Bulk Updating Device Firmware in OEM Server
Legacy article on using OEM Server to update firmware
Written by Jake Tannenbaum
Updated at May 27th, 2024
Table of Contents
This Article Refers to Legacy Content
This article contains screenshots and references to OEM Server (oemserver.com), which was our device management platform until the release of Device Manager in 2024. Please see the article below for the Device Manager version of this article:
Updating Modem Firmware in Device Manager
For more details, see Device Manager FAQ
Bulk Updating Firmware
- Login to the OEM server admin interface, usually at www.oemserver.com
- Search for the devices you need to update. See OEM server Getting Started guide for more info on searching.
- Note that you can only update single hardware revisions in one go. You may need to apply a filter to the product row. For example, 4.1, 4.2, and 4.3 are G50 hardware revisions and must be updated separately.
- After applying a filter, be sure to update your selection. This ensures that none of the devices filtered out are still selected.
- Go to Device Operations->Set Firmware. Select the firmware version you wish to apply. Click OK.
This screen shot shows how to apply a filter to get a single hardware revision. The 33 is the Product ID and the .2 is the Hardware Revision. In this case 33 is Remora and 2 is 3G.
Known issues:
- Be sure not to try to update multiple hardware revisions. This will give you an error.
- Updating many devices at once may timeout. Reduce the number by filtering on device groups to get around this.