device re-sends the last good fix. Record Time ends up later than GPS Time, and the difference is the Coordinate Age.

      Unknown Coordinate Age

      If Coordinate Age shows as Unknown, that's a good sign. It means GPS Time and Record Time match, so the fix is current.

       

       

      View Coordinate Age

      In Live View:

      1. Go to Live View
      2. Click on the relevant asset
      3. Coordinate Age is shown in the pop-up

       

      In Telemetry:

      1. Go to Assets → Telemetry
      2. Find the GPS Age column

      1674807993182-image.png

       

      Show Asset Coordinates Required

      Show Asset Coordinates must be enabled under the Organisation settings for this to display

       

       

      Why Coordinate Age Differs by Device Type

      Not all devices get their location the same way. This changes how Coordinate Age behaves.

      GNSS Devices

      Examples: Oyster3, Barra GPS, Remora3.

      These devices get a fix directly, on the device. Coordinate Age always calculates normally.

      Location Engine Devices

      Examples: Manta Fusion, Edge devices.

      These devices can fall back to WiFi or cell towers when GPS isn't available. That data is resolved into a position later, in the cloud, by the Location Engine.

       

      This is Expected

      A missing Coordinate Age on a Location Engine device is not a fault. Check the Telemetry log instead to confirm freshness.

       

       

      Externally Powered Devices

      Examples: Bolt, G70, Dart3.

      These devices don't get a new fix on every heartbeat while parked, so Coordinate Age will climb. This is normal.

      • Latest firmware: tops out around 2 hours
      • Older firmware: climbs by an hour per heartbeat
         

      Once a trip starts, Coordinate Age should drop back to 0 or Unknown.

       

      Set an Alert for Old Coordinate Age

      1. Go to Admin → Alerts
      2. Create a new alert
      3. Set the condition to Coordinate Age
      4. Enter the threshold in minutes
      5. Save

       

      Use with Caution

      Stationary devices may not send a new fix even when working correctly, since the device knows it hasn't moved. This can trigger false alerts.

       

       

      Add Coordinate Age to a Report

      1. Open the relevant report
        (Device Data Export, Device Telemetry Export, or Partner Asset List Report)
      2. Click Advanced → Customise
      3. Add the GPS Age (AKA Coordinate Age) column
      4. Save

      Partners can run this at Partner Level using the Partner Asset List Report, following the same steps.

       

      You can also set up alerts to tell you when a device hasn't got a new fix in a set amount of time in minutes. Be careful when using this alert value condition due to how a device might not update its GPS fix when it calculates that it has not moved from a previous location (particularly powered devices as discussed above).

      This is best used for early detection of issues with battery-powered devices. E.g. send an Alert if my Oyster2s have a very old GPS Age.

       

      Troubleshooting

      GPS Troubleshooting

      If you are regularly missing fixes - follow the steps in our GPS Troubleshooting article here

      I cannot see Coordinate Age

      Check that Show Asset Coordinates is enabled under Organisation settings. See View Coordinate Age above.

      Coordinate Age is missing for a specific device

      1. Check whether the device is a GNSS device or a Location Engine device. See Why Coordinate Age Differs by Device Type above.
      2. If it's a Location Engine device (e.g. Manta Fusion), this is expected. Use the Telemetry log to confirm freshness instead.

      Coordinate Age keeps increasing on a parked device

      This is expected for externally powered devices such as Bolt, G70, and Dart3. See Externally Powered Devices above.

      My Coordinate Age alert triggered unexpectedly

      This can happen on stationary devices. See Use with Caution above, or contact Digital Matter Support for further help.

       

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