Contact Us

    If you still have questions or prefer to get help directly from an agent, please submit a request.
    We’ll get back to you as soon as possible.

    Please fill out the contact form below and we will reply as soon as possible.

    • Digital Matter Site
    • Contact Us

    Modbus Generic Action FAQ

    Written by Cameron Everett

    Updated at May 27th, 2024

      Contact Us

      If you still have questions or prefer to get help directly from an agent, please submit a request.
      We’ll get back to you as soon as possible.

      Contact Support
      • Home
      • Devices
      • Hawk IoT Datalogger
      • RS-485

      I am getting the error “Debug[COM][Sevr]: Modbus action 1 failed! Reason: 0x1”. What does this mean?

      This is a very generic error. It means that the Hawk cannot detect the sensor. and it can be caused by multiple factors. 

      1. Your sensor address is configured incorrectly
      2.  Your Baude rate or parity is incorrect.
      3. The sensor is wired incorrectly to the Hawk.
       
       

      I am getting the error “Debug[COM][Warn]: Card Modbus action 1 skipped!”. What does this mean?

      This error is likely related to the firmware being out of date. Please ensure that that:

      • Hawk PCB on FW 1.6 or later
      • RS-1 Card on FW 1.5 or later

       

       
       

      What's the largest value I can save to an Analog?

      Our Analogs are essentially the ‘registers’ that the Hawk saves data to.

      These analogs are Int32, so can contain values from ± 2,147,483,648. If your outputted value is greater than this, please use the scaling exponent function to reduce it to fit within the Int32 framework.

       
       

      Stop Bits

      Regardless of your sensor's parity, it needs to have 1 stop bit to work with the Hawk.

       
       
      faq modbus modbus action 1 failed debug error card modbus action 1 skipped largest value i can save to an analog analog stop bits hawk

      Was this article helpful?

      Yes
      No
      Give feedback about this article

      Related Articles

      • Generic Modbus RS485 Action
      • Generic Modbus Action Example - Misol Weather Station Configuration
      • Hawk - Connecting GA Weather Station
      • Bushfire Detection with the Hawk

      Subscribe to Partner News

      Subscribe to our mailing list to receive Digital Matter news, product and tehnical updates, and more.

      Subscribe

      Copyright © Digital Matter . All Rights Reserved.

      Privacy Contact Support

      Knowledge Base Software powered by Helpjuice

      DM Logo
      Expand