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Applies to: Device Firmware Version Dart3-4G Bluetooth®* v1.6+ Bolt2 (rev 88.1/88.2) v1.24+ /v2.24+ *Additional compatible devices will be added in due course. What is Private Mode? Private Mode is designed to enhance user privacy by temporarily masking the asset location data of devices. Its primary goal is to prevent tracking or logging of sen
Applies to: Device Firmware Version Dart3-4G Bluetooth®* v1.6+ firmware Bolt v1.24+ firmware [beta] Bolt2 v2.24+ firmware [beta] *Additional compatible devices will be added in due course. What is Private Mode? Private Mode is designed to enhance user privacy by temporarily masking the asset location data of devices. Its primary goal is to prevent t
Manta GPS CATMNB Firmware Release Notes: v1.2 UVLO bug resolved. v1.1 Firmware based brown out detection introduced. v1.0 Initial Release.
Private Scans (Adv) Parameters Private Scans Firmware applies to: Device Firmware Version Yabby Edge v1.32+ [beta] Oyster Edge v1.23+ [beta] Manta Fusion v1.4+ [beta] Barra Edge v1.10+ [beta] Additional compatible devices will be added in due course. Private Scans give users enhanced control over the device’s Wi-Fi scan phase, enabling fine tun
The Arrow Global BLE is supplied with an 8-wire harness. The harness facilitates various I/O's. For many installs, where we simply are looking for 'standard' vehicle tracking, we only need to connect 3-wires. The benefit of a 3-wire 'hard-wired' install is that the device can't be easily dislodged/removed, and - a ‘true’ ignition signal can be detec
The Arrow Global is a robust and affordable vehicle tracking device with inputs/outputs, remote immobilisation for fleet management, driver ID, driver safety and behaviour monitoring, theft recovery, and more. Key Features: High-performance, high-precision GPS tracking device Wire into power for real-time vehicle and fleet tracking Bluetooth® gatew
Initial Provisioning This guide is intended to assist new users in getting a Barra Recovery online for the first time. Once you have some experience with the device, this process may change slightly. e.g you may wish to queue firmware and parameter updates before inserting a SIM and batteries - so that the device picks up new settings once it gets o
Here are the Default I/O Mappings for Digital Matter's Arrow Global Bluetooth® tracker. You can change some of these mappings on the Device Manager server - we do not recommend changing these unless you know what you are doing. Additionally, some firmware features provide their 'result' as a Digital Input flag - i.e. Idling flag. It is important whe
Subscribe to our technical newsletter to be notified of bug fixes and firmware updates. Device Firmware Release notes: Firmware Version Notes v2.5 Initial Production release. Bluetooth Firmware Release notes: Firmware Version Notes vx.x BLE support in development.
The Barra Recovery The Barra Recovery is for asset recovery services that need last-metre recovery capabilities when GPS location is insufficient. The Barra Recovery is a combination GNSS and Wi-Fi location tracker with a backup beacon that allows the device to be located even where conventional location systems lack fidelity, as well as where au
Device Modes The Barra Recovery can operate in one of two primary Device Modes: Standby or Tracking, giving operators control over how the device behaves depending on operational needs. Standby Mode Standby mode is the default low-power state of the Barra Recovery, designed for long-term, covert deployment. In this mode, the device conserves energy
New to Using APIs? Before using this endpoint, review the asset details available via the Asset Details GET Request documentation. This will help you understand how to configure an API tool, the structure of asset records and prepare your bulk update payload effectively. What Asset Details Can I POST via the TG API? We've updated the TG API funct
Introduction Location Engine connected devices that use Wi-Fi MAC address scanning (e.g. Edge, Fusion) rely on public Access Point (AP) datasets by default. These are excellent for tracking in public areas, but often lack accuracy on private property and provide no floor-level context. Private Wi-Fi Lookups overcome this shortfall by letting you cre
Introduction Location Engine connected devices that use Wi-Fi MAC address scanning (i.e. Edge, Fusion, etc) to determine their location use public Access Point (AP) datasets by default. These commercial databases are fantastic for locating devices in public areas with lots of fixed Wi-Fi routers, but can lose accuracy or fail to gain a fix altogethe
Barra Recovery General and Debug Logs The Barra Recovery includes helpful debug logs to confirm the device actions and status: On-Demand Tracking Successful initiation of the ODT mode. Debug[GEN][Info]: On Demand Tracking enabled, expires 17/06/2025 06:00:00 Successful cessation of ODT mode. Debug[GEN][Info]: On Demand Tracking disabled Incorrect
Introduction Location Engine connected devices that use Wi-Fi MAC address scanning (i.e. Edge, Fusion, etc) to determine their location use public Access Point (AP) datasets by default. These commercial databases are fantastic for locating devices in public areas with lots of fixed Wi-Fi routers, but can lose accuracy or fail to gain a fix altogethe
A New Benchmark in IoT Battery Efficiency What is the Energy Saving Stack (ESS)? Battery life is one of the most limiting factors in cellular IoT. Every second your modem stays connected to the network burns precious energy, whether you’re tracking vehicles, assets, or wildlife. Digital Matter’s Energy Saving Stack (ESS) overcomes battery-life lim
The Arrow Global Bluetooth® The Arrow Global BLE is an affordable, hardwired GPS tracking device built for dependable fleet and asset monitoring. It features several configurable inputs and outputs as well as the ability to serve as a Bluetooth® gateway. With a compact form-factor, the Arrow was designed for discreet in-vehicle installation and
Share important updates with your customers using Partner News Items Partners can create and publish News Items directly to their customers using the News Item functionality. Users with the Partner Manage permission are able to create and schedule News Items, and users with the Partner View permission will be able to view the News Items management m
Applies to: Device Firmware Version Dart3-4G Bluetooth®* v1.6+ firmware Bolt v1.24+ firmware [beta] Bolt2 v2.24+ firmware [beta] *Additional compatible devices will be added in due course. Before you start Ensure you have reviewed: Welcome to the Device Manager API Device Manager ASYNC Messaging Architecture A full list of API calls can be found a
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