Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Digital Matter Site
  • Contact Us
Fezile

Fezile Zondi

fezile@digitalmatter.com

0

Article
Last Month

Fezile articles

All Categories
  • All Categories
  • Devices
  • Device Manager (OEM Server)
  • Telematics Guru
  • Bluetooth® Tags, Sensors and Scanners
  • Videos
  • Information for Partners
  • Connectivity

Recovery Mode Details - Edge Devices and Barra Core

Published April 9th, 2024 by Fezile Zondi

Recovery mode can be used to help recover a stolen asset. When set, a device reports more frequently and begins 'live tracking' when moving. With battery-powered devices, we can easily switch from infrequent tracking (e.g. 4 x daily updates) to ‘live-tracking’ to recover an asset.  Recovery Mode Behaviour and Parameters When in normal operation, the

2668 Views 1 min

Battery Life Estimates - Oyster3 2G

Published April 5th, 2024 by Fezile Zondi

The Oyster3 2G boasts 'Deploy-once' battery life with up to 10+ years on only 3 x AA user-replaceable batteries. Battery life is dependent on a host of features, yet this article will help you make predictions. Critical Settings for super-long battery life In order to maximize battery life, some key parameters should be applied for maximum battery l

1783 Views 1 min

Manta Fusion Technical Drawing

Published July 1st, 2024 by Fezile Zondi

See attached Manta Fusion housing drawing - providing external dimensions. If spare screws are required, the ones supplied are 3mm x 8mm screws from Bossard Manta Fusion - Technical Drawing.pdf  

1132 Views 1 min

Digital Matter Status Page

Published June 27th, 2024 by Fezile Zondi

  The status page is an essential resource for Digital Matter partners, providing real-time updates on the status and performance of DM systems.  Partners can subscribe to notifications, in order to be informed of any planned system maintenance, outages, and any other technical difficulties.    Should a user be unable to access any of our software p

1860 Views 1 min

Telematics Guru Integration Strategies

Published July 17th, 2024 by Fezile Zondi

What is Integration Telematics Guru (TG) is a full-featured Telematics software for end-users which supports multiple integration strategies. Some users may wish to present data downstream from TG in different ways based on their clients' use-case and application. Your first step will be to determine how frequently you want data to be sent to your t

1066 Views 2 min

Bulk Update Notification and Report Providers

Published June 27th, 2024 by Fezile Zondi

Telematics Guru offers email and SMS alerts and emailed scheduled reports. By default, emails are sent from no-reply@telematics.guru, and SMSes are generated using Clickatell. Partners have the option to configure emails to be sent via their own mail provider, or to set up their own SMS provider. This is not required to send alerts - just a good whi

1346 Views 1 min

Release Notes - Oyster3 2G

Published June 11th, 2024 by Fezile Zondi

Subscribe to our technical newsletter to be notified of bug fixes info-level and firmware updates. 1.5 Fix for GPS multiplier scan issue when set to 0 1.4 Support for GPS fix multiplier Reduced log pollution when sleeping in certain tracking modes  1.3 Improve the responsiveness of the accelerometer Activate GPS detector module Support position SMS

1524 Views 1 min

Getting Started with the Oyster3 2G

Published April 4th, 2024 by Fezile Zondi

Let's assist you in getting an Oyster3-2G online for the first time.  In the Box You will get a compact box containing the Oyster3 2G + standard housing. The 6 housing screws will be in a small packet inside the housing. Provisioning Process Electrostatic Discharge (ESD) Warning The components used in the device can be damaged by Electrostatic Disch

2062 Views 4 min

Partner Emergency Contact

Published July 12th, 2024 by Fezile Zondi

Multiple emails can be added or edited in the Address Book Entry, simplifying user management in Telematics Guru. This avoids having to add each email individually and accommodates adding new contact details in bulk to your organisation's address book. It may be used to schedule reports to specific key staff within your or a customer's organisation.

1935 Views 1 min
Load More

Fezile follows these articles

  • Digital Matter Status Page

Member of Groups

Technical Support

Subscribe to Partner News

Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

Subscribe

Copyright © Digital Matter . All Rights Reserved.

Privacy Contact Support

Knowledge Base Software powered by Helpjuice

Expand